H&D TRANSPORTATION SERVICE LLC

- 1705 Lafayette St, Fort Wayne, IN 46803

In the expansive Fort Wayne community and throughout Northeastern Indiana, reliable and specialized transportation is crucial, particularly for individuals requiring accessible and caring support. H&D Transportation Service LLC, located on Lafayette Street, is a dedicated local provider filling this essential niche. Founded by Janice Hodges with the goal of "lessening the burden of transportation and increasing freedom," the company operates with a strong commitment to pride, respect, and accessibility for homebound, non-driving clients.

H&D Transportation is not a typical car rental agency; instead, it is a vital community service focused on Handicapped transportation service and Bus charter. This dual focus allows them to support both individual medical needs and group travel requirements across the region. They aim to empower people of all abilities to maintain independence, explore Fort Wayne, and complete essential daily tasks, such as attending medical appointments or simply running errands.

The company prides itself on offering a wide array of services at competitive rates, utilizing a fleet that includes a passenger van and a handicapped accessible bus. This is particularly important in Fort Wayne, where licensed wheelchair accessible taxi or ride-share services are limited, making dedicated non-emergency medical transport (NEMT) providers essential for the well-being of the community.

While the service's intent and mission are highly commendable and rooted in local support, prospective clients should be aware of inconsistencies in service execution based on customer feedback. One review explicitly mentioned a significant issue, stating that rides scheduled a month in advance were missed by the provider. This highlights the importance of meticulous scheduling, confirmation, and clear communication with the company to ensure reliability, particularly for critical appointments. Despite this, the company's continuous commitment to serving the elderly and disabled population of Fort Wayne remains a foundational element of its value proposition.

Location and Accessibility

H&D Transportation Service LLC is conveniently located at 1705 Lafayette St, Fort Wayne, IN 46803, USA. This puts the business in a central area of Fort Wayne, making it easily accessible for clients across the city and the surrounding counties of Indiana. The focus on a local, fixed office location provides a central hub for their dispatch and operations, ensuring they can coordinate timely service for their specialized clientele.

Accessibility is a core feature of the service, not just a bonus. Since the primary service is for handicapped and non-ambulatory passengers, the location and vehicles are designed to accommodate these needs. The provided information confirms essential physical accessibility features at the service's operating base:

• Wheelchair accessible entrance: Ensuring easy and safe entry and exit from the facility for individuals using wheelchairs or other mobility aids.
• Wheelchair accessible parking lot: Designated parking spaces are available for vehicles used in their service fleet or for visitors, making the location barrier-free.

Beyond the office, the company’s fleet is equipped to accommodate medical equipment and wheelchairs, with their accessible bus and vans capable of transporting up to 13 passengers, all while providing the necessary safe handling and respect for the passengers and their mobility devices.

Services Offered

H&D Transportation Service LLC specializes in providing essential door-to-door transportation for individuals with medical or mobility needs, as well as group travel via their bus charter services. Their comprehensive offerings in the realm of Handicapped Transportation Service include:

• Non-Emergency Medical Transportation (NEMT): A primary focus ensuring safe, scheduled transport for medical necessities.
• Dialysis Appointments: Providing reliable and timely transport for patients needing regular, life-sustaining treatment.
• Doctor Visits and Medical Appointments: Transportation for routine check-ups, specialist visits, and physical therapy sessions.
• Hospital Discharge: Facilitating a safe and comfortable transition for patients moving from a hospital or outpatient surgery to home or a care facility.
• Wheelchair Ambulatory Service: Offering transport for individuals who require a wheelchair or other mobility device, with vehicles equipped for safe loading and comfortable travel.
• Airport Services: Assisting elderly and disabled citizens with transfers to and from local airports.
• School Transportation: Providing necessary rides for students who require specialized transport to educational institutions.
• Private Transportation: Service for general personal errands, including shopping, dining, family gatherings, and other essential personal outings for non-driving or homebound clients.
• Bus Charter: Offering group transportation options for special events, senior center outings, or other organized travel needs, utilizing their handicapped accessible bus which can seat up to 13 passengers.

Features / Highlights

For individuals and organizations in Indiana seeking specialized transport, H&D Transportation Service LLC offers specific highlights that distinguish their offering from standard taxi or ride-share services:

• Dedicated NEMT Focus: The company's core mission is centered on the safety and dignity of disabled and elderly clients, offering a level of compassionate care and specialized handling beyond typical transport.
• Accessible Fleet Capacity: The availability of vehicles that can accommodate medical equipment, wheelchairs, and up to 13 passengers means they are equipped for diverse needs, from individual appointments to group excursions.
• Online Booking Capability: Through a grant from the Fortitude Fund, the company has developed a website to allow customers to book and pay for rides online, increasing convenience for users and caregivers.
• Wheelchair Accessibility: Essential accessibility features like wheelchair accessible entrance and wheelchair accessible parking lot at their physical address ensure ease of access for all who interact with the business.
• Local Ownership and Mission: Started by Janice Hodges and her family, the business is deeply rooted in the Fort Wayne community and driven by a clear, local mission to improve the lives of non-driving clients.

Contact Information

To arrange specialized transportation, discuss charter needs, or confirm an existing booking, prospective and current clients in the Fort Wayne area can use the following details. Direct communication is highly recommended, especially when coordinating medical appointments.

• Address: 1705 Lafayette St, Fort Wayne, IN 46803, USA
• Phone: (260) 239-6645
• Mobile Phone: +1 260-239-6645

As a service-oriented business, specific hours of operation can vary based on scheduling, but the ability to contact them by phone is the most direct method for coordinating rides for medical and private needs.

What is Worth Choosing

H&D Transportation Service LLC is a worthy choice for Indiana residents who require safe, professional, and accessible transportation for medical and personal mobility needs. For clients in Fort Wayne, it fills a critical gap, particularly in the realm of Non-Emergency Medical Transportation (NEMT) to crucial appointments like dialysis or doctor visits, offering a reliable alternative to standard transit which may not be wheelchair-equipped.

The company’s clear mission, local commitment, and investment in accessible vehicles for up to 13 passengers make it uniquely suited for both individual and small-group transport within the region. The availability of services beyond medical appointments, such as Airport Services and School Transportation, further solidifies its value as a holistic mobility partner for families and institutions in the Fort Wayne area.

However, users should approach booking with an emphasis on verification. Given feedback regarding missed appointments, clients should use the available online booking tools but also follow up with a direct phone call to (260) 239-6645 to reconfirm all scheduled rides, especially recurring or time-sensitive trips. By prioritizing clear communication and confirmation, Fort Wayne clients can best ensure they benefit from the compassionate, specialized, and much-needed accessible service that H&D Transportation Service LLC is dedicated to providing.

H&D TRANSPORTATION SERVICE LLC

1705 Lafayette St, Fort Wayne, IN 46803, USA