Avis Car Rental Vienna OH: Your Top Choice for Car and Van Rentals in Northeast Ohio

Avis Car Rental Introduce

Introduction / Overview

Avis Car Rental, located conveniently in Vienna, Ohio, serves as a key travel partner for both residents and visitors in the Northeast Ohio region, particularly those traveling through the Youngstown area. This location operates as a dual-service agency, specializing in both standard car rental and van rental, catering to a diverse range of transportation needs—from business travel and family vacations to local moves and group outings. Positioned at the Youngstown-Warren Regional Airport (YNG), Avis provides a gateway to exploring the Mahoning Valley, Trumbull County, and the greater Ohio area with freedom and flexibility. The brand is globally recognized for its commitment to customer service and a modern, well-maintained fleet.

Avis Car Rental aims to provide a reliable rental experience, leveraging the global network of a premier rental company while serving the local Ohio community. Their offerings include various vehicle types to suit any requirement, ensuring you find the right set of wheels for your journey, whether it’s a quick trip to Youngstown or a long road trip across state lines. They strive to make the pick-up and drop-off process as smooth as possible, particularly for air travelers utilizing the Youngstown-Warren Regional Airport.

Location and Accessibility

The Avis Car Rental location is strategically situated for maximum convenience, especially for air travelers. It is found at the official address: 1453 Youngstown Kingsville Rd, Vienna, OH 44473, USA. This address corresponds directly to the Youngstown-Warren Regional Airport (YNG). Being located inside the airport near the Baggage Claim area simplifies the process for customers flying into Northeast Ohio. Upon arrival, travelers can proceed to the Avis counter to complete their rental process and access their vehicle just outside the baggage claim area.

Accessibility is a key focus at this location. Avis provides important accessibility features to ensure a comfortable experience for all customers:

Wheelchair accessible entrance
Wheelchair accessible parking lot

The proximity to major roadways around the airport also makes it easily accessible for local residents driving in to pick up a rental for their next adventure or business trip within Ohio.

Services Offered

As a comprehensive car and van rental agency, this Avis location offers a variety of services designed to meet different personal and corporate travel demands. Their service model encompasses the convenience of airport access and the flexibility of rental options.

Car Rental Agency Services: Providing a wide selection of vehicles ranging from economy cars for budget-conscious trips to luxury sedans and SUVs for premium travel.
Van Rental Agency Services: Offering multi-passenger vans, such as 12- or 15-passenger vans (subject to availability), ideal for group travel, sports teams, large families, or corporate events across Ohio.
Onsite Services: The convenience of having the rental counter and services located directly onsite at the airport terminal.
Reservation and Booking Options: Customers can book online or via phone. Changes to prepay reservations can often be made online or at the counter, though current rates, taxes, and fees apply at the time of change.
Payment Flexibility: Accepts most major credit cards and debit cards for payment, though specific policies apply for credit identification and holds at the time of pickup, especially when using a debit card.
Optional Services: Standard Avis offerings often include supplemental services like GPS rental, car seats (baby, infant, child, and booster), and fuel service options, available to enhance your Ohio driving experience (check local availability and fees).
One-Way Rentals: Avis generally offers convenient one-way rentals, allowing customers to pick up a car in Vienna, OH, and return it to another participating location, subject to availability and potential drop-off charges.

Features / Highlights

The Avis Car Rental experience is built on global standards of service and vehicle quality, offering features that benefit the local Ohio traveler.

Convenient Airport Location: Being located at the Youngstown-Warren Regional Airport (YNG) provides seamless transitions for travelers flying into Northeast Ohio. The counter is situated near Baggage Claim.
Diverse Fleet Selection: The fleet is comprehensive, typically including everything from compact and intermediate cars to standard SUVs, minivans, and passenger vans, ensuring a vehicle for every occasion.
Avis Preferred Program: Frequent renters can benefit from the Avis Preferred loyalty program, which often includes privileges like skipping the line at pickup, express checkout, complimentary upgrades when available, and earning points toward free rentals and accessories.
Avis App: The Avis mobile app allows users to book, manage their rental, and often choose their vehicle, upgrade, and even process returns remotely, giving Ohio customers greater control over their rental experience.
Multiple Payment Methods Accepted: The agency accepts various payment types, including major Credit Cards and Debit Cards, providing necessary flexibility for different financial preferences.
Focus on Accessibility: The commitment to a wheelchair accessible entrance and parking lot makes the location welcoming to all members of the Ohio community.
Corporate and Leisure Programs: Access to special rates for meetings, groups, long-term rentals (monthly options), and vacation packages often available through the Avis network.

Contact Information

For reservations, inquiries, or to arrange a pickup, the local Vienna, OH, location can be reached using the following information. It is always recommended to call the local number directly for specific location details, such as holiday hours or immediate vehicle availability.

Address: 1453 Youngstown Kingsville Rd, Vienna, OH 44473, USA (Inside Youngstown-Warren Regional Airport - YNG)
Phone: (330) 856-3217
Mobile Phone: +1 330-856-3217

What is Worth Choosing

Choosing Avis Car Rental in Vienna, OH, is often the preferred option for many Ohio-based travelers and visitors due to the combination of a globally respected brand and an extremely convenient location. The primary benefit of this location is its unparalleled access at the Youngstown-Warren Regional Airport (YNG), which makes it the quickest car rental solution for anyone flying into the area. While reviews suggest potential issues with vehicle availability, wait times, and customer service communication—as seen in reports of initial car class unavailability, delays, and billing disputes—it's important to remember that this facility is part of a major national and international car rental system.

The Avis brand is committed to moving past localized issues by leveraging its corporate resources and extensive fleet options. The ability to rent a wide variety of vehicles, from a simple sedan for navigating the streets of Youngstown to a van for group transportation, offers significant flexibility. Furthermore, members of the Avis Preferred program benefit from an expedited process, which is especially valuable at an airport location, helping to mitigate potential wait times. For travelers seeking the convenience of an airport counter, flexible vehicle options (including van rentals), and the security of dealing with a national company with established policies for one-way rentals and multiple payment types, Avis at YNG remains a strong, centrally located option in Northeast Ohio. Customers are always encouraged to confirm their vehicle class and all rental terms, including hold amounts and billing details, thoroughly at the time of booking and pickup to ensure a smooth journey.

Avis Car Rental Details

Service options
Onsite services

Accessibility
Wheelchair accessible entrance
Wheelchair accessible parking lot

Payments
Credit cards
Debit cards
Credit cards

Avis Car Rental Photos

Avis Car Rental Location

Avis Car Rental

Ohio Trumbull County Vienna Youngstown Kingsville Road

1453 Youngstown Kingsville Rd, Vienna, OH 44473, USA

Avis Car Rental Reviews

An average rating of ★3.4 from 127 user reviews.

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★ 5★ 4★ 3★ 2★ 1

To start off, they did not have a car available for me in the class I requested. They made me wait about 30 minutes while they figured out which on to give me. The car I finally got was not practical and not in the class I requested, but I needed to leave so I accepted it. About 1/3 of the way through my trip, the tire pressure alarm came on. The front driver side tire was low and started losing air slowly at first. I filled it back up and was able to make it to my destination. Over night the tire went almost flat. I filled it back up and made it about 30 miles before the alarm came on again. I filled it back up and found a tire shop to repair or replace the tire. They could not repair it because it had too much damage likely from racing on a track. There was chipping and cracking and extreme wear on the inside edges of both from tires that wasn't evident from just looking at them normally. They also don't stock tires that size so I couldn't get it replaced. My only option was to limp it along until I could find a near enough and open Avis location to try to swap out the car. Fortunately this other location was able to put me into a car with good tires and it was actually even the class I initially requested. I finally made it home, delayed by 8 hours. I dropped the car off the next day with a full tank of gas. The following day I got the email receipt with fuel service charges and an extra day rental. I am very disappointed with this rental experience and will likely not be renting from this location ever again.
July 09 · Aaron Schmeltz
The lady at the front desk said they didn't have enough cars for reservations. Even though on my way there someone called me and said the SUV I wanted wasn't available but they had Malibus available. I said that's fine. I get there and that wasn't the case. The lady there kept on saying she was new and was there by herself. She told me all she had was a Cadillac and a Malibu that wasn't cleaned yet.My major credit card I needed for just the Cadillac didn't have enough money on it. So I asked to split the payments on two different major card cards. She called someone on the phone and they said I couldn't do that. At this time there was at least 5 different people waiting for cars behind. I believe she panicked and she basically told me to leave so she could take care of everyone else. I asked her if I could just wait for the Malibu to get cleaned because the card i was using for that car has plenty of money on it, and she looked at me if as though I was speaking another language. This lady, was rude and had a face on her like I was causing her great grief. I will not be using this service again for anything.
March 02 · alicia ramos
I’m only giving 2 stars because we at least got the vehicle we asked for…which actually seems like a miracle. We actually ended up with Avis because we redeemed points from a credit card. Looking at the reviews…they are spot on!!! Covid has effected many things in our world…but proper customer service and speaking to people in a professional manner was not a Covid symptom. We were contacted by the local Avis to confirm our reservation that we made in April. The girl (Katie) informed my wife that she needed the original card we booked with. My wife’s card was hacked and we needed a new card…so this girl said that we would not be able to rent the van and would have to cancel our reservation. After spending 3 hours on the phone between Avis Customer Support and the customer service for the bank (where we redeemed points)…we figured out that when you use the points, a travel agency books on your behalf…so the original credit card is the travel agency. We called the local Avis and let them know and all was well…not really. When we showed up…there’s Katie. She asked for the original card…we explained the situation…and again she said we couldn’t rent. It wasn’t until a very nice lady (wish I remembered her name)…had to re-explain everything. So the car was not ready so we had to wait about 30 mins or so…while Katie was getting our paperwork together…she made time for a few texts on her phone while we stood there. Finally…the van pulled up and everything appeared fine…until you took a closer look. There were still dead bugs on front of car and was not really clean. The guy who did the walk around stated “they ain’t gonna charge you for anything unless you bring it back missing a door”. Let that be an indication of the condition of the vehicles they rent to you. Once we got the vehicle home…mot of the cup holders were gross and sticky, I found French fries and beef jerky under the seats. Needless to say…I re-cleaned the entire inside of the van. When my wife and I took it to the store to pick up items…I noticed a growling from the back of the van. I’ve driven long enough to know that is an sign of wearing tires. Van ran fine…but looking at other reviews it was par for the course. When we returned the van…my wife and I pulled in to random spots in the parking lot (attached are pictures of the spot I was in). My wife walked in and walked back out like 2 mins later since there was no one at the count. Katie came walking from the “car drop off area” and told my wife 2 times…”is that your ride (meaning me) and said I needed to move because I was in her managers spot”. Then made my wife drive the car down to the “drop off area” and get the miles and whatnot herself. NEVER had I have to do that with other places!! When inside…my wife overheard a conversation about another rental being pulled over and the plates didn’t match the rental. Again…Covid has done terrible things and I know how difficult it has been on many businesses. Rental companies are struggling from the aftermath…but the customer service I have received from other rental places during Covid was nothing like this and they still took pride in the vehicles. Good Luck if you have to deal with Avis and Katie. And by the way…her manager never came back to her “parking spot”
July 18 · sean houser
Very nice. They didn't have the mini van I set reservations for so they gave me an upgrade. I needed a vehicle with lots of room so instead of a mini van they gave me suburban xl
March 30 · Jamie Nazario
Unfortunately, this was a good location until a recent incident. I rented/returned vehicles through my company for the last 2 years here. I work on a ship and we do monthly crew changes where the guy coming to the vessel rents a car and brings it to the guy getting relieved (go home). So, the cars are always in different names etc - which can lead to confusion.The problem, I was being relieved and the individual rented through Avis (I would say use National / Enterprise preferably). He brought me a Toyota Rav. Since we were crew changing in Upper Michigan in December…at a dock, which is muddy. Well a week later I was notified they were charging a $450 cleaning for the vehicle liked I smoked in it or did some other negligent act. So… I’m assuming it was some Mud (on the driver side floor/mat) and possibly wet or something? and exterior had mud around the wheel well etc from the dock. It wasn’t that serious… it’s not like I took it to go off-roading lol. This location is in Ohio not Florida IN A RURAL AREA. You think - you would expect mud? No? This location must think they are in Miami!Anyways, they like to be petty at this location and before I was notified of this letter, I was actually booked another vehicle to return to the vessel from this location. It’s now posted various things that will cause a $450 cleaning charge - clearly posted everywhere. I rented the car anyways and was called by the company travel coordinator. That if I don’t return the car back to That Same location, they will bill the company $2,500… I thought this was a joke and I was required to waste half of my day dropping this car off and going to Enterprise to get another one. They know the car wasn’t going to return at that same location, the guy who takes it will go to the local airport and drop it off there.Upon returning the vehicle, she said it was a $250 fee and it’s because if not booked one way then the fee will be added and one way you get charged miles (I’m driving over 300 on average) - since when are they UHaul?Long story short, they suck, they are petty, and obviously will never deal With this particular location ever again - maybe Avis in general if this is truly a company policy and not this “Independent location Avis”.
January 14 · Dylan Farmer