Hertz Car Rental - Wallingford - South Broad Street Introduce
For residents across Central Connecticut, reliable local transportation is a fundamental need, whether for business, family travel, or temporary replacement vehicles. Hertz Car Rental at the Wallingford - South Broad Street location offers a widely recognized option for securing a vehicle. As a major Car rental agency, this branch provides access to a diverse national fleet right here in Wallingford, CT. This facility is particularly valuable to the local community, serving as a key pickup point for those needing flexible, short-term, or long-term vehicle solutions without the hassle of traveling to a major airport hub like Bradley International or Tweed-New Haven.
While the convenience of a national brand's local presence is undeniable, it is important for Connecticut users to be aware of the on-the-ground service realities. Customer experiences, though generally mentioning the staff as professional, have pointed toward potential staffing issues, specifically citing long wait times due to only a single employee managing all check-in and vehicle delivery tasks simultaneously. Furthermore, while the agency aims for fast turnarounds, delays in vehicle readiness, such as needing to be vacuumed before handover, may occasionally occur. These are key factors local renters should consider, especially when planning a rental during peak hours.
A notable inclusion in this location's service portfolio is the availability of Cargo van rental. This expands the facility’s utility beyond simple passenger vehicle hire, making it a critical resource for small businesses, individuals moving apartments, or those handling large loads across Connecticut. The ability to rent both a standard sedan for a day trip to the shoreline and a commercial van for moving heavy items makes this South Broad Street location a versatile resource for Wallingford and the surrounding New Haven County area.
Location and Accessibility
The Hertz Car Rental Wallingford branch is located at a highly accessible spot along a primary commercial corridor in the town, ensuring easy entry and exit for local users.
The address is: 1211a S Broad St, Wallingford, CT 06492, USA.
This South Broad Street location positions the agency well for drivers coming from nearby towns like Meriden, North Haven, and Cheshire, as South Broad Street is a significant route that connects various parts of Central Connecticut. Its street-level, off-airport location is convenient for local residents who are seeking replacement vehicles or planning a road trip out of state, bypassing airport surcharges and congestion.
The facility has made specific provisions to ensure access for all customers, confirming the availability of two essential accessibility features:
- Wheelchair accessible entrance: Providing smooth, unhindered access into the rental office.
- Wheelchair accessible parking lot: Ensuring designated and properly maintained parking spots for customers requiring them.
The provision of Onsite services is also noted, confirming that key rental functions—like check-in, vehicle inspection, and pickup/drop-off—are all handled directly at this one convenient location.
Services Offered
As a major Car rental agency, Hertz Car Rental in Wallingford provides a range of services designed to meet diverse travel and logistics requirements for Connecticut drivers. The core offerings include:
- Standard Car Rentals: A full fleet of passenger vehicles, from popular compact and economy cars (such as the Ford Focus or Chevrolet Spark) for fuel efficiency, to full-size sedans and SUVs for family comfort.
- Commercial and Utility Rentals: Specialized vehicle options, specifically the availability of Cargo van rental, catering to local moving needs, equipment transport, and small business logistics.
- Payment Flexibility: Accepting multiple payment methods, including both Credit cards and Debit cards, to accommodate various financial situations for qualified renters.
- Active Military Discounts: Providing special rates or discounts for service members, highlighting a commitment to those who serve.
- Onsite Services: All key processes, including vehicle handover and return, are managed directly at the South Broad Street location for customer convenience.
- One-Way Rental Options: Typical of a large national chain, the ability to pick up the vehicle in Wallingford and drop it off at another approved Hertz location (such as South Florida, as noted in a customer review) is generally available.
Features / Highlights
The key characteristics that define the Hertz Car Rental Wallingford location blend convenience with specific offerings beneficial to the local Connecticut market:
- Crucial Commercial Vehicle Offering: The availability of Cargo van rental is a significant advantage, serving a niche market for moving, logistics, and large-item transportation often not available at all passenger-focused rental sites.
- Commitment to Military: Offering Active military discounts provides valuable savings for military personnel, veterans, and their families across the state.
- Guaranteed Accessibility: The confirmed presence of a Wheelchair accessible entrance and Wheelchair accessible parking lot makes this branch a welcoming and practical choice for all drivers.
- Local, Non-Airport Convenience: The South Broad Street location makes it a highly convenient, traffic-free alternative to renting at major airports, saving time and potential additional fees for local renters.
- Staff Professionalism: Despite staffing challenges, customer reviews acknowledge the staff's efforts, describing them as "nice and professional" and demonstrating a commitment to customer service even under pressure.
- Flexible Payment: The acceptance of both Credit cards and Debit cards for payment broadens the range of customers who can access rental vehicles.
Contact Information
To make a reservation, check vehicle class availability, or inquire about specific rental requirements, customers can reach the Wallingford branch using the following details:
Address: 1211a S Broad St, Wallingford, CT 06492, USA
Phone: (203) 265-0324
Mobile Phone: +1 203-265-0324
What is Worth Choosing
Choosing the Hertz Car Rental at 1211a S Broad St in Wallingford, CT, is an attractive option for local Connecticut users due to its centralized location and the specialized utility it provides. The facility’s biggest asset for the community is its unique blend of standard passenger car rental and the essential Cargo van rental service, which makes it a versatile hub for both family travel and practical moving needs. For a local business or a resident relocating, having this commercial vehicle option readily available in Wallingford is a significant time-saver.
However, users should manage their expectations regarding service speed, especially during busy times, given the recurring customer feedback about single-staff operations and occasional delays in vehicle preparation. While the staff strives to be professional and helpful, prospective renters should allow extra time for their pick-up to account for potential wait times. On the upside, the fact that the staff is willing to compensate for major inconveniences, as seen in the $100.00 discount provided to one customer, shows an effort to maintain customer satisfaction and address issues proactively. The availability of Active military discounts and the excellent physical accessibility of the premises—including a wheelchair accessible entrance and parking lot—are strong, inclusive features that solidify this location's value to the wider Connecticut community. For an easily accessible, local source offering both cars and commercial vehicles, this Hertz branch remains a convenient and resourceful choice.
Hertz Car Rental - Wallingford - South Broad Street Inside
Car Rental Agency
- Cargo van rental
Hertz Car Rental - Wallingford - South Broad Street Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
Hertz Car Rental - Wallingford - South Broad Street Photos










Hertz Car Rental - Wallingford - South Broad Street Location
Hertz Car Rental - Wallingford - South Broad Street
1211a S Broad St, Wallingford, CT 06492, USA
Hertz Car Rental - Wallingford - South Broad Street Reviews
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★ 5★ 4★ 3★ 2★ 1Mehhhhh... The man who works here who helped me get my rental was nice and professional. Unfortunately my vehicle was not ready when I got there but I didn't mind waiting.... He had to vacuum it out before giving it to me. I ended up taking the vehicle from CT to South FL for a vacation. Upon being a little more than halfway thru my trip, my husband and I traded seats so he could drive. That's when he discovered a smoked blunt and pills underneath the seat!!!!!! I was now worried about being responsible for whatever was in the car now and wanted to exchange the vehicle. Hertz made me drive 30 miles out of the way in order to exchange the car bc no other cars were available in a closer location. So in the middle of my vacation I'm displaced by now having to bring the car with narcotics inside to another location, 30 miles away. I had to get the police involved to search the vehicle also. I was compensated with only $100.00 off, which even though it is generous it still doesn't make up for the time it took me to exchange the car and the troubles I went through.... Also, it isn't the guy's fault who works there he was the only guy there working. I'm sure he did his best to clear out the vehicle but what if I was pulled over in another state? Do you think the police would believe "that's not mine officer"... Come on now!At least the people in the FL location gave me a car with only 7k miles on it. I guess that was the only upside to this experience....Ugh.
August 26 · Flash Gordon & CaponeIt’s Tuesday morning. I got here at 8:40am and there is only one woman working at the front desk.She is doing everything from check-in to bringing the car up front.I’m sitting here with a line of people trying to understand how a national brand can have such poor service.
May 27 · Jack SnowIt was easy for me to book and pay for the rental car with Hertz online. The two guys working at the front desks got me in the car quicky. The car was clean and felt safe with all the new features.The only issue I had was the wiper blades were very ineffective in rain.
September 24 · Frank TriayI got to say thank you very very much to Edward. Appreciate the time and patience and information. He provided me you are renting the rental. He was quick with the rental in and out smoothly. The car was nice and clean Thanks once again EdwardPlease remember the opinion you should follow should be your own But take this review as a second opinion from a complete stranger online.
July 07 · OLAJUWON CLEMONSI am very impressed with the organization, knowledge, and customer service skills of the person that helped me pick up a car and then, return it. When I got to Hertz, on Broad St in Wallingford, I was greeted by the agent. She had 4 people ahead of me to help. She was smart, competent, and quick. I was out the door and in my car in 20 minutes. The return was painless. Dropped of the key and received my receipt via email.
April 24 · Ceil Fargeorge
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