Enterprise Rent-A-Car Introduce
For residents and visitors in Central Connecticut seeking dependable and flexible transportation, Enterprise Rent-A-Car in Waterbury stands out as a leading local provider. Situated conveniently to serve Waterbury, Naugatuck, and surrounding communities, this branch offers a comprehensive range of car and van rentals for everything from a quick replacement vehicle to a family road trip or light commercial use. Known globally for its quality vehicles and outstanding customer service, this particular Connecticut location is committed to making the rental process as smooth and stress-free as possible for its local clientele.
The agency's primary focus on the local rental market means they specialize in providing vehicles to customers who need a replacement due to an accident, mechanical repair, or are simply looking for a vehicle for a short business or leisure trip. By offering both car and van rentals, Enterprise in Waterbury addresses a wide spectrum of transportation needs, ensuring locals can find the right vehicle for their specific purpose. This dedication to neighborhood service is part of what makes Enterprise a trusted name across Connecticut and the country.
The Enterprise Rent-A-Car branch is ideally located at a central and easily accessible address in Waterbury, Connecticut. Its position makes it a practical choice for anyone in the greater Waterbury area.
The specific address for your GPS and navigation is:
2500 E Main St, Waterbury, CT 06705, USA
Accessibility is a key component of this location's service, ensuring all customers can navigate the facility comfortably. The premises feature both a Wheelchair accessible entrance and a Wheelchair accessible parking lot. This commitment to accessibility reflects the branch’s focus on serving all members of the Connecticut community with ease and convenience. Its location on East Main Street provides clear routes for both pickup and return, minimizing travel complexity for local users.
Enterprise Rent-A-Car is a full-service car and van rental agency, providing much more than just a set of keys. Their broad service catalog is designed to accommodate various scenarios, whether you're traveling for business, pleasure, or dealing with an unexpected vehicle issue. Services extend beyond standard rental arrangements and include several flexible options to enhance your overall experience.
Key services available at this location typically include:
- Car Rental Services: Offering a diverse selection of vehicles ranging from economy and compact cars for fuel efficiency to full-size sedans, SUVs, and luxury vehicles for comfort and space.
- Van Rental Services: Providing various commercial-grade cargo vans, minivans, and passenger vans, which are perfect for group transportation, moving, or larger equipment hauling needs in the Waterbury area.
- After Hours Service: For convenient drop-offs, the branch offers an after-hours service allowing customers to securely lock the vehicle and place the keys in a designated drop box.
- Damage Waiver (DW) Option: Available for an additional daily charge, this optional product waives or reduces the renter's financial responsibility for loss or damage to the rental vehicle, subject to the terms of the rental agreement.
- Refueling Service Options: Customers have choices regarding how they handle fuel, including prepaying for fuel, having the agency refuel it upon return (We Refill), or refueling it themselves (You Refill).
- Corporate Account Verification and Rentals: Special policies and rates are available for eligible renters under a corporate account, often requiring proof of employment or authorization.
- Additional Driver Options: Spouses and domestic partners who meet the rental requirements are typically authorized drivers at no extra charge. Other additional authorized drivers can be added for a daily fee.
- Cross-Border Travel: Generally, travel into Canada is permitted for certain vehicle classes, providing flexibility for longer trips outside of Connecticut and the US.
What truly sets the Enterprise Rent-A-Car branch in Waterbury apart are its specific features and a commitment to certain values that resonate with the local Connecticut community. These highlights speak to the quality of their operation, their support for specific community groups, and their dedication to inclusive service.
Notable features and highlights include:
- Identifies as a Women-Owned Business: This local branch proudly identifies as women-owned, contributing to the diversity of successful small businesses in the Waterbury and greater Connecticut business landscape.
- Active Military Discounts: Acknowledging the service of the nation's military, the location offers special rates and discounts for active military personnel and veterans. This is a significant highlight for the numerous military families and veterans residing in Connecticut.
- Exceptional Customer Service: As evidenced by numerous customer reviews, the staff is noted for being friendly, efficient, and going the extra mile, with employees like Alyssa DeLaubell highlighted for their care and stress-free service.
- Accessibility Focus: The presence of a Wheelchair Accessible Entrance and Wheelchair Accessible Parking Lot ensures the facility is easily usable by customers with mobility challenges.
- Flexible Payment Options: Renters can complete transactions using various convenient payment methods, including Credit cards, Debit cards, and modern NFC mobile payments.
- Convenient Customer Assistance: Past customer experiences point to the staff's willingness to assist with local transportation needs, such as driving customers to their personal vehicle after dropping off the rental.
To make a reservation, inquire about a specific vehicle type, or discuss your rental needs, you can contact the Enterprise Rent-A-Car Waterbury branch directly.
Address: 2500 E Main St, Waterbury, CT 06705, USA
Phone: (203) 755-3770
Mobile Phone: +1 203-755-3770
It is recommended to call ahead, especially for special requests like van rentals, specific car classes, or to confirm the details of military discounts and accessibility services. The team is ready to assist you during regular business hours to ensure your rental is secured exactly when you need it.
When you are in Connecticut and need a rental car, choosing a provider is often about more than just the price—it is about reliability, convenience, and a personalized experience. The Enterprise branch at 2500 E Main St in Waterbury provides a compelling case for selection by consistently delivering on these key fronts. Their foundational strength lies in their customer-first philosophy, which translates into tangible benefits for the consumer.
Firstly, as a prominent Car rental agency and Van rental agency, they offer the diverse fleet depth necessary to meet nearly any requirement. Whether you need a compact vehicle for driving around downtown Waterbury, a full-size SUV for a weekend trip to the Connecticut shore or mountains, or a cargo van for moving supplies, they have the inventory to support your local needs. The dedicated focus on light-duty commercial vehicles, such as cargo vans, is a significant advantage for local businesses and residents needing temporary utility transportation.
Secondly, the reported emphasis on exceptional, personalized customer service is a crucial differentiator. In Connecticut, having a hassle-free experience is highly valued, and the direct testimonials praising the staff for being "amazing" and going "out of their way" highlight a commitment to service that builds genuine customer loyalty. This high standard of service reduces stress during an already critical time, such as when your personal vehicle is under repair.
Thirdly, the local business features are highly valuable. Choosing a women-owned business means supporting diversity in the regional economy. Furthermore, the provision of Active military discounts is an important acknowledgement for Connecticut’s service members and veterans, offering real value for those who have served. Finally, their tangible dedication to inclusion, evidenced by the Wheelchair accessible entrance and parking, ensures the service is available and convenient for all Connecticut residents. For a reliable rental experience backed by professionalism and a diverse fleet, this Waterbury location is an excellent choice for navigating the Nutmeg State.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
2500 E Main St, Waterbury, CT 06705, USA
Enterprise Rent-A-Car Reviews
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★ 5★ 4★ 3★ 2★ 1I recently rented a car from Enterprise, and my experience was excellent. Alyssa DeLaubell was exceptional from start to finish. She was friendly, efficient, and went out of her way to make sure everything went smoothly. You can tell she really cares about her customers and takes pride in her work. It’s not often you come across someone who makes the process feel so easy and stress-free. Thanks to Alyssa, I’ll definitely choose Enterprise again next time.
October 13 · David KimballI had a great experience. When it was time to drop the vehicle off, I didn’t have a ride to pick up my actual car but the people here at enterprise helped me out and brought me. The employee who brought me was absolutely amazing. Her and I had a beautiful talk the entire way to picking up my car and I made a new friend out of it. So thank you enterprise.
August 13 · Victor PadillaI had a reservation for a 12 passenger van. Since February 1, 2025. The pick up day, July23, 2025. The pick up time was for 8am. The day off at 8am someone call from the office and ask if we can wait till 1pm to pick up. At 1pm when we show up they didn’t give us the cat we rented. The give us a minivan for 7 passenger and a cat for 4 passengers. We wait for hours, and change the car for an SUV. But we also have to wait got the SUV because they didn’t have it at the moment. 5 pm still no car. At 6pm the MANAGER said that he have a ELECTRIC car. Take it or walk without a car. Costumer service was terrible. Management attitude is horrible.not mentioned that we have to wait more than 10 hours for a car. Never received a phone call previous days to notify that they don’t have the car available. Horrible experience. Waterbury Ct Enterprice 0/10
July 28 · Emily RomanThey also gave me a car with a strong cigarette smell, it seems that the car was only washed on the outside, I came back to exchange it, but the one they gave me had pet hair all over, I kept the car because I didn't want to wait another 45 minutes, the only good about that place is the staff.
July 14 · Carlos PaulinoOver the last 16 years, I’ve rented through Enterprise nearly 200 total days. Because of my experience with this branch, I will never use this company again. A went to pick up my rental on Thursday but when inspecting the truck, I noticed someone clearly smoked weed and cigarettes in it. The term the manager used was “smoked out.” Because I will be driving it with my kids, I refused it. The manager agreed with refusing it and said he would get me a vehicle the following day. So come Friday, I spoke with the same manager and he explained that they had no vehicles and probably won’t for nearly a week. Then he continued to tell me that it’s my fault since I refused the vehicle that was smoked out. When asking if they could transfer a vehicle from within his district, he explained that he could but it was a lot of work and he didn’t have time to do it. So without my authorization or knowledge, he canceled my reservation as he continued to tell me that I shouldn’t have complained and have taken the smoked out truck. Because of this situation, I will never use Enterprise again and will advise anyone that I can not to. I’ve reached out to corporate and area managers about this but have fallen on deaf ears.
August 04 · John Lounsbury
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