Advantage Rent A Car

- 2200 Rental Car Center Pkwy, Atlanta, GA 30337

For residents and visitors arriving at or departing from Georgia’s primary travel hub, Hartsfield-Jackson Atlanta International Airport (ATL), selecting a reliable car rental agency is a critical first step. Advantage Rent A Car is one of the providers located within the convenient on-site Rental Car Center (RCC). They specialize in both general car rentals and van rentals, aiming to meet the diverse needs of the busy Atlanta market, from solo business travelers to large groups needing a 15-passenger van for a Georgia road trip.

The brand positions itself as a competitive choice in the crowded airport environment. However, any local user considering Advantage must exercise extreme caution. An overview of recent customer feedback reveals a concerning pattern of negative experiences that potential renters should be fully aware of before booking. Issues frequently cited include exceptionally long wait times, aggressive and potentially misleading insurance upselling practices, and problems with vehicle quality and maintenance. The tone of customer commentary is overwhelmingly critical, with multiple users advising against renting from this specific location due to the operational challenges encountered.

As one Georgia customer recounted, they faced a full hour wait to pick up a car, followed by what they described as an attempt to "scam me into buying insurance I don't need," a situation requiring them to contact their personal insurance agent for verification. Furthermore, receiving a vehicle that was "all dented up" with a malfunctioning tail light that posed a safety risk during a two-hour drive highlights significant concerns about vehicle readiness and management responsiveness. These accounts stand in stark contrast to the modern convenience of the rental facility itself and should prompt all prospective renters to thoroughly weigh their options.

Advantage Rent A Car is situated within the high-traffic Consolidated Rental Car Center (RCC) at ATL, providing direct access to the airport terminals.

• Address: 2200 Rental Car Center Pkwy, Atlanta, GA 30337, USA
• Location Type: Car Rental Agency, Van Rental Agency

The location benefits from the centralized infrastructure of the Hartsfield-Jackson airport complex:

• Direct Airport Connection: The facility is easily accessed from both the Domestic and International Terminals via the free, automated ATL SkyTrain. The SkyTrain provides a quick, stress-free transfer directly to the RCC building.
• Vehicle Return: The return process is noted by some users as being straightforward, utilizing the same centralized RCC facility.
• Accessibility Features: The location is equipped to serve all customers efficiently, offering essential accessibility accommodations:
  • Wheelchair Accessible Entrance
  • Wheelchair Accessible Parking Lot

Advantage Rent A Car at ATL primarily functions as a comprehensive vehicle provider, focusing on the core services required for temporary ground transportation.

• Car Rental Services: The company offers a fleet spanning typical rental categories, from fuel-efficient compact and economy cars suitable for navigating Atlanta traffic to mid-size and full-size sedans, and SUVs. Available models may include popular makes such as Ford Fusion, Toyota Camry, Hyundai Sonata, and various Nissan models, though reservations are often for a vehicle class, not a specific model.
• Van Rental Services: A key offering is their van rental capacity, providing vehicles for larger passenger needs. This includes:
  • 7-Passenger Minivans
  • Larger Passenger Vans (e.g., 12- and 15-passenger models)
• Payment Flexibility: They accept a modern array of payment options at the counter, allowing for customer convenience:
  • Credit Cards (Major)
  • Debit Cards (Renters must confirm current policies regarding deposits and acceptable debit cards)
  • NFC Mobile Payments (Contactless payment methods like Apple Pay or Google Pay)
• Supplemental Insurance Offerings: Like all rental agencies, Advantage offers various optional protection products, including Loss Damage Waivers (LDW) and Supplemental Liability Insurance (SLI). Customers are strongly advised to thoroughly review their existing personal auto policy or credit card benefits before purchasing any additional coverage at the counter.

While the customer service environment has been heavily criticized, the company does offer a few standard and modern features typical of a major airport rental provider.

• Modern Payment Technology: The acceptance of NFC mobile payments is a convenient feature for customers who prefer a contactless and quick transaction experience at the counter.
• Consolidated Location Advantage: Being situated inside the ATL Consolidated Rental Car Center simplifies logistics for travelers. The dedicated facility and SkyTrain access are inherently convenient features of the airport's design.
• Focus on Van Rentals: The agency’s specific offering of a full spectrum of van sizes caters to a niche but crucial need for large families, sports teams, or event organizers in the Georgia region.
• Vehicle Fleet: The fleet generally comprises vehicles from a variety of manufacturers across standard size classes, giving customers options, although actual vehicle readiness and condition appear to be inconsistent based on customer reports.

For all reservation and location-specific inquiries for your rental experience in Georgia, use the following contact details:

• Address: 2200 Rental Car Center Pkwy, Atlanta, GA 30337, USA
• Primary Phone: (404) 761-4999

When deciding whether to rent from Advantage Rent A Car at the ATL location, prospective customers in Georgia must balance the structural convenience of the location against the significant volume of negative customer experiences reported.

The strongest points in favor of Advantage are external to the company's direct service: the convenience of the location within the Rental Car Center and the easy, free connection via the ATL SkyTrain. Furthermore, if you specifically require a 12- or 15-passenger van and they offer the best rate, this location may be considered as an option, provided you are prepared for potential operational delays and service issues.

However, the overwhelming customer consensus indicates substantial risk in choosing this provider. Reports of excessive wait times (up to an hour or more even with a reservation), aggressive attempts to sell unnecessary insurance, and the documented receipt of damaged and potentially unsafe vehicles (like the Hyundai with a non-functioning tail light) are serious concerns that cannot be ignored. Customers have also reported feeling helpless when trying to resolve issues on-site, with long waits for managers who never appear and counter agents refusing requests for different, undamaged vehicles.

For Georgians or visitors prioritizing reliability, vehicle safety, quick service, and a transparent rental transaction, the collective warnings from previous customers—who advise that "you would fare better drawing a door and knocking three times"—suggest that a different rental agency within the Atlanta Consolidated Rental Car Center may offer a much safer and less stressful start to your time in Georgia. If you do choose to rent here, thoroughly document the condition of your vehicle with photos and videos before leaving the lot.

Advantage Rent A Car

2200 Rental Car Center Pkwy, Atlanta, GA 30337, USA