Avis Car Rental Introduce
For residents and visitors in the heart of Pittsburgh, particularly in the city's East End and Strip District areas, the Avis Car Rental location at 4052 Liberty Avenue provides a convenient and full-service neighborhood option for temporary transportation. This local branch, operating as a dedicated Car Rental Agency and Van Rental Agency, aims to serve the diverse needs of the Steel City community, whether for a quick weekend getaway, a business trip, or needing a larger vehicle for moving or group outings.
As part of a globally recognized rental company, this Avis branch offers a wide selection of vehicles ranging from fuel-efficient compact cars for navigating Pittsburgh's unique topography to spacious SUVs and passenger vans. The availability of van rentals is a key asset for this location, providing necessary solutions for large families, small church groups, or local businesses needing to move equipment or personnel.
However, users in Pennsylvania considering this location must be aware of certain operational and customer service concerns highlighted in recent public reviews. Reports of discrepancies between quoted and final charges, as well as issues with the prompt receipt of documentation (like fuel charge receipts), suggest that renters should exercise due diligence. A successful experience at this Pittsburgh location heavily relies on proactive communication and meticulous attention to detail at both pickup and return.
The Avis Car Rental office is strategically situated in a highly accessible area of Pittsburgh, making it a viable option for a large segment of the city's population. The address is 4052 Liberty Ave, Pittsburgh, PA 15224, USA. This location places it along a key roadway, providing straightforward access for customers traveling from neighborhoods like Bloomfield, Lawrenceville, and the nearby downtown corridor.
As a neighborhood location, the operating hours are tailored to the local community, typically running during business hours on weekdays with shorter schedules on Saturdays and Sundays. Customers should always confirm these hours before booking, as after-hours returns at local branches often carry risks and specific requirements, such as a drop-box availability.
In line with Avis’s commitment to providing service to all customers, this branch offers important accessibility features:
- Wheelchair Accessible Entrance: The facility maintains a dedicated entrance that is compliant with accessibility standards, ensuring ease of entry for all patrons.
- Wheelchair Accessible Parking Lot: Designated and clearly marked parking is provided on-site, a critical convenience for mobility-impaired customers picking up or returning their vehicle. Avis also offers the 'Avis Access' program, providing hand-control-equipped vehicles, though these must be reserved well in advance.
The location is generally on-site for both the counter and the vehicles, simplifying the rental process. General directions place the counter on Liberty Avenue between Canoe Way and Christian Way, with vehicles available on-site, making for a streamlined pickup and drop-off process.
The Avis Car Rental at 4052 Liberty Avenue is equipped to handle a comprehensive range of rental needs for Pittsburgh residents and travelers across Pennsylvania. The types of services and vehicles generally available at this full-service agency include:
- Broad Vehicle Fleet Rental: Offering numerous classes for any requirement:
- Economy, Compact, Intermediate, Standard, and Full-Size Sedans (for daily commuting and comfortable long-distance travel).
- SUVs (Intermediate, Standard, and Premium models, such as the Toyota Rav4 or Chevrolet Suburban, for greater passenger and cargo capacity).
- Specialty Vehicles (including Luxury, Premium Crossover, and Convertible models, subject to local inventory).
- Minivans (e.g., Chrysler Pacifica) and Passenger Van Rentals (including 12- and 15-passenger vans), a crucial service for group transportation in the local area.
- Flexible Rental Periods: Options for daily rentals, weekend specials, and extended weekly or monthly bookings to suit vacation or corporate needs.
- One-Way Rentals: Allowing customers to pick up in Pittsburgh and drop off at a different Avis location across Pennsylvania or beyond, though drop-off fees may apply.
- Avis Preferred Program: Customers can join the Avis Preferred loyalty program for expedited service, allowing for quicker counter transactions, which can save valuable time during a busy travel day.
- Acceptance of Various Payment Methods: Both major credit cards and debit cards are accepted for the rental charges and the required authorization hold, though strict conditions often apply to debit card usage, including a credit check and potentially a higher hold amount (often $250 USD if prepaid with a debit card).
Several key features of the Avis location on Liberty Avenue are particularly beneficial for its target audience in Pennsylvania:
- Active Military Discounts: A significant advantage for the large veteran and active military community in the Pittsburgh area. Avis offers savings of up to 35% off the 'Pay Now' rates for U.S. military veterans, active-duty military, National Guard, Reservists, and their immediate family members who enroll in the WeSalute+ program (founded as Veterans Advantage). This is a substantial saving on the base rental rate.
- Comprehensive Van Rental Services: Categorized specifically as a van rental agency, this location stocks vehicles essential for group transportation, school sports teams, or commercial use, fulfilling a high-demand niche in the local market.
- Accessible Customer Service: The provision of both a local direct phone line and full accessibility features (entrance and parking) demonstrates a commitment to meeting diverse customer needs within the community.
- Flexible Payment Options: The acceptance of both credit and debit cards, with clear policies regarding authorization holds (typically $200-$300 USD beyond the estimated charges), provides flexibility for renters who may not wish to use a credit card.
- Key Drop Availability: For customers with early morning returns, the branch often provides a key-drop facility, though renters must understand they are fully responsible for the vehicle until the location opens and the contract is officially closed out.
Direct communication with the local office is the recommended approach for confirming reservation details, especially in light of past customer service issues regarding charges.
Address: 4052 Liberty Ave, Pittsburgh, PA 15224, USA
Phone: (412) 802-7072
Mobile Phone: +1 412-802-7072
The operating hours are generally Monday through Friday, 9:00 AM to 5:00 PM, Saturday from 9:00 AM to 3:00 PM, and Sunday from 9:00 AM to 1:00 PM. Local customers should call to verify these times, especially around holidays, as they are subject to change.
The Avis Car Rental at 4052 Liberty Avenue is a worthy choice for Pennsylvania residents who value the convenience of a metropolitan location, require a specialty vehicle like a passenger van, or can benefit from the generous military discount. Its strategic placement in Pittsburgh's East End and the accessibility features make it physically easy to use.
However, due to documented negative customer experiences regarding unexpected charges and failure to receive return documentation, the decision to rent here must be paired with an elevated level of vigilance. What is truly "worth choosing" at this location is the proactive application of best rental practices, turning a potentially risky transaction into a successful one.
To ensure a smooth, transparent rental experience, local users are strongly advised to:
- Request and Retain Receipts: Insist on receiving a physical or immediate email receipt for all transactions, particularly at vehicle return, to document the full tank status and final charges. Do not leave the counter until the receipt is in hand.
- Document Vehicle Condition and Fuel: Take timestamped photos or video of the vehicle’s exterior, interior, and, most importantly, the fuel gauge, both at pickup and drop-off, to protect against wrongful claims.
- Confirm All Fees in Writing: Reiterate the agreed-upon weekly or daily rate with the counter agent and ask for a printed document outlining the expected total, including all taxes and fees, before driving off the lot.
By using the significant advantages of the military discount and the local van inventory, while diligently following these protective steps, Pittsburgh-area renters can confidently choose this Avis location for their transportation needs.
Avis Car Rental Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- Credit cards
Avis Car Rental Photos










Avis Car Rental Location
Avis Car Rental
4052 Liberty Ave, Pittsburgh, PA 15224, USA
Avis Car Rental Reviews
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★ 5★ 4★ 3★ 2★ 1The person who manages the counter is a fraud. Charged me fuel charges for a car retuned with a full tank. Never got the receipt either, which he promised will be sent via email. Beware of their gimmick and ensure you have the receipt before you leave that place!
October 03 · Ja JaI am extremely disappointed with this company. I rented a car with a clear agreement of $373.12 per week, but I was charged $1,551 for just two weeks. I reached out to the company multiple times, but received no proper response. This is by far the worst company I have ever dealt with. Dishonest, unprofessional, and absolutely not trustworthy. They don’t even deserve half a star
September 28 · Abu AhmedI am really upset to have to write this. Its only because I have attempted to rent a car as an uber driver (for a week at a time) THREE different times at this location and the same man who is there every single time has been SO rude ALL 3 times I have been in there. Each time coming up with a new reason why I can’t have the car I reserved. I’m a single mother whose car was totaled while it was parked outside of Children’s Hospital while I was visiting my son, which has forced me to have to rent a car to continue to have an income and the Uber driving job allows me the time I need to be with my 12 year old son who is currently going through brain cancer treatment. I have yet to be able to continue to work because of this man and his terrible attitude and the changing of rules every time I walk in there . All 3 times he has given me a different reason as to why I cannot have the car I had RESERVED THE WEEK BEFORE. The First time I went in and pulled out my reservation /confirmation and my credit card and he rudely said he doesn’t accept the credit card I had, and proceeded to say that even if I have an accepted credit card, he will also be doing a credit check. At which time I told him that is absolutely fine with me because my credit is very good. As a matter of fact, I was just in puerto rico in may and rented a car for ten days through the avis at the airport in san juan with NO ISSUES. So I went back the next week with a new reservation and an “acceptable” American Express at which time the same man started to take my reservation number and credit card and then advised me that he wouldn’t be able to rent me the car I had reserved because “it was after 12:00 noon on a Saturday and he no longer rents cars after noon on Saturdays to the uber drivers” … now mind you when I booked that reservation as an Uber driver- the website offered me a 1 o’clock 2:00, and 3 o’clock time option to pick up the vehicle. I just chose the 12 noon time and happen to get there 20 minutes late for my reservation and he told me he can’t rent me one after noon because I’m an Uber driver… made ZERO sense but again I smiled and thanked him for his time and said I would make yet ANOTHER reservation. And then the third time he called and canceled my reservation just two hours prior to my pick up time saying he didn’t have any cars available… ummm WHAT?? This cant be a coincidence.If you don’t want to rent to Uber drivers then why exactly do you have the contract? I have everything I need and very good credit and he still has refused to rent me a car that I went through all the proper channels to reserve. 3 times. This man has made it so that I have not been able to make income for my household for three weeks in a row because of his ridiculous shenanigans. What he’s doing is just mean and wrong. I watch him be very rude and dismissive of the other customers as well.
May 10 · Holly EathorneThe people working the counter at this location (Hilton - Lake Buena Vista) were outstanding and helpful. I am always skeptical in high volume locations when I rent a car. I am worried about being charged for any scratches, dents, etc from previous renters. I was pleasantly surprised when the SUV they offered me was new as if it had come off the assembly line. We ended up taking more people and needed more room for luggage. The price for the upgrade was more than reasonable. It’s convenient and the service is excellent.
July 13 · R. GlasgowThis branch has an unfriendly and disinterested old man at the counter. This rental spot could greatly benefit with some welcoming and patient staff.
October 06 · Deep C
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