Enterprise Rent-A-Car Introduce
Welcome to the Mountain State! For residents and visitors alike navigating the beautiful, often mountainous terrain of West Virginia, having a reliable vehicle is not just a convenience—it’s a necessity. Whether your current vehicle is in the shop, you’re planning a weekend getaway to the Monongahela National Forest, or you require a larger van for a group event, local car rental services provide the essential link to keep you moving.
In Elkins, a trusted name for reliable and professional transportation solutions is **Enterprise Rent-A-Car**. Located conveniently on Beverly Pike, this branch specializes in both car and van rentals, focusing on providing exceptional customer service that makes the rental process quick, clear, and hassle-free. Their commitment to the local community is evident in their customer-centric approach, making them a preferred choice for individuals dealing with insurance replacements, mechanical repairs, or simply needing an extra vehicle for a special occasion.
The team at Enterprise Rent-A-Car in Elkins understands the unique travel needs of West Virginians, offering a diverse fleet of clean, well-maintained vehicles. Customers frequently highlight the staff's expertise and friendly demeanor, echoing sentiments like, "The very friendly and professional persons here did a quick, no hassle rental process! Awesome job and very professional crew!" and praise for specific team members who provide reliable, adequate assistance, especially when dealing with complex insurance or repair-related rental agreements. This level of personalized, helpful service sets a high standard for local businesses in Randolph County.
Beyond the standard car rental services, Enterprise is a company recognized for its extensive national network, which often translates to superior resources and policies for local renters. For instance, their attention to policies like additional drivers, handling after-hours returns, and offering various protection and refueling options ensures a comprehensive and transparent rental agreement. This thoroughness is particularly valuable when planning a longer trip or driving across state lines, as most vehicles rented in the U.S. can be driven throughout the U.S. and Canada.
Finding the Elkins Enterprise location is straightforward for anyone in the region. Situated on a main thoroughfare, the office is easily accessible for drop-offs and pick-ups. This neighborhood location means you don't necessarily have to travel to a distant airport just to secure a rental vehicle, saving you time and travel costs.
The precise location and contact information are:
- Address: 2931 Beverly Pike, Elkins, WV 26241, USA
- Phone: (304) 637-7600
- Mobile Phone: +1 304-637-7600
The Enterprise Rent-A-Car location in Elkins provides a variety of transportation solutions, positioning itself as both a standard car rental agency and a specialized van rental agency. Their core services are designed to meet diverse local and travel needs:
- Rental of clean and sanitized vehicles, ranging from economy cars to full-size sedans.
- Van rental services, including minivans and larger passenger vans (like 12- and 15-passenger vans), perfect for group travel, church events, or team transportation across West Virginia.
- Vehicle rentals for insurance replacement purposes, often coordinating directly with insurance adjusters to simplify the process for customers whose vehicles are undergoing repairs.
- Rentals for mechanical repairs, ensuring you stay mobile while your personal vehicle is serviced.
- Short-term and long-term rental agreements, accommodating both brief trips and extended needs like month-long rentals.
- Refueling service options, including pre-pay fuel, having Enterprise refill the tank for a fee, or the customer refilling the tank before return.
What truly distinguishes the Enterprise Rent-A-Car branch in Elkins are the specific features and community commitments that enhance the customer experience:
- Identifies as Women-Owned: Supporting a locally rooted business that is proudly identified as women-owned.
- Active Military Discounts: Providing special pricing and acknowledgment for active service members.
- Exceptional Customer Service: Numerous customer reviews praise the "professional and friendly" staff for providing quick, reliable, and hassle-free service.
- Accessibility Commitment: Featuring both a Wheelchair accessible entrance and a Wheelchair accessible parking lot.
- Flexible Payment Options: Accepting various methods of payment, including Credit cards, Debit cards, and NFC mobile payments, providing convenience for all customers.
- Diverse Fleet Availability: Offering a wide range of vehicles, from small, fuel-efficient economy cars to spacious SUVs and passenger vans.
- Insurance Coordination Expertise: Staff are known for their helpfulness in navigating the complexities of rental agreements involving insurance claims.
For residents of Elkins and surrounding Randolph County needing immediate assistance or wanting to book a reservation, the local branch is ready to help:
- Address: 2931 Beverly Pike, Elkins, WV 26241, USA
- Phone: (304) 637-7600
- Mobile Phone: +1 304-637-7600
Choosing Enterprise Rent-A-Car in Elkins, WV, is an investment in quality, convenience, and community. What makes this location truly stand out is the combination of a globally recognized, dependable brand with a fiercely local, customer-first service ethos. You benefit from a vast, well-maintained fleet and consistent policies while receiving the personalized, friendly assistance you expect from a neighborhood business.
The real-world feedback speaks volumes: customers like the one who was assisted in clarifying their existing rental agreement with an insurance adjuster highlight the team's expertise and dedication to ensuring a smooth experience during a stressful time. Another renter noted the quick, professional rental process, thanking the staff by name—KT, Tyler, and Hunter—for their awesome job. This attention to detail and personal commitment ensures you feel valued, not just processed.
Moreover, the business's identification as women-owned and its offering of active military discounts demonstrate a genuine connection to and support of the West Virginia community. When you need a trustworthy set of wheels to navigate the Mountain State, whether it's for work, an emergency, or a scenic drive through the fall foliage, the dedicated professionals at 2931 Beverly Pike offer the clarity, support, and quality vehicle you need. By choosing this local branch, you are opting for a reliable service that prioritizes your mobility and peace of mind.
Remember, planning ahead is always best, particularly during peak seasons. Secure your reservation with a team that has a proven track record of excellent service, making your next rental experience in Elkins as smooth as the drive down a newly paved West Virginia highway.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
2931 Beverly Pike, Elkins, WV 26241, USA
Enterprise Rent-A-Car Reviews
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★ 5★ 4★ 3★ 2★ 1This was first time I have rented a car in a long time. The very friendly and professional persons here did a quick, no hassle rental process! Awesome job and very professional crew! Thank y’all! Thanks KT, Tyler and Hunter!
October 06 · Dorothy HowardThank you jc for assisting me with a phone call to my insurance adjuster to help clarify my existing rental agreement. You helped me get to point a to b since my vehicle has been in repair. Your expertise was adequate and reliable.
August 18 · Clinton WalkaThey were very nice to my husband. He had a car from where someone had hit his car and it was in the shop getting fixed. The car was Nice. It was a Hybrid so it was part Electric and part Gas we didn't have to change it it changed itself thank goodness and it was Great on gas.The people working there were nice to him and even came picked him up and when we returned it took us to pick up our car. Good Customer Service.
April 08 · Margy NelsonI spoke with Matt on Jan 20th 2025 to set up a truck rental for April 14th 2025. I told Matt that I need a pickup because I work construction. He told me it won’t be an issue and it would cost me $4.00 per day out of pocket. I told him that’s fine. Today April 11th I called to make sure they have my truck ready for Monday. The lady working informed me they have no trucks call Clarksburg. I called Clarksburg and they have no trucks. So I went to the Elkins location to talk them to figure out a solution. Solution: we will give you a discount on your next rental. How does that help for the next 2 Weeks while my truck is being repaired.Update:After writing this review, I was instructed to contact customer service through their website. I talked to a gentlemen that was very helpful and told me that he would try and get me helped out. This morning April 15th, Jocelyn from the Elkins location called and said they had found me a truck and it would be ready for pickup at 4:00 pm. Thanks Jocelyn for your help!
April 15 · Beechard HowellThey want a utility bill, paystub, and proof of full coverage insurance because I don't have a MAJOR credit card. I'm trying to leave a bad relationship and start a new life and this is a major roadblock.
October 03 · Claire Hursey
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