Avis Car Rental Introduce
For residents, students, and businesses located in New Hampshire's scenic Upper Valley—a region characterized by the twin hubs of Lebanon, NH, and Hanover, home to Dartmouth College—reliable transportation is paramount. Whether you are navigating the short commute between New Hampshire and Vermont, heading for a weekend of skiing in the White Mountains, or requiring a temporary vehicle while yours is in service, the Avis Car Rental located at the Lebanon Municipal Airport (LEB) in West Lebanon is a central and highly convenient resource.
This Avis location, while situated at the airport, serves as a vital community car rental agency for the entire region, providing an extensive fleet of vehicles to meet diverse needs. The team here understands the unique demands of New Hampshire driving, from compact cars for navigating town centers to four-wheel-drive SUVs necessary for tackling winter weather or exploring the state's beautiful back roads. They aim to make the rental process as smooth and efficient as possible, offering onsite services and embracing modern payment methods.
As with any high-traffic service provider, the experience can vary, as some customer feedback has noted issues regarding vehicle readiness and unexpected logistical challenges. However, the location is also highly praised by customers who have experienced exceptional service, highlighting specific staff members for being "accommodating, sharp, kind, funny and just happy" to make a last-minute rental plan a breeze. The dedication of the local team to providing friendly, high-quality assistance is a major draw for New Hampshire users seeking dependable mobility.
Location and Accessibility
The Avis Car Rental branch is perfectly positioned to serve the Upper Valley region of New Hampshire and neighboring Vermont. Its address is:
5 Airpark Rd, West Lebanon, NH 03784, USA
The strategic placement at the Lebanon Municipal Airport (LEB) offers immediate access for incoming air travelers, but it also provides a convenient pickup and drop-off point for local residents. The location is just minutes from I-89 and I-91, offering quick connections to Hanover, Lebanon's downtown commercial areas, and Dartmouth College, as well as easy routes into Vermont and the rest of New Hampshire.
The branch’s standard operating hours are highly accommodating for both travelers and local users:
- Monday - Friday: 8:00 AM – 6:00 PM
- Saturday: 9:00 AM – 3:00 PM
- Sunday: 9:00 AM – 3:00 PM
Customers should always confirm specific holiday hours, as the branch may be closed on major holidays like Christmas Day and Thanksgiving. The facility is fully equipped to ensure comfort and ease of access for all community members, featuring:
- Wheelchair accessible entrance, ensuring a smooth entry point for all.
- Wheelchair accessible parking lot, offering dedicated and convenient parking spaces.
- Onsite services, meaning the rental counter and vehicles are located directly at the Airpark Road facility.
Services Offered
As a full-service Car Rental Agency and Van Rental Agency, the Avis location provides a comprehensive range of vehicles suitable for any journey across the Granite State, from a quick run to Manchester to a week-long road trip to the Seacoast or the Lakes Region. The fleet generally includes:
- Economy and Compact Cars: Fuel-efficient options such as the Kia Rio or Toyota Corolla, ideal for students, commuters, and budget-conscious travelers.
- Mid-Size and Full-Size Sedans: Comfortable models like the Toyota Camry or Volkswagen Jetta, perfect for business travel or family drives on the state’s highways.
- SUVs and Crossovers: A necessity for New Hampshire's variable weather and terrain, including Intermediate SUVs (like the Toyota RAV4), Standard SUVs (Ford Edge), and even larger options like the Jeep Grand Cherokee L, many featuring AWD capability.
- Van Rentals: Specializing in larger passenger vehicles for group needs, including Minivans (such as the Chrysler Pacifica) with seating for up to seven, as well as 12- and 15-Passenger Vans for large teams or extended family gatherings.
- Specialty Vehicles: Often includes Premium, Luxury, and Convertible cars for special occasions, as well as Pickup Trucks for utility purposes.
- One-Way Rentals: Facilitating rentals where the vehicle can be picked up at the West Lebanon location and dropped off at another Avis destination, a useful feature for people relocating or traveling out of the region.
- After-Hours Return: Offering a secure process for returning keys when the counter is closed, providing flexibility for customers with late or early flights.
Features / Highlights
The Avis branch in West Lebanon is noted for specific operational features and benefits that enhance the customer experience, particularly for local residents and military families:
- Active Military Discounts: The branch honors Avis's commitment to U.S. military veterans, active-duty personnel, National Guard, and Reservists. Through programs like WeSalute+, customers can access substantial savings, sometimes up to 35% off PAY NOW rates, making it a highly valued feature in a state with strong military ties.
- Debit Card Acceptance: Offering the flexibility to use Debit cards in addition to Credit cards for the rental deposit, though specific requirements, such as a ticketed return travel itinerary, may apply at this airport location.
- NFC Mobile Payments: Supporting modern, contactless payment methods, including NFC mobile payments, for a quick and secure transaction at the counter.
- Avis Preferred Service: Providing expedited service for members of the Avis Preferred loyalty program, allowing frequent renters to skip the counter and proceed directly to their vehicle.
- Onsite Airport Location: Being one of the few car rental agencies located directly in the terminal area of Lebanon Municipal Airport (LEB), which offers maximum convenience upon arrival or departure.
Contact Information
For making a reservation, inquiring about a specific vehicle type, or confirming operational policies, local users can reach the Avis Car Rental branch using the following details:
Address: 5 Airpark Rd, West Lebanon, NH 03784, USA
Phone: (603) 298-7753
Mobile Phone: +1 603-298-7753
It is highly recommended that customers call the local number if they have specific questions about vehicle availability, particularly for specialty cars or large passenger vans, or if they need to arrange a last-minute booking.
What is Worth Choosing
For those living in New Hampshire’s Upper Valley and surrounding regions, choosing the Avis Car Rental at 5 Airpark Rd is a smart logistical decision. The key factor is the sheer convenience and strategic positioning. Its location at LEB is easy to access via major interstates, avoiding the deep-city traffic of larger hubs like Manchester or Boston, yet it connects seamlessly to Dartmouth College, Dartmouth-Hitchcock Medical Center, and the broader commercial and recreational areas of the Twin States.
The diversity of the fleet—from fuel-sipping compacts to essential 4x4 SUVs and multi-passenger vans—ensures that the specific needs of New Hampshire travel, whether for business, family, or adventure, can be met with a well-maintained vehicle. Furthermore, the dedication to providing significant active military discounts is a valued community benefit. While customers should always inspect their rental vehicle upon pickup and confirm all reservation details—especially for long-term or pre-paid bookings—the consistent presence of dedicated, helpful staff members, as noted in customer reviews, underscores the potential for an excellent, highly personalized service experience that makes this Avis branch a valuable mobility partner for the local community.
Avis Car Rental Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Avis Car Rental Photos










Avis Car Rental Location
Avis Car Rental
5 Airpark Rd, West Lebanon, NH 03784, USA
Avis Car Rental Reviews
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★ 5★ 4★ 3★ 2★ 1DONT USE THIS LOCATION!!! I prepaid 30 days prior for my rental and this is the car they gave me. It also wasn't washed. Agent at counter never mentioned any dents just gave us the key. Good thing we inspected the car first or we would have been held responsible for the damage. How unacceptable and unprofessional. We asked for another car as this was being used for our daughters wedding and agent said sorry we don't have any more. how is this possible? So, you take my money 30 days out and don't care to provide your customer with a decent car. I will never use this location again nor Avis. The worst experience ever! Also, spent over an hour on the phone with Avis going from dept to dept to get refunded one day of my rental. They said that's all they could do. Fine, you just lost a customer!
July 22 · LA DNever had a wonderful experience at a rental car company in my entire life until I made it here. Kelly is an absolute gem of a person, she is accommodating, sharp, kind, funny and just happy to be at her role. Made this last minute car rental plan a breeze! 10/10 would do this again at this location
October 13 · Sara AlosaimyI recently booked with Enterprise Rent a Car in white river junction and they cancelled my booking at the last minute. I had to rush to Avis as had no choice left. What a pleasure to deal with both Sandra and Kelly. Both were brilliant. Got me the best deal and a car in no time with a wonderful customer service. This post is to praise the staff at Lebanon airport (Sandra & Kelly) and also how they made sure they are far ahead of their competition in terms of reliability and customer service. Keep up the good work!!
June 16 · Vikesh MiraniBest woman ever working the counter tonight! She saved us with a last minute car rental so we could get home quickly! Super grateful for her help and the ease of rental. We were in and out in 5 min!
August 25 · Jamie LoveI average one rental car a week in my travels and Avis at Lebanon Airport rates as one of the best experiences I have had in recent memory. When flying into a small airport/town, sometimes renting a car can be a challenge due to limited hours or odd flight times. Avis at LEB helped me out with an after hours rental. I arrived later in the evening and had received a text hours earlier from Tylor with Avis giving me my vehicle info, contract number, and sent me photos of the vehicle and where it was parked and where I could pick up the key. Absolute great service! I was off the airplane and in my car in about 90 seconds which is amazing. I dropped the car before the location opened and Tylor closed out the rental with me over text right after I landed back in Boston.Great job Tylor and team Avis LEB! Nice clean car and set the standard for how after hours service should be!
February 17 · Jason Seiple
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