Enterprise Rent-A-Car

- 4127 E Anaheim St, Long Beach, CA 90804

Enterprise Rent-A-Car is a globally recognized leader in the transportation industry, but its local branch at 4127 E Anaheim St in Long Beach, CA, serves as a crucial resource for the Southern California community. This location is committed to providing essential mobility solutions, whether you are a local resident needing a replacement vehicle while yours is in the body shop, a business requiring a cargo van, or a traveler exploring the beautiful coastal attractions of the region.

What makes this specific branch noteworthy is its commitment to diversity and inclusion, as it proudly identifies as a women-owned business. This adds a valuable layer to the local business landscape in Long Beach, supporting local economic development while providing the extensive resources and reliability of a national brand. The location is known for its wide range of vehicles, catering to general car rental and specialized van rental needs, making it a versatile choice for any purpose.

While the business benefits from the strong infrastructure of the national Enterprise brand, customers should be aware that the quality of the on-the-ground experience can vary significantly, as highlighted in public feedback. Customer service, particularly during busy or complicated insurance-related rentals, sometimes falls short of expectations, pointing to challenges with pricing, vehicle availability, and individual staff interactions. Nevertheless, the vast resources and wide selection of rental options available through this location remain a powerful draw for many Southern California users.

Location and Accessibility

The Enterprise Rent-A-Car branch is situated in a highly accessible area of Long Beach, strategically positioned to serve both local clientele and travelers arriving via nearby major routes. Its address places it close to the intersection of Pacific Coast Highway and Anaheim Street, an essential junction for navigating Long Beach and accessing surrounding areas like Signal Hill and Los Angeles County.

The physical location details are:

Address: 4127 E Anaheim St, Long Beach, CA 90804, USA

The branch’s proximity to major points of interest makes it convenient for planning a trip:

• The Queen Mary and the Aquarium of the Pacific are easily accessible for tourists.
• It offers a convenient alternative to the Enterprise branch at Long Beach Airport (LGB) for local residents, as it is located in a neighborhood setting.
• It serves as an ideal pick-up spot for those whose personal vehicles are undergoing service at local body shops, often facilitating the insurance replacement process.

The facility demonstrates a strong commitment to accessibility and convenience for all patrons:

• Wheelchair Accessible Entrance: Ensures comfortable access for all customers, regardless of mobility.
• Wheelchair Accessible Parking Lot: Dedicated, convenient on-site parking spaces are available.
• On-site Parking: Provides customers with a stress-free environment for dropping off or picking up their rental vehicle.

Services Offered

As a leading Car Rental and Van Rental agency, the Long Beach Enterprise location provides a comprehensive array of services tailored to meet the diverse transportation needs of California users. Their offerings leverage the national fleet while focusing on local convenience:

• Diverse Vehicle Fleet: Customers can choose from an extensive range of vehicle classes, suitable for various budgets and travel requirements.
  • Economy and Compact Cars (e.g., Mitsubishi Mirage, Nissan Versa) for excellent fuel efficiency in city driving.
  • Midsize and Full-Size Sedans (e.g., Toyota Corolla, Chevrolet Malibu) for comfort on longer California road trips.
  • SUVs (e.g., Chevrolet Equinox, Nissan Rogue, Chevrolet Tahoe) in various sizes for families and extra luggage.
  • Specialty Vehicles: Including Luxury cars, Convertibles (perfect for a drive along the Pacific Coast Highway), and Pickup Trucks.
• Van Rentals: The branch is a specialized Van Rental Agency, offering Minivans (e.g., Chrysler Pacifica) and larger Passenger Vans (e.g., 12 and 15 Passenger Vans) for group travel, commercial use, and large family outings.
• Insurance and Replacement Rentals: Enterprise is a primary partner for many insurance companies, making this location a frequent destination for customers needing a rental while their vehicle is repaired after an accident.
• Debit Card Policy: Debit cards are accepted for rental under specific conditions, which typically require the name and address on the license to match the current home address, and the address to be within 50 miles of the renting branch, or the license to be from the same state (California) as the rental branch.
• Payment Flexibility: The branch accepts Credit Cards, Debit Cards, and NFC Mobile Payments, ensuring a variety of payment options for customer convenience.
• One-Way Rentals: Although policies can vary by vehicle class and destination, Enterprise generally offers one-way rentals between many of its locations worldwide, an ideal service for cross-state moves or extended California road trips.
• Pick-Up Service: Enterprise is known for its "We'll Pick You Up" service, a significant convenience for local customers who are without a vehicle. This service is available during business hours, though customers should confirm availability and parameters when booking.

Features / Highlights

The key features that distinguish this specific Enterprise location from others in the Long Beach area and provide unique value to California customers include:

• Women-Owned Business: The business identifies as women-owned, contributing to local business diversity and empowerment in the Long Beach community.
• Active Military Discounts: This location is highlighted for offering special discounts to active members of the military, a valuable benefit for service members and their families stationed in or traveling through Southern California. These discounts typically include a reduction off the base rate for leisure travel, with additional benefits available for official travel or through partnerships like USAA.
• Extensive Local Network: Being part of the Enterprise system means renters benefit from a large network of nearby branches, including the Long Beach Airport (LGB) and other locations in Los Angeles and Orange County.
• Accessibility Features: The dedicated infrastructure, including wheelchair accessible entrance and parking, ensures a practical and comfortable experience for customers with accessibility needs.
• After-Hours Return Option: While the Anaheim Street branch generally does not offer after-hours returns, the surrounding network of Enterprise locations, including airport sites, often provides this service, offering flexibility to customers with early or late travel schedules.

Contact Information

For reservations, pick-up scheduling, or inquiries regarding the Long Beach Anaheim Street location’s fleet and policies, customers can use the following contact information:

Address: 4127 E Anaheim St, Long Beach, CA 90804, USA

Phone: (562) 494-3532

Mobile Phone: +1 562-494-3532

Operating Hours: Monday to Friday (8:00 AM - 6:00 PM), Saturday (9:00 AM - 1:00 PM), and Closed on Sunday. It is advisable to call ahead to confirm hours, especially on weekends or holidays.

What is Worth Choosing

The choice to rent from Enterprise Rent-A-Car at 4127 E Anaheim St in Long Beach is largely a decision to value convenience, national reliability, and specific local benefits, despite documented variability in on-site customer experience.

The primary advantage is the sheer scale and diversity of the fleet. For those needing a specialized vehicle, such as a large passenger van for a school trip or a move, this agency’s designation as a Van Rental expert, backed by Enterprise's vast inventory, makes it a top contender in the area. This, combined with the availability of a wide range of cars from economy to luxury, ensures that most transportation needs can be met in one place.

Furthermore, the specific highlights of this branch provide tangible value. The active military discount is a significant and important benefit for the large military population in Southern California. Similarly, the ability to accept debit cards for local renters simplifies the process for many community members who may not wish to use a credit card for the rental hold, offering essential financial flexibility.

Finally, for those involved in an insurance claim, Enterprise's established relationships with major insurance companies make the process of getting a replacement vehicle streamlined, often with direct billing. While isolated customer service issues are a risk, the organizational capacity to provide a pick-up service, manage a large fleet, and offer nationwide support makes Enterprise an indispensable mobility provider for both unplanned situations and scheduled travel in the Long Beach area.

Enterprise Rent-A-Car

4127 E Anaheim St, Long Beach, CA 90804, USA