Value Plus Auto & Van Rental

- 4235 E State St, Rockford, IL 61108

For residents and travelers across Northern Illinois, particularly in the greater Rockford area, securing a flexible and comprehensive vehicle rental solution is crucial. Value Plus Auto & Van Rental, located conveniently on East State Street, serves as a significant local resource, offering not just standard passenger car rentals but also a diverse fleet of vans, trucks, and even trailers. This multi-faceted approach positions them as a one-stop-shop for a variety of mobility needs, from a quick passenger vehicle for a weekend trip to a heavy-duty truck for a moving or home improvement project.

The agency’s role as a multi-service provider—including a car rental agency, van rental agency, truck rental agency, and trailer rental service—is a clear benefit to the local Illinois community. Whether you're moving belongings within Winnebago County, taking a group to a Chicago or Milwaukee event, or simply need a temporary car while yours is serviced, Value Plus Auto & Van Rental aims to provide the necessary solution. While a key customer review suggests some inconsistencies with online pricing and in-store deposits, a separate testimonial highlights their exceptional customer service and willingness to go the extra mile, specifically by staying open late to accommodate stranded travelers—a level of commitment that can be invaluable in a crunch.

Introduction / Overview

Value Plus Auto & Van Rental is a comprehensive vehicle rental provider strategically located in Rockford, Illinois. The business model is focused on serving a broad spectrum of customer needs by offering a wide variety of rental types beyond just the standard car. This includes larger capacity vans for group travel, heavy-duty trucks for utility and hauling, and trailer rentals, catering to both personal and light commercial demands across the state of Illinois. They also appear to incorporate elements of a car sharing location, suggesting flexible and diverse rental terms are part of their offering.

The Rockford branch is situated on a major thoroughfare, emphasizing accessibility for a wide customer base in the area. A critical part of their operation, as evidenced by a positive customer experience, is a commitment to ensuring customers can secure transportation even during less conventional hours. This flexibility, coupled with the variety of rental options, is intended to make them a preferred choice for reliable, large-fleet rentals in Northern Illinois. However, potential customers should take note of feedback regarding the necessity of verifying all online quoted prices, deposits, and mileage restrictions directly with the store prior to commitment to ensure full transparency on the final cost.

Location and Accessibility

The physical location of Value Plus Auto & Van Rental is highly favorable for local Illinois users, positioned right in the city of Rockford, a major hub in the Northern part of the state.

The exact address is: 4235 E State St, Rockford, IL 61108, USA. East State Street (Business U.S. Route 20) is a primary, high-traffic artery that runs through Rockford, making the agency easily reachable from various points in the city and surrounding areas, including Interstate 90. The location features significant infrastructure to support all customers, including those with mobility challenges.

• Wheelchair Accessible Entrance: The premises is equipped with an entrance designed for easy wheelchair access.
• Wheelchair Accessible Parking Lot: Dedicated accessible parking is available for convenience.
• Wheelchair Accessible Restroom: The facility includes a wheelchair accessible restroom, ensuring comfort for all patrons.
• Free Parking Lot: Customers can take advantage of the free parking lot when visiting the agency.

Services Offered

Value Plus Auto & Van Rental provides an extensive array of rental and supplementary services to meet the diverse needs of Illinois drivers.

• Passenger Car Rentals: A variety of cars for daily commuting, local transportation, or extended personal travel.
• Van Rentals: Offering vans suitable for group travel, family outings, or transporting larger volumes of passengers and luggage.
• Truck Rentals: Providing utility and moving trucks for local moves, material transport, and commercial projects.
• Trailer Rental Service: Supplying various trailers for towing needs, accommodating everything from small utility hauling to larger cargo requirements.
• Onsite Services: All rental transactions, vehicle pickup, and drop-off are managed conveniently at the 4235 E State Street location.
• Payment Flexibility: Accepting a variety of modern payment methods, including Credit Cards, Debit Cards, and NFC mobile payments for streamlined transactions.

Features / Highlights

The agency’s primary strengths lie in its wide range of services, accessibility, and potential for flexible customer accommodation.

• Multi-Purpose Fleet: Offers cars, vans, trucks, and trailers, making it a highly versatile rental resource for all types of Illinois renters.
• Commitment to Accessibility: Provides comprehensive accessibility features including a wheelchair accessible entrance, parking, and restroom, ensuring the facility is welcoming to everyone.
• Extended Service Potential: Demonstrated willingness, as noted in customer feedback, to provide service outside of standard hours in urgent situations, offering a potentially critical lifeline to stranded travelers.
• Central Rockford Location: Situated directly on East State Street (US-20 Business), providing effortless access for residents across Rockford and Northern Illinois.
• Amenities for Comfort: Inclusion of a gender-neutral restroom is a modern amenity that contributes to a more inclusive and comfortable environment for all customers.

Contact Information

For Illinois customers looking to secure a rental or confirm pricing, the contact information for the Rockford location is as follows:

Address: 4235 E State St, Rockford, IL 61108, USA

Phone: (815) 316-9400

Mobile Phone: +1 815-316-9400

What is Worth Choosing

For Illinois customers, Value Plus Auto & Van Rental is worth choosing primarily for its **unrivaled fleet diversity and demonstrated willingness to assist customers in challenging circumstances**. When you need more than just a car—a van for a group or a truck/trailer for a move—this single location eliminates the need to coordinate with multiple agencies. The location's commitment to accessibility, including dedicated facilities for wheelchair users, is also a highly commendable feature. It is essential, however, that customers heed the feedback regarding potential differences between online quoted prices and final in-store costs, including details on deposits and mileage charges (e.g., the mentioned $$0.35$ per mile over $100$ miles). This requires the customer to be proactive: call ahead using the provided numbers to confirm the absolute final price, deposit amount, and all terms before finalizing an online reservation. By taking this step, you can confidently leverage their wide selection and benefit from the type of dedication to customer service that, as one traveler experienced, can truly save the day when unexpected vehicle problems arise on the roads of Illinois.

Value Plus Auto & Van Rental

4235 E State St, Rockford, IL 61108, USA