Enterprise Rent-A-Car

- 4213 Duke St, Alexandria, VA 22304

For residents and businesses across Northern Virginia, finding a reliable and professional car rental partner is essential for seamless travel, whether for a weekend getaway, a lengthy business trip, or a necessary replacement vehicle. The Enterprise Rent-A-Car branch located on Duke Street in Alexandria, VA, distinguishes itself not only through a comprehensive fleet but also through an unwavering commitment to exceptional, personalized customer service. This neighborhood location provides the full range of rental convenience that the Enterprise brand is known for, coupled with a warm, attentive staff dedicated to making your experience stress-free from the moment you walk in.

This Alexandria branch serves as a crucial mobility hub for the surrounding communities, offering everything from fuel-efficient economy cars for navigating city streets to spacious passenger vans for group outings or family trips across the Commonwealth. Customers frequently highlight the smooth, stress-free nature of the rental process and the immaculate condition of the vehicles, ensuring a worry-free journey. A testament to their high standards, one customer noted that their vehicle was "clean, comfortable, and in excellent condition," which is the foundation of any dependable rental service.

More than just a place to pick up keys, this location is run by a professional and attentive team that goes the extra mile. For instance, a customer was delighted by the driver, Marshall Locklear, who "went above and beyond" by promptly returning a forgotten coffee mug, showcasing the rare and appreciated level of thoughtfulness. Tiara Hall, the branch manager, is also recognized for creating a professional and welcoming atmosphere, which translates into a highly recommended experience for anyone seeking reliable and warm customer service in the Alexandria area.

The Enterprise Rent-A-Car facility is ideally situated for easy access by Alexandria and Fairfax County residents, eliminating the need to travel to a major airport for a rental car. Its location directly on Duke Street places it near key commercial areas and residential neighborhoods, making local pickup and drop-off simple.

The physical address and contact information are:

Address: 4213 Duke St, Alexandria, VA 22304, USA
Phone: (703) 212-4700
Mobile Phone: +1 703-212-4700

Accessibility is a key consideration at this neighborhood location, ensuring all members of the Virginia community can utilize their services conveniently. The branch is equipped with:

• Wheelchair accessible entrance
• Wheelchair accessible parking lot

The Duke Street Enterprise branch provides a robust range of rental services designed to meet diverse personal and commercial needs across the Virginia area. Their services cover all standard vehicle classes and specific mobility solutions:

• Broad Vehicle Rental Fleet: The inventory typically includes all standard classes from economy and compact cars (like a Nissan Versa or Kia Rio) up through intermediate and full-size sedans (such as a Toyota Camry or Volkswagen Jetta). They also offer larger vehicles including Standard and Full-Size SUVs (like a Ford Edge or Ford Expedition), Minivans (like a Chrysler Pacifica), and Convertibles.
• Dedicated Van Rental Services: As a certified van rental agency, they specialize in providing spacious Passenger Vans (e.g., 12-passenger and 15-passenger models) and Cargo Vans, catering to large families, church groups, sports teams, or small businesses requiring transportation or moving solutions in Northern Virginia.
• Convenient Local Pick-Up Service: Enterprise is well-known for its customer-friendly policy of picking up local renters, a major convenience factor for those whose personal vehicle is in the shop or who do not have a ride to the branch. This is part of the onsite service commitment.
• Flexible Payment Options: For a hassle-free checkout, the location accepts various forms of payment, including major Credit Cards, Debit Cards for specific vehicle classes, and quick, secure NFC Mobile Payments.
• Comprehensive Protection Products: They offer a Damage Waiver (DW) at the time of rental, which waives or reduces the renter's responsibility for loss or damage to the vehicle for an additional daily charge, providing peace of mind during travel. Optional Extended Protection and Personal Effects Coverage may also be available.
• Cross-Border Travel Permission: Rentals originating in the United States generally permit travel throughout the U.S. and Canada, providing great flexibility for extended road trips outside of Virginia.
• Refueling Choices: Customers can select from three convenient refueling options: prepay for fuel, have Enterprise refill the tank upon return (for a fee), or refill the tank themselves before drop-off.

Several standout features make the Alexandria Duke Street branch a top recommendation for local Virginia customers seeking a high-quality rental experience:

• Women-Owned Business: This branch proudly identifies as women-owned, demonstrating a commitment to supporting diverse business leadership within the local Alexandria and Virginia economy.
• Active Military Discounts: In a region with a large military presence, the availability of discounts for active military personnel is a significant highlight and a valued commitment to those serving our country. Customers should inquire directly for details on these specific offerings.
• Personalized Customer Excellence: The team's dedication to service is repeatedly highlighted in customer feedback, including going above and beyond standard expectations, as exemplified by the driver, Marshall Locklear, and the professionalism of Branch Manager Tiara Hall. This focus on staff quality ensures a respectful, professional, and welcoming rental environment.
• Stress-Free Process: The consistency of a "smooth and stress-free rental experience" is a major feature. From the initial booking to the final return, the team ensures attentiveness and ease, which is paramount whether a renter is dealing with a car accident replacement or simply trying to get to a vacation destination quickly.
• High Vehicle Standards: The consistent assurance that vehicles are "clean, comfortable, and in excellent condition" speaks to a rigorous maintenance and cleaning protocol, giving Virginia renters confidence in the safety and reliability of their rental.

Choosing the Enterprise Rent-A-Car on Duke Street in Alexandria is an investment in reliability, convenience, and superior customer care. For Virginia residents, especially those in the Northern Virginia and D.C. Metro area, this neighborhood location offers a critical alternative to busy airport rental centers. What makes it particularly worthwhile is the unique blend of national brand reliability with a local, personal touch.

The combination of a women-owned business identity, special discounts for active military members, and a demonstrated track record of staff going "above and beyond" to ensure customer satisfaction—whether it's returning a forgotten item or making the entire process stress-free—sets this branch apart. If you need a van for a group outing to the Shenandoah Valley, a reliable sedan while your car is repaired, or a spacious SUV for a family trip to Virginia Beach, you can rely on the broad, well-maintained fleet. The Duke Street team delivers not just a vehicle, but a promise of professional, warm, and highly reliable service, ensuring that your rental experience is the easiest part of your journey across Virginia.

Enterprise Rent-A-Car

4213 Duke St, Alexandria, VA 22304, USA