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Avis Car Rental
- McCarran Rent-A-Car Center, 7135 Gilespie St, Las Vegas, NV 89119

Car rental agency, Van rental agency ★3.0

McCarran Rent-A-Car Center, 7135 Gilespie St, Las Vegas, NV 89119, USA

3.0
As an Avis President’s Club member, one would expect just a little more but nope…. There is no difference comparing to anyone else. Reservation for a common Toyota RAV4 in a month time, and still were not able to delivered and instead gave a Mitsubishi Outlander which is fine. What upset me is that, it seemed the team didn’t check over the vehicle prior renting out to the next customer. The moment I started the vehicle, the windshield washer fluid light was on in my face. This just raised a bunch of questions. Did they check tire pressure, did they maintain and service the car. This is not an emergency light but still it’s on all the time and it’s annoying. Also it chimed here and there while operating the vehicle. So driving through the Avis gate keeper (lot person) and mentioned the windshield washer fluid is low and they said it’s okay. Don’t worry about, you don’t need to use it. The team is a joke, not properly trained. Don’t think that would be the best way to deal with a customer and just brush away issues. Phone in customer service and suggested me to go back for them to top up the fluid. This should have been dealt with before customer picked up the vehicle and we don’t have the time driving back and forth especially we were not close by. As a traveller, we have limited time to do things. Initially I was planing to rate 2 stars, and the more I vent, the more pissed I am hence it is now 1 star service experience. At last, no one ever apologized or offer compensation at all. - Paul Chong
Avis Car Rental Overview Intro Detail Photos Location Reviews

Avis Car Rental Introduce

For Nevada residents and visitors arriving in the vibrant Las Vegas area, **Avis Car Rental** at the McCarran Rent-A-Car Center serves as a major gateway for ground transportation. As a well-established global brand, Avis provides a comprehensive range of vehicles designed to meet the diverse needs of travelers, whether they are visiting the Strip for a short stay, planning a long-term relocation, or driving out to explore the state’s natural wonders like Valley of Fire State Park or Lake Mead.

This particular location operates as a critical hub, specializing in both general **Car Rental Agency** services and larger **Van Rental Agency** options. This dual focus ensures that they can accommodate everyone from the solo business traveler needing a fuel-efficient sedan to a large family or group requiring a spacious minivan or a 12-passenger van for group excursions. Avis's fleet typically features a variety of vehicle classes, including compact, full-size sedans like the Toyota Camry, various SUVs (such as the Toyota Rav4 and Chevrolet Equinox), and specialty vehicles, including select luxury models and convertibles, providing plenty of choice for the local user.

While the goal of a global rental brand is consistency, local execution remains paramount. Customers generally expect swift service, competitive pricing, and a well-maintained vehicle. As noted in customer feedback, the experience can sometimes fall short of the 'President's Club' expectations, with issues cited regarding vehicle readiness (e.g., low washer fluid) and discrepancies in the final billing compared to initial reservations. This highlights the importance for customers to practice vigilance, especially when confirming vehicle status upon pickup and securing both the initial contract and the final return receipt to avoid unexpected charges.

Despite occasional service lapses pointed out by consumers, the fundamental convenience and reliability of Avis's vast network and fleet remain key considerations for anyone seeking immediate and diverse rental options in the Las Vegas region.


The Avis Car Rental facility is strategically positioned within the **McCarran Rent-A-Car Center**, which is the consolidated hub for rental car operations serving Harry Reid International Airport (formerly McCarran International Airport). This location offers maximum convenience for arriving passengers and is easily accessible for local residents in the southern end of the Las Vegas Valley.

The facility is located at:

  • **Address:** McCarran Rent-A-Car Center, 7135 Gilespie St, Las Vegas, NV 89119, USA

This center is fully equipped with dedicated infrastructure, including an efficient shuttle system that runs continuously between the Rent-A-Car Center and the airport terminals. This integrated system, available 24 hours a day, makes the transition from plane to rental car highly efficient. The location's primary benefit is its **24/7 operation** for both pickup and return, accommodating late-night or early-morning flights without hassle. On-site parking is available for customers, and the entire facility, including the shuttle buses, is ADA equipped, offering a **wheelchair accessible entrance** and **wheelchair accessible parking lot** to ensure ease of access for all customers.


Avis Car Rental at the Las Vegas center offers a robust suite of services typical of a major national provider, with key specializations to meet traveler and local needs.

Core services provided include:

  • **Diverse Vehicle Rental Options:** Providing an extensive fleet covering economy cars, midsize and full-size sedans, multiple SUV classes, minivans (like the Chrysler Pacifica), large passenger vans (up to 12-passenger models), and specialty vehicles such as convertibles.
  • **One-Way Rentals:** The ability to pick up a vehicle at this location and drop it off at a different Avis location across the city, state, or country, offering flexibility for extended road trips or moves. Note that drop-off charges may apply.
  • **Avis Preferred Service:** A loyalty program designed to streamline the rental process, which often allows members to skip the counter and proceed directly to their pre-assigned vehicle, although customer accounts suggest the preferential treatment sometimes lacks consistency in the final vehicle preparation.
  • **Onsite Services and Support:** As an **Onsite Service** provider within the Rent-A-Car Center, the facility offers continuous customer assistance, including 24-hour return capabilities, enabling clients to drop off keys and contracts outside of peak business hours.
  • **Multiple Payment Methods:** Accepting standard forms of payment for convenience, including **Credit cards, Debit cards, and NFC mobile payments**.

Several key features and highlights distinguish the Avis operation at this large Las Vegas hub, making it a functional choice for Nevadans and inbound travelers.

Notable features and customer benefits include:

  • **24/7 Availability:** The location itself and the customer desk often maintain a **24-hour operation, seven days a week**, which is crucial for a major airport center. This allows customers to manage their rentals, including vehicle returns, regardless of their travel schedule.
  • **Active Military Discounts:** A valuable feature is the availability of **Active Military Discounts**, providing financial savings as an expression of appreciation for service members and their families traveling through or stationed in Nevada.
  • **Consolidated Airport Access:** Being part of the McCarran Rent-A-Car Center eliminates the need to coordinate with multiple individual car rental locations; all major brands are centralized, with dedicated shuttle transportation to and from the Harry Reid International Airport terminals.
  • **Advanced Booking Tools and Loyalty Programs:** Through its global network, Avis provides online booking tools and the Preferred Customer program intended to speed up transactions and offer tiered benefits. However, customers should take steps to confirm all details, as highlighted by issues with final invoices differing from original booking amounts and services like roadside assistance being factored into the final bill without explicit in-person agreement.
  • **Dedicated Accessibility:** Full ADA compliance with a **Wheelchair Accessible Entrance** and **Wheelchair Accessible Parking Lot** ensures that the facility is user-friendly for all individuals with mobility needs, including the fully accessible shuttle fleet to the airport.

For direct assistance regarding reservations, changes to your existing rental, or general inquiries for the Las Vegas Avis location at the Rent-A-Car Center, please use the following contact details:

  • **Address:** McCarran Rent-A-Car Center, 7135 Gilespie St, Las Vegas, NV 89119, USA
  • **Phone:** (702) 531-1500
  • **Mobile Phone:** +1 702-531-1500

Given the nature of airport services and the scale of this location, utilizing the phone numbers for complex issues or for last-minute changes is recommended. For all transactions, customers are strongly encouraged to document their rental process thoroughly.


For Nevadans or travelers, choosing Avis at the McCarran Rent-A-Car Center is worthwhile primarily due to its **unmatched logistical convenience and fleet variety**. The 24/7 operating hours and the consolidated Rent-A-Car Center structure offer the most practical solution for travelers arriving or departing via Harry Reid International Airport at any time of the day or night. Furthermore, the extensive fleet, including the important availability of **van rentals**, makes it an excellent one-stop-shop for families, large touring groups, or local organizations needing group transport.

However, what is critically worth choosing here is the **absolute necessity of being a proactive customer**. The customer feedback serves as a necessary warning: while the system is convenient, customers must not rely solely on the company's internal process to be flawless. It is imperative to **visually inspect the vehicle** for basic maintenance issues like low fluids before driving away and, most importantly, to **insist on receiving a physical or immediate electronic copy of the signed rental agreement upon pickup and the final receipt upon return**. Taking these precautions will empower the customer to verify all charges, especially those pertaining to optional services like roadside assistance or unexpected fuel costs, ensuring the final amount aligns with the initial reservation and preventing any unwelcome surprises on the final invoice.

Avis Car Rental Details

  • Service options

  • Onsite services
  • Highlights

  • Active military discounts
  • Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Payments

  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Credit cards
  • Parking

  • On-site parking

Avis Car Rental Photos

Avis Car Rental Picture 1Avis Car Rental Picture 2Avis Car Rental Picture 3Avis Car Rental Picture 4Avis Car Rental Picture 5Avis Car Rental Picture 6Avis Car Rental Picture 7Avis Car Rental Picture 8Avis Car Rental Picture 9Avis Car Rental Picture 10

Avis Car Rental Location

Avis Car Rental

McCarran Rent-A-Car Center, 7135 Gilespie St, Las Vegas, NV 89119, USA

Avis Car Rental Reviews

An average rating of ★3.2 from 5585 user reviews.

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★ 5★ 4★ 3★ 2★ 1

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