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LifeStar Car RentalCar Rental Near MeNew JerseyBergen CountyFort LeeCar Rental in Lemoine AvenueBudget Car Rental
Budget Car Rental ico

Budget Car Rental
- 2121 Lemoine Ave, Fort Lee, NJ 07024

Car rental agency, Van rental agency ★4.0

2121 Lemoine Ave, Fort Lee, NJ 07024, USA

4.0
Wait what?!I picked up a rental (Toyota Corolla) and I want to start off with saying, the woman who assisted me with completing the rental purchase in person at this location was nice. I needed to drop off a vehicle of a family member back to their home location and needed to leave the rental in the parking lot at Avis so I can come back to pick it up.However, before, during, or after our check out there were no previous damage reports provided to me, or a sheet of a damage report check given to me, which I have received in the past, with Avis, as well as Hertz.Usually with that information I am prompted to check the vehicle before leaving.Absent of that information I put my belongings in the trunk of the vehicle, and when it was time to drive, there was a maintenence required indicator on the vehicle. I didn't feel it was my responsibility, the store was closing, I didn't want to bother letting the woman know this was an issue.I went on about my journey and drove safely the whole time. The Toyota also has driver assist that provides indicators when you are too close to a vehicle, not only with parking, but on the road as well. It literally corrects the path you're on when driving to make sure you avoid accidents and driving out of the lanes.I did not get into any accidents driving, parking, and I wasn't in any parking situations where the vehicle would scrape another vehicle or item.I returned the vehicle today at 12:38PM 10 minutes before the due date. The person who took the keys asked if my journey was alright. I said yes. Black polo, no Avis/Budget logo,  or handheld in his hand to check the vehicle. He took the key and said I'm all set.Usually the employee scans the vehicle while someone is present, or ask if I had any questions, or if I have everything I needed out of the vehicle. They also most importantly, check for damages.3 hours later I receive a damage report indicating the vehicle was damaged via windshield, and 2 right rear door.The pictures of the issues are poor quality, and I did not cause this damage.Again, the lady from Jefferson Road location was nice. But didn't provide me with any physical details on the condition of the vehicle, and didn't provide me with a damage report, and neither did the gentleman at the Fort Lee Location.After I left was when I received this information and that isn't fair to me as a customer, nor is it proper protocol at rental companies whether owned by a franchise or franchisee.I tried calling the local phone number provided to get in touch with an employee that actually works at the location and it reroutes to customer service. My case was escalated but will take 3 - 5 business days for a response and I'd already about go into panic mode because this type of behavior from a rental company does not seem to have the customer experience in mind, but extra money from them by violating standard practices.I do not deserve this and neither do any other customers. I tried to give Budget/Avis the benefit of the doubt after my previous experience with the AVIS in Yonkers NY who wouldn't rent to me over a coupon that I was allowed to use and I wasn't told I required a Govt ID when using the coupon.I think I am truly done with Avis, Budget, and any other subsidiary or sister company after this experience. - INF! of HCM
Budget Car Rental Overview Intro Detail Photos Location Reviews

Budget Car Rental Introduce

For many New Jersey residents and visitors, Budget Car Rental is a recognizable national brand associated with competitive rates and a broad selection of vehicles. The Fort Lee location, situated on Lemoine Avenue, is particularly relevant for those in Bergen County and travelers using the nearby George Washington Bridge (GWB) to access New York City. This agency serves as a primary hub for various transportation needs, from quick daily rentals to specialized passenger van rentals for group travel.

As part of a major national network, the Fort Lee Budget location aims to provide the standard array of rental services, including a diverse fleet spanning economy cars, comfortable full-size sedans, and multiple sizes of SUVs and vans. They also offer valuable benefits to specific user groups, notably active military personnel and veterans, through dedicated discount programs. However, when choosing any rental service, it is crucial for New Jersey users to understand not just the offerings but also the procedures and how local execution can impact the overall customer experience.

This article is designed to provide local users with factual details about the Fort Lee Budget Car Rental location, including its advantageous position, the types of vehicles available, and critical information regarding payment and customer service protocols, drawing attention to areas that may require proactive customer attention to ensure a smooth rental process.

Location and Accessibility

The Budget Car Rental branch in Fort Lee is strategically positioned to serve the high-traffic area surrounding the George Washington Bridge, a major connection point between New Jersey and Manhattan. Its accessible location makes it a practical choice for locals and those arriving in the area.

The official address for this branch is:

2121 Lemoine Ave, Fort Lee, NJ 07024, USA

This address is located right off a major thoroughfare, making for relatively easy pickup and return. As a neighborhood rental location, it generally maintains extended hours compared to some smaller independent agencies. Typical operating hours are often Mon-Fri from 7:30 AM to 6:00 PM, Saturday from 8:00 AM to 4:00 PM, and Sunday from 8:00 AM to 2:00 PM, though it is strongly recommended that customers verify these times directly, especially during holidays.

Accessibility features for this location include:

  • Wheelchair accessible entrance: Ensuring that the facility is accessible to all customers upon arrival.

The location is shared with other rental brands, so customers should confirm that they are at the correct counter to ensure proper service.

Services Offered

As a major national car and van rental agency, Budget at the Fort Lee location typically offers an extensive and varied fleet to cater to all types of New Jersey travel requirements, distinguishing itself as both a car rental agency and a dedicated van rental agency.

The range of vehicles available generally includes:

  • Economy and Compact Cars: Excellent for driving in congested areas like Bergen County or for maximum fuel efficiency on shorter trips.

  • Intermediate and Full-Size Sedans: Models like the Toyota Corolla, Toyota Camry, or similar vehicles, offering balanced comfort for business travel or family errands.

  • SUVs and Crossovers: A wide selection including Intermediate SUVs (like a Toyota RAV4), Standard SUVs, and Premium SUVs (like a Chevrolet Suburban), accommodating varying passenger and cargo needs for trips throughout New Jersey or beyond.

  • Minivans: Offering 7-passenger capacity, such as a Chrysler Pacifica, which is a perfect choice for families needing extra space and convenience.

  • Passenger Vans: Including options like 12-passenger vans and sometimes 15-passenger vans, essential for group outings, sports teams, or event transportation.

  • Specialty Vehicles: Often includes Luxury cars, Convertibles, and even Pickup Trucks, subject to local availability.

Rental and payment flexibility is also a key part of the services offered:

  • Credit and Debit Card Acceptance: The agency accepts both credit cards and debit cards for rental, although customers using a debit card should be prepared for potential credit checks and specific deposit hold requirements, which can vary.

  • One-Way Rentals: For travelers moving between states or with non-local itineraries, one-way rental options are generally available, allowing the car to be dropped off at another Budget location.

Features / Highlights

Budget Car Rental’s strengths often lie in its affiliation with a national brand, which brings certain standardized benefits to the Fort Lee location.

Highlights of renting from this location include:

  • Active Military Discounts: The agency is known to offer discounts, often up to 35% off the 'Pay Now' rate, for active-duty military, veterans, National Guard, Reservists, and their immediate families, providing significant savings for those who have served.

  • Modern Fleet and Maintenance Standards: Vehicles in the Budget fleet are generally newer models (often under one year old) and are subjected to regular maintenance and service checks prior to rental, aiming to ensure a reliable and safe journey.

  • Technological Safety Features: Many newer rental vehicles, such as a Toyota Corolla, come equipped with modern driver-assist systems like lane departure correction and proximity indicators, enhancing safety for New Jersey's busy roadways.

  • Centralized Customer Service System: For complex issues, the company offers an escalated case management process, with dedicated customer service lines to handle complaints and disputes, though response times may vary.

  • Proximity to Major Transportation Links: The Lemoine Avenue location is minutes from the George Washington Bridge, providing direct access to New York City and the major New Jersey highways for efficient travel.

Contact Information

For local inquiries, New Jersey customers should be aware that calling the local number may often reroute to the national or regional customer service center, which can sometimes delay contact with the specific Fort Lee staff.

  • Address: 2121 Lemoine Ave, Fort Lee, NJ 07024, USA

  • Phone: (201) 947-7444

  • Mobile Phone: +1 201-947-7444

It is recommended that, after booking online or over the phone, customers confirm all specific details directly with the branch if possible, particularly regarding vehicle condition and check-out procedures.

What is Worth Choosing

The Budget Car Rental location in Fort Lee, NJ, is worth considering for New Jersey users seeking the benefits of a large, national rental company with diverse fleet options and competitive pricing, especially if they qualify for the Active Military Discounts. The availability of various van rentals is also a compelling factor for group travel in the densely populated Northern New Jersey area.

However, the critical takeaway from the experiences of local customers revolves around the importance of meticulous adherence to vehicle check-out and return protocols. New Jersey renters should be proactive in requesting and confirming a physical damage report sheet before accepting the vehicle. It is essential to inspect the car thoroughly—including the windshield, body panels, and checking for maintenance indicator lights—and to ensure an employee formally documents the pre-existing condition, using personal photos or video as backup. Furthermore, upon return, customers should insist on an employee conducting the final damage check while they are present to avoid unexpected post-return damage claims, which some customers have regrettably experienced.

In short, Budget in Fort Lee offers a wide selection and great national deals, but the New Jersey consumer must take charge of the rental documentation process to guarantee a transparent and fair transaction. Being thorough and assertive about standard damage reporting procedures is the key to a positive experience at this location.

Budget Car Rental Details

  • Highlights

  • Active military discounts
  • Accessibility

  • Wheelchair accessible entrance
  • Payments

  • Credit cards
  • Debit cards
  • Credit cards

Budget Car Rental Photos

Budget Car Rental Picture 1Budget Car Rental Picture 2Budget Car Rental Picture 3Budget Car Rental Picture 4Budget Car Rental Picture 5Budget Car Rental Picture 6Budget Car Rental Picture 7Budget Car Rental Picture 8Budget Car Rental Picture 9Budget Car Rental Picture 10

Budget Car Rental Location

Budget Car Rental

2121 Lemoine Ave, Fort Lee, NJ 07024, USA

Budget Car Rental Reviews

An average rating of ★4.1 from 187 user reviews.

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★ 5★ 4★ 3★ 2★ 1

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