Avis Car Rental

- 316 Greece Ridge Center Dr, Rochester, NY 14626

When you need dependable, high-quality ground transportation in the Greater Rochester area of New York State, the Avis Car Rental location at Greece Ridge Mall offers a convenient neighborhood alternative to the airport counters. Situated in a prime commercial center, this branch provides easy access to those living in the western and northern suburbs of Rochester, or travelers who prefer to pick up their vehicle after settling into their local accommodations. The primary goal of this Avis location is to connect the New York community with a diverse fleet of rental vehicles, ranging from compact, fuel-efficient cars ideal for city errands to large vans for group travel or moving projects.

As a well-established name in the car rental industry, Avis at Greece Ridge Center maintains the company’s focus on providing a broad selection of vehicle types, ensuring that whatever your mission—be it a long-distance drive across New York, a quick weekend trip, or a van for a family excursion—you have options available. The service model emphasizes on-site operations, meaning that the full process, from counter transaction to vehicle pickup, is handled efficiently at this single location. This streamlines the rental experience, a welcome convenience for local users accustomed to the fast-paced nature of travel and business in New York.

It is important for local renters, especially those who rely on a preferred vendor, to be aware of the experiences shared by other customers. While the service is structured for convenience, some reports have indicated intermittent challenges related to vehicle maintenance, cleanliness, and staffing, particularly during peak periods or inclement weather. For instance, customers have noted occasional issues with car preparation, such as bald tires or non-functioning essential features like windshield fluid sprayers during snowstorms. It is therefore highly advisable for all renters to perform a thorough pre-rental inspection, verifying the condition of tires, lights, and fluid levels, especially before undertaking long drives through New York's variable climate.

The Avis Car Rental branch is strategically located within a major commercial hub, the Greece Ridge Mall, making it easily accessible for residents and visitors of Rochester, NY. Its placement within a bustling retail area provides a clear landmark and easy navigation.

The official contact and location details are:

• Address: 316 Greece Ridge Center Dr, Rochester, NY 14626, USA

This location is often noted to be near Entrance 5 of the mall, or situated between major retail anchors, providing excellent visibility and parking availability. For local users, this "neighborhood" location is far more convenient than trekking to the Greater Rochester International Airport (ROC) for a rental. Access to major roads like the I-390 and Route 104 is quick, facilitating travel to downtown Rochester, Lake Ontario destinations, or further out into Western New York.

The branch is designed to accommodate all customers, offering practical accessibility features:

• Wheelchair accessible entrance to the rental office and service area.
• Wheelchair accessible parking lot, ensuring convenient loading and unloading near the facility.

The operation hours typically cater to local business and personal needs:

• Monday - Friday: 8:00 AM to 6:00 PM
• Saturday: 8:00 AM to 2:00 PM
• Sunday: 9:00 AM to 2:00 PM

It is crucial to be mindful of these weekend and evening closing times, as returning a vehicle outside of operating hours means the customer remains responsible for the car's condition until the business re-opens.

As a full-service car rental agency, Avis at the Greece Ridge Mall provides a comprehensive array of vehicles and on-site support services to cater to the diverse needs of the Rochester, NY community.

Key rental and vehicle services typically available at this location include:

• Wide Vehicle Selection: Offering a range of classes, including Economy cars (e.g., Kia Rio), Compact (e.g., Kia Soul), Intermediate/Standard Sedans (e.g., Toyota Corolla, Volkswagen Jetta), and Full-Size cars (e.g., Toyota Camry).
• SUV and Crossover Rentals: Providing various sizes of SUVs, from Intermediate (e.g., Toyota Rav4) to Standard and Premium SUVs (e.g., Ford Edge, Chevrolet Suburban), which are highly recommended for New York winter driving.
• Van Rental Agency Services: Dedicated van rental options, including Minivans (e.g., Chrysler Pacifica) and large Passenger Vans (e.g., Ford Transit 12- or 15-Passenger Van) for moving large groups or cargo.
• Premium and Specialty Vehicles: Access to Luxury Cars (e.g., Genesis G70) and Convertibles for special occasions, as well as Signature Series vehicles.
• Onsite Services: All rental, agreement, and key-exchange processes are handled directly at the Greece Ridge Center Dr location, providing a focused, localized service point.
• One-Way Rentals: The ability to pick up a car in Rochester and return it to another Avis location, often with an applicable drop-off fee, facilitating long-distance travel across New York or to other states.
• Optional Rental Accessories: Availability of add-ons such as GPS navigation units, child safety seats, and the option to add an additional authorized driver.

The Avis Greece Ridge Mall location stands out to local users and visitors due to several distinct features that enhance the rental experience:

• Active Military Discounts: The agency extends special rates or discounts to active members of the military, a valuable benefit for those serving or traveling in the New York region.
• Convenient Mall Location: Situated right at a neighborhood commercial center, it eliminates the need to travel to the airport, making it ideal for non-flight-related rentals and providing access to other amenities while picking up or dropping off a vehicle.
• Flexible Payment Methods: Accepting a variety of payment types, including Credit Cards, Debit Cards, and modern NFC mobile payments, streamlines the counter process for a quick transaction.
• Avis Preferred Program: Regular renters can benefit from the Avis Preferred loyalty program, which often includes privileges like skipping the counter, priority service, and sometimes complimentary vehicle upgrades, improving the efficiency of the rental experience.
• Comprehensive Fleet for NY Weather: The wide availability of SUVs and All-Wheel Drive (AWD) vehicles is a significant highlight, offering the stability and traction necessary for Rochester's heavy snow and unpredictable winter driving conditions.
• Accessibility Focus: The provisions for a wheelchair accessible entrance and parking lot ensure the branch is inclusive and easy to navigate for all customers.
• Pet Policy: Avis generally maintains a pet-friendly policy, allowing customers to bring their furry companions, provided the vehicle is returned clean to avoid potential cleaning fees.

For making a new reservation, confirming existing booking details, or for direct communication with the local branch regarding a current rental or a left-behind item, the following contact information should be used.

• Address: 316 Greece Ridge Center Dr, Rochester, NY 14626, USA
• Phone: (585) 720-5370
• Mobile Phone: +1 585-720-5370

It is important to note that while the local team may be responsive, issues requiring inter-branch coordination, like tracking a personal item (e.g., an EZ-Pass) left in a returned vehicle, may be subject to the efficiency and communication protocols of the specific employees on duty, as some customer feedback indicates challenges with accountability in these scenarios. Customers should be persistent and document all communication.

Choosing the Avis Car Rental location at the Greece Ridge Mall in Rochester, NY, is worthwhile primarily for its unmatched convenience as a non-airport location in the northern part of the city. For residents of Greece, Hilton, or Brockport, or for those staying at a local hotel, this neighborhood branch eliminates the additional time and cost associated with traveling to the Greater Rochester International Airport (ROC). The extended operating hours relative to many other local businesses—including Saturday and Sunday service—are a substantial benefit for weekend planners and busy professionals.

The rental experience is also enhanced by valuable perks such as the Active Military Discount and the ability to leverage the Avis Preferred membership benefits like faster service and potential upgrades. Furthermore, the extensive fleet, including various SUVs and Passenger Vans, is perfectly suited to handle New York State's unique seasonal demands, from summer road trips to Lake Placid to crucial winter travel through the snowbelt. However, to ensure a positive experience, prospective renters should adopt the proactive advice gleaned from shared customer experiences: always inspect the vehicle thoroughly upon pickup, particularly checking tire tread, fluid levels, and overall cleanliness, and carefully document the vehicle's condition, including the odometer and gas tank, before and after rental to protect against any disputes over fees. When due diligence is observed, this Avis location offers a strong, convenient, and feature-rich rental solution in Western New York.

Avis Car Rental

316 Greece Ridge Center Dr, Rochester, NY 14626, USA