Enterprise Rent-A-Car Introduce
When navigating the diverse landscapes of the Garden State—from the bustling avenues of Bergen County to the scenic drives along the Palisades—reliable transportation is essential. For residents and visitors in North Jersey, the Enterprise Rent-A-Car location at 321 Bruce Reynolds Blvd. in Fort Lee stands out as a prime, convenient option for all your car and van rental needs.
Enterprise is globally recognized, but this specific neighborhood branch offers a truly local touch. Notably, this facility identifies itself as a women-owned business, reinforcing a commitment to diverse ownership and personalized service within the Fort Lee community. They are a comprehensive Car Rental Agency and Van Rental Agency, ensuring a vehicle is available for any purpose, from a daily commuter replacement to a large passenger van for a group outing or moving project.
This location consistently focuses on delivering the high standard of customer service that the Enterprise brand is famous for. As attested by customer reviews, the staff often goes the extra mile—a level of attentiveness that makes the difference between a simple transaction and a pleasant rental experience, which is crucial when your plans depend on reliable transport.
The Enterprise Rent-A-Car branch is ideally situated in Fort Lee, New Jersey, providing easy access to major regional arteries and local community hubs.
- Street Address: 321 Bruce Reynolds Blvd., Fort Lee, NJ 07024, USA
- Strategic Position: The branch is located in a highly accessible area of Fort Lee, making it easy for Bergen County residents to reach. Its proximity to the George Washington Bridge means it serves as a critical pick-up point for those traveling into or out of New York City and for local residents needing a vehicle without crossing the bridge.
- Parking: For those driving their personal vehicle to the office, the branch offers on-site parking, simplifying the process of exchanging your personal car for a rental.
- Transit Access: While primarily a drive-up location, its central Fort Lee positioning makes it reasonably accessible via local bus routes that connect through the immediate area.
- The 'We'll Pick You Up' Service: A standout feature for New Jersey users renting from non-airport locations like this one is Enterprise's legendary "We'll Pick You Up" service. By calling the office directly, local customers within a specified distance can often arrange for a representative to drive to their home or office and bring them back to the Fort Lee branch to complete the paperwork and pick up their rental. Note: This complimentary service is subject to normal business hours, availability, and local service boundaries, so always call ahead to confirm.
The Fort Lee Enterprise branch offers a wide variety of services tailored to both local and long-distance travel needs:
- Diverse Vehicle Fleet: They provide an extensive selection of late-model, well-maintained vehicles ranging from:
- Economy and Compact Cars (great for city driving and fuel efficiency)
- Mid-Size and Full-Size Sedans (for comfort on longer North Jersey trips)
- SUVs (including Intermediate and Standard sizes for families and cargo)
- Minivans and Passenger Vans (including 7-, 12-, and 15-passenger options, ideal for groups, events, or large family outings)
- Luxury and Exotic Cars (available through the Enterprise Exotics division, often coordinated through this location)
- Van Rental Agency Services: Specific inventory is dedicated to van rentals, catering to local businesses, community groups, and personal use requiring high passenger or cargo capacity.
- Flexible Payment Options: The location accepts Credit Cards, Debit Cards, and NFC Mobile Payments, offering convenience at the counter.
- After-Hours Drop-off: For renters whose schedule requires an early morning or late-night return, a key drop-off box is available near the entrance, though liability for the vehicle ends only after an employee inspects it the following business day.
- Additional Driver Options: Spouses or domestic partners who meet the rental requirements are authorized drivers at no additional charge. Other authorized drivers may be added for a small daily fee.
This local Enterprise branch provides several key differentiators that appeal directly to the New Jersey clientele:
- Commitment to Women-Owned Business: The branch identifies as women-owned, appealing to customers who prioritize supporting diverse local businesses in New Jersey.
- Active Military Discounts: The location proudly supports the armed forces by offering active military discounts and related benefits, which is a significant highlight for the substantial military community in the New Jersey and tri-state area.
- "We'll Pick You Up" Service: This signature service is a major convenience feature, especially for New Jersey drivers who may be renting due to a car repair or accident and need transport to the rental office.
- Payment Flexibility: Accepting both Credit Cards and Debit Cards for booking, coupled with the modern convenience of NFC mobile payments, makes the transaction process smooth and accessible.
- Enterprise Plus® Loyalty: Customers can join the free Enterprise Plus program to earn points for free rental days with no blackout dates, adding substantial long-term value for frequent renters.
- Customer Service Excellence: Despite one review mentioning an interior cleanliness issue (which the staff member proactively addressed on the exterior), multiple customer testimonials highlight the best customer service and the staff's professionalism, suggesting a strong team culture like the one praised for Matt and Julio.
To book a rental, inquire about specific vehicle availability, or arrange the complimentary pick-up service, New Jersey users should contact the Fort Lee branch directly:
- Address: 321 Bruce Reynolds Blvd., Fort Lee, NJ 07024, USA
- Local Phone: (201) 346-9041
- Mobile Phone (Direct Line): +1 201-346-9041
- Booking: It is always recommended to check real-time availability and rates by booking online or calling ahead, especially for high-demand vehicles like passenger vans or exotic cars.
For New Jersey residents, Enterprise Rent-A-Car in Fort Lee is an excellent choice for three primary reasons: service reliability, community connection, and comprehensive options.
The exceptional customer service, as often praised by local renters, ensures a smooth and personal rental process, minimizing the stress often associated with temporary vehicle needs. This personalized approach is further enhanced by the identification as a women-owned business, offering a local connection that national chains often lack.
Functionally, the branch offers a superior range of options, particularly in the van and SUV categories, which are vital for New Jersey families and businesses. Whether you're hauling supplies for a home renovation, organizing a team trip, or simply replacing a sedan under repair, the wide-ranging fleet guarantees the right fit. Furthermore, tangible benefits like the active military discounts and the convenience of the 'We'll Pick You Up' service provide added value that other local agencies may not offer.
While the customer feedback reminds us that interior cleanliness should always be a priority, the quick, courteous response and consistent overall satisfaction rating for the staff confirm that this location is committed to resolving issues and putting the customer first. Choosing Enterprise in Fort Lee means selecting a locally-focused, professionally-run agency that has the backing of a major national brand.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- On-site parking
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
321 Bruce Reynolds Blvd., Fort Lee, NJ 07024, USA
Enterprise Rent-A-Car Reviews
teamcleanefficientphonepick upinsurancemanagergaswindshield washer fluidemployee
★ 5★ 4★ 3★ 2★ 1Matt was great to work with — super helpful during pickup He even offered and did wash the outside of the vehicle, which I appreciated.That said, the inside of the car was seriously dirty. The interior was grimy, the middle console was sticky, and it looked like the car had just been dropped off last night or early this morning without a proper interior cleaning. I ended up having to take it to a car wash myself before officially taking it on the road.Would love to see more attention to interior cleanliness next time, but shoutout to Matt specifically for his great customer service with me.
September 26 · Francisco CruzThe best rental car with the best customer service.I am been renting car at this Enterprise for many years and always it is a pleasure doing business with Enterprise.Always with a great variety of choices, clean cars and a best customer service.Julio
May 31 · Julio BenThis establishment normally has great customer service and I always rent cars from this place but this my second time renting a vehicle from here and the vehicle reeked like marijuana I said something to the employee he said he didn’t smell it but I’m a person don’t not smoke so I’m going to smell it.. It was a Friday so that was the only vehicle they had so I took it because I really needed the car but on top of the bad smell the brakes was bad and it was tinted up like someone personally car the employee told me I can return it for another car on Monday I couldn’t go another day with that smell get pulled over by police and get accused for driving while impaired and risk my CDL license.. so I went back Saturday and returned the car for a newer one
April 26 · Leslie WhitleyLack of information from employeeYou make reservation, you get there car is not there. Offered me the car at another location. 20 minutes ride. We accepted a different car then we have to wait that they wash the car. They took 30 minutes of our time. We had to return the car at 12 noon. If we return the car at 1 pm, they charge me for 2 days rental. Some sort of scheme ?
October 14 · Oscar TaveraI have been renting here for at least 5 years and quite often. Never an unpleasant experience. Customer service is superb. They really try to help as much as possible. Would recommend 300%. Francesco and Thomas are the type of partners I’d want to hire if I had a business. Keep up the great work!
May 10 · Juan Rosso
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