Enterprise Rent-A-Car Introduce
For residents and visitors in the Northeast Georgia region, the Enterprise Rent-A-Car location at 703 Big A Rd in Toccoa serves as a vital resource for reliable and customer-focused mobility solutions. When local transportation needs arise—whether due to routine vehicle maintenance, a sudden accident, or the need for a larger vehicle for a family trip—this neighborhood branch steps in to keep life moving smoothly. As part of the globally recognized Enterprise network, this Toccoa location is committed to upholding the brand's reputation for quality vehicles and exceptional service.
This branch specializes in providing daily, weekly, and monthly rentals of both cars and passenger vans, tailoring its fleet to meet the diverse demands of the local community. The operation is clearly focused on the customer-first philosophy, which is evident in the highly positive feedback received from local users. One review, in particular, highlights the compassionate and extraordinary level of care provided by the general manager, Xavier, during an emergency situation, noting his "incredible" warmth and hospitality. Another review praises the entire team, specifically mentioning the prompt and helpful service in locating a lost item, solidifying the Toccoa branch's standing as a trusted partner in the community.
The Toccoa Enterprise is positioned not merely as a transaction point, but as a local service provider that goes "the extra mile" to ensure renters’ experiences are positive, especially during stressful times like post-accident replacement rentals. The availability of vans, alongside a varied car fleet, ensures that both personal and light commercial needs in Stephens County and the surrounding areas are well-catered for.
The Enterprise Rent-A-Car branch is conveniently situated on one of Toccoa's main arteries, Big A Road, making it a highly accessible location for residents across the local area and for those traveling through Northeast Georgia.
Location and Accessibility:
- Address: 703 Big A Rd, Toccoa, GA 30577, USA.
- Local Convenience: The location on Big A Road places it near local businesses, retail centers, and residential areas, making it easy to reach whether you are dropping off your personal vehicle for service or arriving via local means of transport.
- Community Focus: Unlike airport locations which cater primarily to air travelers, this neighborhood branch is specifically designed to serve the ongoing transportation needs of Toccoa and neighboring towns.
- Pickup Service: As a neighborhood branch, Enterprise is well-known for its policy of "We'll Pick You Up." While availability can vary, this service is a tremendous convenience for Georgia residents whose vehicles are in the repair shop, as confirmed by a customer review that states, "Enterprise picked us up." This service helps solve the major logistical challenge of getting to the rental office after losing access to your own vehicle.
The Toccoa location offers a comprehensive set of rental and customer services designed to address a wide variety of personal and business travel requirements. Their service portfolio extends beyond standard car rental to include specialized offerings.
Services Offered:
- Wide Fleet Selection:
- Car Rental: A diverse range of vehicles including economy, compact, midsize, full-size, and premium cars for standard travel and fuel efficiency.
- Van Rental Agency: Offering minivans (typically 7-passenger) and potentially large passenger vans (12- or 15-passenger) for group travel, family vacations, or organizational events, directly addressing the local need for large-capacity vehicles.
- SUVs and Trucks: Availability of Standard and Full-size SUVs for extra luggage or off-road capability, and often light-duty pickup trucks for utility and hauling.
- Replacement Rentals: Specializing in coordinating rentals for customers whose vehicles are being repaired following an accident, working directly with insurance companies and body shops in the Toccoa area.
- Customer Pickup Service: Offering to pick up customers from their home or repair facility for a scheduled rental, a crucial benefit that sets neighborhood branches apart.
- Payment Flexibility: Accepting Debit Cards as a valid form of payment, subject to specific rental qualifications, which provides essential financial flexibility for many local renters in Georgia.
- After-Hours Drop-Off: Typically provides an option for securely dropping off keys and vehicles outside of standard business hours, allowing customers to meet their schedules.
Several key features make the Enterprise Rent-A-Car in Toccoa a stand-out choice for local residents and visitors to the area. These highlights underscore the branch’s commitment to community connection and service quality.
Features / Highlights:
- Exceptional Local Customer Service: As evidenced by customer reviews, the staff, including General Manager Xavier, is noted for demonstrating outstanding hospitality, kindness, and attentiveness, particularly in helping customers navigate difficult situations. This personalized service is a significant local draw.
- Active Military Discounts: The branch honors active military discounts, reflecting Enterprise's nationwide commitment to supporting service members. These special rates or discounts are available for leisure travel, providing a valuable benefit to the military community in Northeast Georgia.
- Quality and Cleanliness: Vehicles are part of a rigorously maintained and regularly cycled fleet, ensuring all rentals are clean, reliable, and equipped for safe travel, a necessary confidence booster whether driving to Atlanta or into the Appalachian foothills.
- Commitment to Customer Belongings: The willingness of the staff to go to great lengths to locate a child's lost lunch box of toys demonstrates a level of care and integrity that exceeds typical industry standards, further building trust within the Toccoa community.
- Debit Card Acceptance: The acceptance of debit cards for rental transactions provides accessibility to customers who may not have a major credit card, broadening the ability of local Georgians to secure necessary transportation.
The Toccoa branch maintains regular business hours during the week and is often open for limited hours on Saturday, but is typically closed on Sunday. It is always recommended to call ahead to confirm current hours of operation or to arrange a pickup.
Contact Information:
- Address: 703 Big A Rd, Toccoa, GA 30577, USA
- Phone: (706) 391-5920 (This is the most direct local number.)
- Mobile Phone: +1 706-391-5920
- Business Hours (Typical - always confirm directly): Monday to Friday, 8:00 AM – 5:00 PM; Saturday, 9:00 AM – 1:00 PM; Sunday, Closed.
For residents of Toccoa and the surrounding Northeast Georgia towns, choosing Enterprise Rent-A-Car at 703 Big A Rd is a decision to prioritize local, compassionate service backed by global resources. When you are forced into an emergency rental situation—such as a vehicle breakdown or accident—the emotional support and logistical help provided by staff like General Manager Xavier, as attested to in customer testimonials, are invaluable. It is this combination of reliability and humanity that truly makes them stand out.
You are choosing a service that not only offers a broad, clean fleet of vehicles but also understands the importance of small-town customer care. The active military discounts show a deep respect for those who serve, while the acceptance of debit cards demonstrates an understanding of the financial realities for many local Georgia families. In Toccoa, Enterprise Rent-A-Car proves to be more than just a place to get a car; it is a dedicated transportation partner focused on solving your mobility challenge with competence and kindness.
Enterprise Rent-A-Car Details
Highlights
- Active military discounts
Payments
- Debit cards
Enterprise Rent-A-Car Photos






Enterprise Rent-A-Car Location
Enterprise Rent-A-Car Reviews
We got rear ended and had to put our car in the shop. Enterprise picked us up. The van was clean and did everything we needed it to do. Two weeks after we turned the van back in, my son told me that he had hidden a lunch box of toys in the van. We went to the storefront today and Mr. Xavier was on duty. He was able to locate the lunch box, and all the toys were still in it. We are so happy with not only the car, but also the service. If we need another rental in the future, we will definitely use the Enterprise in Toccoa. Thank you for taking care of us.
September 25 · Andy Haygood (Agent)Had a wonderful experience today getting a rental secured after a horrible emergency caused the need. The staff at this site namely the general manager Xavier was incredible and truly one of the kindest people I've ever encountered. Might not have made it through the day without the hospitality and warmth shown and displayed. Some of the best customer service I've ever experienced.
June 21 · T AThe guy who works there is very kind. The company sent me there promising they had a vehicle reserved there for me when my current rental started having transmission issues. The guy was nice and apologetic because the company never sent him anything and they didn't have any available.
June 10 · Lacy MooreAfter Cleveland location helped a lot and was amazing with customer service, we thought we would try the toccoa location and they made of a joke of my and my boyfriends relationship and was very rude about it. I would never go there and work with them if they just think it’s a joke 10/10 don’t recommen. I just feel the attitudes towards us could have been a lot nicer as we were nice but the laughing at our relationship. I have never had someone do that. Horrible location. I think the guy up from names was Chaz but the younger blonde guy and the girl with tattoos laughed and she even bent over laughing about our relationship. Worst experience ever.
October 06 · Emily DeerXavier is the absolute best! The most helpful, friendly customer service ever. Because of him, I will definitely be back.
September 02 · Brea Burney
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