Enterprise Rent-A-Car Introduce
For residents and visitors in the heart of the Silicon Valley, reliable transportation is non-negotiable. Enterprise Rent-A-Car at 1485 Kerley Dr in San Jose, CA, stands out as a premier local destination for high-quality vehicle and van rentals. This neighborhood branch embodies the brand's commitment to exceptional customer service and efficiency, making it the perfect choice whether your own car is in the shop, you're planning a weekend road trip through scenic California, or you require a spacious vehicle for a group event.
Known nationally for specializing in "home city" rentals—serving customers who need a replacement car due to an accident or repair—this San Jose location prioritizes a streamlined, personalized experience that moves you beyond the transactional nature of renting. Customers frequently praise the staff's friendly, coordinated approach, often highlighting the detailed attention given to explaining rental options and ensuring vehicles are thoroughly cleaned and sanitized prior to handover. This focus on individual care is a cornerstone of the Enterprise reputation and a key reason why many Californians choose them time and again.
A significant point of pride for this specific branch is its designation as a women-owned business, reflecting a dedication to diversity and leadership in the local San Jose economy. Furthermore, the agency is committed to supporting those who serve, proudly offering active military discounts, making it a thoughtful choice for service members and their families in the community.
The available fleet is extensive, ranging from fuel-efficient economy and compact cars—ideal for navigating San Jose’s urban landscape and saving on California gas prices—to midsize and full-size sedans. Crucially, as both a car and van rental agency, this location provides a superb selection of larger vehicles, including spacious minivans and various passenger and cargo van options, which are perfect for Bay Area families, small businesses, or groups traveling to local attractions or corporate events. This comprehensive fleet ensures that almost any transportation need, from a solo business trip to a multi-passenger excursion, can be accommodated efficiently.
In an area as busy as the Bay Area, where time is precious, the Kerley Drive branch's commitment to speedy, stress-free pickup and drop-off is a major advantage. The goal is to get you on the road quickly in a clean, well-maintained vehicle, making your rental experience as hassle-free as possible from start to finish.
The Enterprise Rent-A-Car location at 1485 Kerley Dr is strategically situated in a convenient neighborhood area of San Jose, offering excellent accessibility away from the congestion of airport terminals. This location provides a great alternative for South Bay residents needing to rent a vehicle without traveling far from home or work.
Key location features and accessibility points include:
- Neighborhood Convenience: Situated in a commercial area of San Jose, it is easy to reach from surrounding communities in the Silicon Valley region.
- On-Site Parking: Customers benefit from readily available on-site parking, simplifying the process of leaving your personal vehicle while you pick up your rental.
- Wheelchair Accessibility: The facility is designed to be fully inclusive, featuring a wheelchair accessible entrance, designated wheelchair accessible parking, and wheelchair accessible seating inside the office, ensuring a comfortable experience for all customers.
- Operating Hours: The branch operates on a schedule optimized for local customers, generally open from Monday to Friday from 8:00 AM to 6:00 PM and with Saturday hours, though it is closed on Sundays. It is important to note that after-hours drop-off service is typically not available at this specific neighborhood branch.
The Enterprise Rent-A-Car on Kerley Drive in San Jose offers a wide variety of services designed to address all short-term and medium-term mobility needs for California travelers and residents.
- Extensive Car Rental Fleet: Availability of standard vehicles including economy, compact, mid-size, full-size cars, SUVs, and luxury cars.
- Specialized Van Rental Options: As a recognized van rental agency, they offer minivans, as well as 12-passenger and 15-passenger vans, catering to group travel, family vacations, and business transport needs.
- Flexible Payment Options: The branch accepts a variety of payment methods for maximum convenience, including major credit cards, debit cards (subject to certain restrictions), and NFC mobile payments.
- Vehicle Replacement Services: Specialization in rentals for customers whose personal vehicles are undergoing repair or are involved in an insurance claim.
- Optional Protection and Coverages: Customers can elect for coverage options such as Damage Waiver (DW) and Supplemental Liability Protection (SLP) for peace of mind.
- Refueling Options: Multiple fuel purchase plans are available, allowing customers to pre-pay for a tank of fuel or have the agency refuel the vehicle upon return (charges apply).
- Corporate and Military Programs: Customized rental programs for corporate accounts and discounts for active military members are proudly offered.
Several key features make the Enterprise Rent-A-Car location on Kerley Dr in San Jose a preferred choice for local customers in California.
- Identifies as Women-Owned: Supports diversity in the local business community and provides a strong, community-focused leadership presence.
- Exceptional Customer Service: Highly praised in customer reviews for having friendly, helpful, and coordinated staff who provide clear explanations and work efficiently.
- Active Military Discounts: A valuable and appreciated feature offering savings for active members of the U.S. military community.
- High Vehicle Cleanliness Standards: The location is noted for its attention to detail, including thorough cleaning, vacuuming, and sanitizing of the rental car interiors before pickup.
- Diverse and Well-Maintained Fleet: Customers can reliably find a clean, modern vehicle for any purpose, from a small sedan to a large passenger van.
- Comprehensive Accessibility: Full compliance with accessibility requirements, including wheelchair accessible entrance, parking, and seating, ensures a welcoming environment for all.
- Debit Card Acceptance: Offering the flexibility to rent using a debit card, accommodating customers who may not have a credit card for rental purposes (though specific requirements apply).
The local team at Enterprise Rent-A-Car is ready to assist you with your booking, questions about vehicle availability, or any specific rental requirements you may have for your travel plans in and around San Jose, California.
- Address: 1485 Kerley Dr, San Jose, CA 95112, USA
- Phone: (408) 437-1001
- Mobile Phone (for direct contact/international dialing): +1 408-437-1001
Choosing Enterprise Rent-A-Car on Kerley Drive in San Jose is an excellent decision for anyone in the California region seeking a reliable, customer-focused, and efficient rental experience. This location is particularly worth choosing due to its combined strengths in customer service and specialized vehicle offerings, especially if you require a van.
First and foremost, the consistent positive customer feedback regarding the friendly, efficient staff and the cleanliness of the vehicles indicates that you can expect a high standard of quality and professionalism. The peace of mind that comes with knowing your rental car has been thoroughly sanitized and prepared is invaluable.
Secondly, the ability to rent a variety of passenger and cargo vans makes this location an essential resource for Silicon Valley businesses, large families, and organizations. When a standard SUV simply won't suffice, this branch provides the capacity and versatility needed for larger groups or hauls.
Finally, the combination of community-focused features—such as identifying as a women-owned business, offering active military discounts, and providing comprehensive wheelchair accessibility—signals an inclusive and supportive approach to business. For local Californians looking to support businesses that prioritize their community and customers, the Enterprise Rent-A-Car on Kerley Dr is a clear and dependable choice for your next rental. Booking early and directly with the branch ensures you secure the best rate and the specific vehicle class you need for your California journey.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible seating
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- On-site parking
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
1485 Kerley Dr, San Jose, CA 95112, USA
Enterprise Rent-A-Car Reviews
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★ 5★ 4★ 3★ 2★ 1Enterprise location on Kearny in San Jose! The customer service was excellent — they walked me through all my rental options, clearly explained the upgrade choices, and even told me exactly what vehicle I’d get. A friendly auto detailer named Gabriel greeted me with a smile and had just finished thoroughly cleaning, vacuuming, and sanitizing the interior. The whole team worked efficiently and seemed really coordinated — everyone stayed active and helpful the entire time. Highly recommend this location!
July 29 · Blossom McCoyI had a great experience with Enterprise! The booking process was smooth and straightforward, and the staff was incredibly friendly and helpful throughout. The vehicle was clean, well-maintained, and ready on time. I especially appreciated how quickly the pickup and drop-off processes were handled — it saved me a lot of time. Overall, it was a stress-free and efficient rental experience, and I’ll definitely be choosing Enterprise again for future travel needs.
July 01 · Rohit DantkaleI had to get a rental for a insurance claim and this was the closest location to my home. The staff are all nice and greet customers with a smile. Kayla, the branch manager assisted me with my rental. She is so sweet and pleasant to talk to, but more importantly, super knowledgeable and helpful in answering any/all my questions. I had a great experience renting from this location and would recommend them for their top notch customer service - especially Kayla.
July 19 · Shannon Vazirigreat place to rent your next ride employees are very helpful and friendly
October 09 · Bobby PryorWe knew in advance that we had to take our Rivian in to the service center in San Jose about a month before we brought it in. We let them know that we needed a full size SUV as we are a family of 5. When we brought our vehicle to the service center and were dropped off at Enterprise in San Jose, there was a full size SUV on the lot, a Ford Expedition but they told us it was for someone else and they gave us a Mitsubishi Outlander. I indicated that this would be too small of a vehicle but that fell on deaf ears and they gave us some BS excuse that minivans were on recall, so large SUVs were in high demand. We are a family of five and we were traveling up to San Francisco so we had our luggage with us. In order to use the third row, the middle bench seat had to be moved forward which made it a necessity for the front seats to go forward. I was sitting in the front passenger seat and my legs were literally in the dash, which could have been a serious issue if we werein a crash. We called the 800 number and they said that they could get us a car at San Francisco Airport and to drive there and they would make an exchange as they had plenty of full size suvs. We made a detour of about 45 minutes to make our way over to the airport and upon our arrival we found the Enterprise desk and the guy there told me that they would not exchange a full size SUV for us and that they would only exchange for another midsize suv. That made no sense to me but figured that arguing was futile we ended up continuing on our trip to San Francisco. Once we were in San francisco, we stopped by an Enterprise in the Fisherman's Wharf area and asked for some help there. They were unable to help us out with anything. In the meantime we had called the 800 number and asked for help and we were told that the message would be escalated and be sent to a manager or escalations department and we will be getting a call back. We called in about three separate times and never received one call back. We ultimately drove back to San Luis Obispo in the Outlander and we were able to swap it out for another mid-size vehicle at the San Luis Obispo Airport which was the largest vehicle they had. It was a Hyundai or Kia Telluride. We had almost the exact same experience last time we brought our Rivian in as well. That time was a little more exciting because the vehicle that we received from Enterprise which I believe was a Toyota Highlander, had warped front brake rotors and it became a safety issue as under braking, the car would shake considerably. We had then tried to exchange it multiple times up in the Bay Area without any luck. We called the 800 number multiple times and they were not very helpful at all and they ultimately told us to take the vehicle to a mechanic so they could do repair work on it. We don't have time to deal with that and repair your vehicles. The experience with Enterprise car rental is so bad that my wife is considering getting rid of our Rivian and going to back to another luxury auto maker like we have owned in the past from BMW, Porsche, Mercedes, and Land Rover as they will typically have loaner vehicles of the same make available and not have to send us to a rental car company. We are extremely dissatisfied with Enterprise and we would never voluntarily use them in the future.
August 22 · David Arrona
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