Avis Car Rental

- 871 E Palatine Rd, Prospect Heights, IL 60070

For residents and visitors in the northern suburbs of Chicago, **Avis Car Rental** in Prospect Heights stands as a reliable, full-service neighborhood location dedicated to providing quality vehicles and professional customer service. Operating as both a premier **Car rental agency** and a dedicated **Van rental agency**, this branch at 871 E Palatine Rd is perfectly situated to serve the communities of Prospect Heights, Wheeling, and the wider North Shore area. Whether you require a temporary replacement vehicle, a comfortable sedan for a business trip, or a large passenger van for a group outing across Illinois, this Avis location maintains a diverse and well-maintained fleet to meet diverse mobility needs.

This Prospect Heights Avis is known for its commitment to fleet quality, regularly stocking newer model vehicles that enhance the overall driving experience. For example, customers have highlighted receiving premium, low-mileage vehicles like a clean and perfectly driving 2023 Ford Mustang Mach E Premium, showcasing the availability of modern, high-quality cars, including electric vehicles. This dedication to a superior fleet aims to make every trip, whether it's a short jaunt to Lake Michigan or a longer drive downstate, as comfortable and enjoyable as possible.

The customer service experience at this neighborhood branch often receives high praise. When staff members—such as the "great" and "top-notch" Jaultiana mentioned in a recent review—deliver excellent service, the entire rental process is described as "reliable and stress-free." They take pride in their work and focus on customer satisfaction, ensuring a professional and positive transaction from start to finish. However, as with any high-volume service provider, potential issues can arise, particularly concerning policy communications, such as confusion over late return charges, which customers should clarify and confirm at the time of rental to ensure a smooth experience.

Location and Accessibility

The Avis Car Rental branch is conveniently located at **871 E Palatine Rd, Prospect Heights, IL 60070, USA**. Its strategic position places it inside the Wheel-Inn Body & Motor Works, about half a block west of Milwaukee Avenue (Route 21). This intersection marks the border between Wheeling and Prospect Heights, making it accessible to a large geographic area in the northern Chicago suburbs. Furthermore, the location is situated directly south of the Chicago Executive Airport (Palwaukee Airport), offering a straightforward option for local air travelers without the typical complications of a major international airport rental counter.

The easy-to-find spot on Palatine Road is ideal for local users who need a non-airport rental solution. The location is focused on accessibility and convenience for all customers:

• **Wheelchair accessible entrance:** The facility is designed to accommodate everyone, ensuring ease of access to the rental counter.
• **Wheelchair accessible parking lot:** Designated parking spaces are available near the entrance to facilitate convenient access for customers with mobility requirements.

Operating hours typically run from morning to late afternoon on weekdays, with shorter hours on Saturday and Sunday. Customers are encouraged to call the location directly to verify current operating times, especially when planning a late return or pick-up.

Services Offered

As a key Avis provider in the Chicagoland area, this Prospect Heights branch offers a comprehensive suite of rental solutions tailored for the Illinois market:

• **Extensive Car Fleet:** Offering vehicles in every major category, from fuel-efficient economy and compact cars to full-size sedans (e.g., Toyota Camry or similar) suitable for family and business use.
• **Specialty Vehicle Rentals:** Providing a selection of premium vehicles, including luxury cars, convertibles, and desirable electric vehicles (EVs) like the Ford Mustang Mach E Premium, catering to renters seeking a higher-end driving experience.
• **SUV and Minivan Rentals:** A diverse range of sport utility vehicles (SUVs) and Minivans (7-passenger like the Chrysler Pacifica or similar), perfect for weekend getaways, road trips, or hauling luggage for a larger group.
• **Van Rental Agency Services:** Specializing in larger passenger van rentals, including 12-passenger and 15-passenger vans (like the Chevrolet Express or Ford Transit or similar), to meet the high demand for group transportation.
• **Long-Term and Corporate Rentals:** Offering flexible terms for rentals lasting several weeks or months, ideal for businesses or individuals with extended transportation needs.
• **Avis Preferred Service:** Facilitating the Avis loyalty program benefits, allowing members to skip the counter and proceed directly to their vehicle.
• **Complimentary Local Pick-up:** The branch offers a free pick-up service for customers in the immediate area; this must be arranged directly by calling the local office number.
• **Roadside Assistance and Protection Products:** Offering various coverage and assistance options, including Loss Damage Waiver (LDW) and Extended Roadside Assistance, for peace of mind while driving across Illinois.

Features / Highlights

The Avis Car Rental Prospect Heights location provides specific features that make it stand out as a valuable resource for local Illinois drivers:

• **High-Quality, Modern Fleet:** Noted for offering late-model, clean, and well-maintained vehicles, including premium options like the 2023 Ford Mustang Mach E, which caters to the growing demand for electric vehicle rentals.
• **Exceptional Individual Customer Service:** The branch is highlighted for the "professionalism and customer service" of its staff, who strive to provide a positive and efficient rental process.
• **Convenient Neighborhood Location:** Situated in a high-traffic, easily accessible area on E Palatine Rd, providing an excellent alternative to the busier airport rental counters at O'Hare or Midway.
• **Flexible Payment Options:** Accepting both major **Credit cards** and **Debit cards** for payment, providing flexibility for all local customers. (Note: Debit card usage for the required security hold may have specific company policies which customers should confirm.)
• **After-Hours Returns:** Offering options for returning vehicles outside of standard business hours, providing essential flexibility for travelers with early morning or late-night itineraries.

Contact Information

For making reservations, arranging a local pick-up, or general inquiries, customers in the Chicagoland area can reach the Prospect Heights Avis Car Rental branch using the information below:

Address: **871 E Palatine Rd, Prospect Heights, IL 60070, USA**

Phone: **(847) 499-9001**

Mobile Phone: **+1 847-499-9001**

The local phone number is the best point of contact for personalized assistance, especially when coordinating the free local pick-up service or seeking clarification on terms such as late return policies, which should be understood and confirmed with the representative before finalizing the rental agreement.

What is Worth Choosing

The Avis Car Rental location in Prospect Heights is an excellent choice for Illinois users seeking a high-quality vehicle and a smooth, local rental experience.

• **For Quality-Conscious Renters:** If vehicle quality is paramount—as demonstrated by the availability of new, clean, and perfectly maintained cars, including high-demand models like the Ford Mustang Mach E—this location delivers on that promise, offering a superior driving experience than many competitors.
• **For North Suburb Residents:** Its convenient neighborhood location near Wheeling and the Chicago Executive Airport makes it the logical, low-stress choice for locals needing a rental for insurance purposes, weekend trips, or supplementary business travel, bypassing the traffic and complexity of larger airport rental hubs.
• **For Group and Family Travel:** As a key provider of **Van rental agency** services in the area, the guaranteed access to minivans and 12- or 15-passenger vans is invaluable for organizational and family travel needs, ensuring everyone and everything fits comfortably for the journey ahead.

While customers should always be vigilant about rental terms and confirm any verbal agreements regarding fees to prevent misunderstandings on return, the overall commitment to an excellent fleet and personalized service—as highlighted by numerous positive reviews—makes this Prospect Heights Avis branch a highly recommended and reliable partner for all your car and van rental requirements in the Illinois region.

Avis Car Rental

871 E Palatine Rd, Prospect Heights, IL 60070, USA