Enterprise Rent-A-Car Introduce
Introduction / Overview: Your Local Car and Van Rental Partner in Fredericksburg
For residents and visitors in the Virginia region seeking reliable transportation solutions, the Enterprise Rent-A-Car branch in Fredericksburg stands as a prominent local provider. Located conveniently off the main thoroughfares, this branch specializes in offering a wide selection of vehicles, catering to everyday local needs, business travel, and family road trips throughout Virginia and beyond. Whether you require a compact sedan for quick errands, a spacious SUV for a weekend getaway to the Blue Ridge Mountains, or a van for a group outing, Enterprise is a familiar name you can turn to for your rental needs.
As a key community business in Fredericksburg, this specific Enterprise Rent-A-Car location at 4601 Lassen Ln identifies as a women-owned establishment, reflecting a commitment to diversity and local entrepreneurship within the Virginia business landscape. They are equipped to handle various customer requirements, from short-term personal rentals to longer-term vehicle needs for those whose cars are in the shop. Their dedication to service and accessibility helps keep Virginia residents moving, ensuring you have the right vehicle when you need it most. However, prospective renters should always exercise due diligence, inspecting their rental vehicle thoroughly before departure and fully understanding all rental and emergency support policies, especially when planning long-distance travel, to ensure a safe and smooth experience on Virginia's highways and across the country.
Location and Accessibility for Virginia Users
The Enterprise Rent-A-Car branch is strategically situated in Fredericksburg, VA, making it a highly accessible location for those in the greater Fredericksburg area, Stafford, Spotsylvania, and surrounding parts of Northern Virginia. The exact address is 4601 Lassen Ln, Fredericksburg, VA 22408, USA. This placement near major routes facilitates quick pick-up and drop-off, a critical factor for busy commuters and travelers. Being part of the Fredericksburg community means this branch is easily reachable by local residents and those arriving from I-95 or other regional Virginia highways.
Accessibility is a key priority at this location, ensuring that services are available to all members of the Virginia community. The facility is equipped with a wheelchair accessible entrance and designated wheelchair accessible parking lot. This commitment helps ensure that customers with mobility challenges can manage their rental process with greater ease and comfort. Customers are encouraged to contact the branch ahead of time to confirm the specific vehicle availability that meets their accessibility requirements and to arrange any necessary accommodations.
Services Offered
This Fredericksburg Enterprise Rent-A-Car location serves the local Virginia market by offering a comprehensive range of rental services. The core types of services provided are:
- Car Rental Agency: A broad fleet of passenger vehicles, including economy, compact, mid-size, full-size cars, SUVs (standard, full-size, premium), and luxury vehicles, suitable for daily commuting, weekend trips, or extended vacations across Virginia and the East Coast.
- Van Rental Agency: Specializing in larger vehicle rentals, including minivans and full-size passenger vans (up to 15 passengers) perfect for family gatherings, team transport, or group excursions to Virginia's numerous historical sites or natural parks. Cargo vans are also available for moving or business logistics.
- Short-Term Rentals: Solutions for a few hours, a day, or a weekend.
- Extended/Long-Term Rentals: Vehicles for customers needing transportation for weeks or months, often associated with vehicle repairs or temporary work assignments in the area.
- Roadside Assistance: Provided through a dedicated national service (renters should always verify terms and conditions for coverage and procedures, especially regarding immediate on-road issues).
- Flexible Payment Options: Acceptance of major Credit Cards, Debit Cards (subject to specific rental policies and requirements), and NFC Mobile Payments for convenient transactions.
Features / Highlights
Several distinct features set this Fredericksburg branch apart for local users in Virginia:
- Women-Owned Business: Proudly identifying as a women-owned business, this location contributes to the local economy and represents diverse leadership in the Virginia business community.
- Active Military Discounts: Acknowledging the significant military presence in the Virginia region, this location specifically offers active military discounts, providing valuable savings for service members and their families.
- Wheelchair Accessibility: The facility includes a wheelchair accessible entrance and a dedicated wheelchair accessible parking lot, ensuring a more inclusive experience for all customers.
- Wide Vehicle Selection: Offering a diverse fleet from economy cars to minivans and SUVs, ensuring customers can find a vehicle that fits their specific travel or hauling needs.
- After-Hours Drop-Off: The location offers an after-hours service where keys and rental jackets can be placed in a return drop box, providing flexibility for customers returning vehicles outside of standard business hours (customers remain responsible for the vehicle until checked in the next business day).
Contact Information
For bookings, inquiries, or to discuss specific rental needs, Virginia customers can reach the Fredericksburg location using the following information:
Address: 4601 Lassen Ln, Fredericksburg, VA 22408, USA
Phone: (540) 891-2200
Mobile Phone: +1 540-891-2200
What is Worth Choosing This Local Enterprise Branch
Choosing the Enterprise Rent-A-Car location in Fredericksburg, VA, is worth considering for several key reasons that benefit the local Virginia user. Firstly, the convenience of a local, neighborhood branch is a major advantage, making vehicle pick-up and drop-off easy without the hassle of airport travel. They are a local provider invested in the community.
Secondly, the stated identification as a women-owned business is a factor for customers who wish to support diverse local enterprises. Coupled with the practical benefit of active military discounts, this branch shows an understanding and appreciation for the demographics and values of the greater Virginia and Fredericksburg area.
Furthermore, the demonstrated commitment to accessibility with a wheelchair accessible entrance and parking lot ensures that all members of the community can access their services, a feature that distinguishes it as an inclusive service provider.
Finally, the potential for exceptional customer service, as highlighted in some user feedback, where staff went above and beyond—even assisting with the transfer of heavy items like car seats—suggests a strong focus on personalized customer care. For Virginia families and individuals, receiving friendly, hands-on help during a potentially stressful time, such as after an accident or during car repair, can be invaluable.
However, users must balance these positive aspects with the highly negative feedback regarding emergency roadside service and vehicle maintenance issues. The serious reported incident involving a family being stranded and having to pay out-of-pocket for vital repairs underscores the absolute necessity for every renter to: 1) thoroughly inspect their rental vehicle (including tire condition) before leaving the lot; 2) understand the full scope of their personal insurance and the Damage Waiver options; and 3) clarify the exact procedures and limitations of the rental company’s roadside assistance before any long journey. This due diligence is crucial for a safe and trouble-free trip.
Ultimately, while this local Enterprise branch offers significant community-focused benefits, its value lies in providing a flexible fleet and essential services right where Virginia residents need them, provided renters take proactive steps to secure their personal safety and understand the terms of their agreement fully.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
4601 Lassen Ln, Fredericksburg, VA 22408, USA
Enterprise Rent-A-Car Reviews
pick upmanageremployeeparkingdealershipgentlemancheck inwindshieldinsurance companyfull size
★ 5★ 4★ 3★ 2★ 1**Danger long but worth the read could save your life Enterprise left my family & I stranded on a major highway we even had to pay out of pocket for a tow and two new tires for the rental car **If I could give 0 starts I would. We rented a car from this location this past weekend to go on A 9hr road trip, a hour and half away on the road warning signs started to pop up on the display but wouldn’t say what the issue was. We also noticed an issue with the door but bc we were already on the road and it was closed we decided to continue the trip we will just tell them upon returning the car.On our way back home one of the tires blew out and we were stuck on I-85 I called the location advising what happened and pleading for help they said they couldn’t do anything I have to speak with roadside and transferred me. Roadside picked up and asks was I safe ? I explained the tire blew and we are stuck on the side of the highway. He says there’s nothing we can do call 911 and hung up. I called 911 advised what was going on and called Enterprise back. They proceed to do the same process I explained what happened again they say there’s nothing we can do after being hung up on three times by both roadside and Enterprise I called and asked for a manager. Now by this time Vdot pulled up to try and shield us from traffic and a state trooper came .I asked for a manager at enterprise finally got one and explained he said he couldn’t do anything bc roadside would need to speak directly to me so they can verify me I advised instead of transferring me can’t he stay on the line I verify and he assist bc when I asked for a manager at roadside I was told my manger has the same system as me and will tell you the same thing and was hung up on. After that he finally called in three way I tried multiple times to give enterprise our location and details to help them fine us as requested and was told they can’t locate me I even asked if Enterprise had trackers on the car and they said no.The state trooper got on the phone told him how serious this was and they told him they would send a tow truck in an “1hr one person can get in the truck and get it towed to the nearest place while the other three(myself ,my 15 year old daughter & 5 year old son) can wait on the side of the highway for that person (my husband) to come back” the Trooper said absolutely not . They need to make better arrangements to have another car come so we can all come they said fine. We waited the hour and called back bc no one came and was told the company the reached out to doesn’t do this area so it was cxl and they told Enterprise to call us and let us know so they can do a new work order.After going back and forth with Enterprise the trooper said he reached out to dispatch the found a tow company who was able to take us to a tire shop to get it repaired. They were able to find us no problem and it took 15 min to get to the shop and have both tires replaced. When we were at the shop they said their was no way they should have let us take the car off the lot it was really bad with the wear .And because Enterprise and roadside assistance didn’t send the help we had to pay out of pocket over $500 for the tow tires and fees. We were an 1:30 min from home and ended up being stuck on the side of the road for over 5hours during rush hour traffic and night approaching.We have video recording the whole problem and of ALL the calls and poor service we received and witness saying they put our lives at danger . Not one person tried to assist or take accountability. It was a struggle to get our family home safely. I’m still waiting on management to contact me. I even went to the location twice to get this matter resolved . The whole process could have been handled so much better . They even had a shuttle service available to them and never thought to use this to get their customers safe and then work everything else out later. I will be sharing ALL OF IT EVERYWHERE AS A WARNING TO OTHERS. If you can use Toro or a different service.
March 18 · The Talley'sI cannot say enough good things about this enterprise. I needed a rental while my car was getting repaired and my insurance sent me to this enterprise. They were nothing but helpful and accommodating to me and my whole family. I’m a mom with two young kiddos and they helped me move stuff from one car to another and we’re just so nice the entire experience. I seriously can’t recommend them enough and will send everyone I can their way. The manager helped me get my car seats out of my car and into the rental because I couldn’t undo the clips and was just such a big help. In a day and age where you really can’t get service like that any more, I am very grateful to them.
September 17 · Logan DavisMy Wife, son and I absolutely love the team at the Lessen Road Enterprise Rental Car in Fredericksburg! The team is so welcoming and helpful! They enthusiastically address our needs no matter the weather or how busy it gets, and they are as knowledgeable as they welcoming and friendly (they are extremely both!). Arthur and his his team, including Courtney are top notch, and I definitely recommend them to anyone with rental needs.
September 24 · Adrian LindseyThankful for the easy and timely matter to help me get a van that suites my family! Employees are so personable and friendly and didn’t complain when I asked for certain details that I wanted in my van. Especially Emily and Nia that helped me.
October 07 · Blessed Mama 8I'm so blessed God guiding me on looking into Enterprise, I wasn't aware that they sold cars. James was the person who helped me and I'm blessed he did he is super kind and attentive he heard all my concerns and wants. James was able to get me a car with a low down payment in my budget and just what I asked he gave me a couple of options to choose from and I found my car thank you so much! Will be coming back and I already sent someone your way! Thank you again for helping me 😁
July 15 · Maria Echevarria
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