Enterprise Rent-A-Car Introduce
For residents and visitors in Decatur and the wider Metro Atlanta region, the Enterprise Rent-A-Car branch on Lawrenceville Highway stands as a dedicated local provider of personal and commercial vehicle rentals. Situated conveniently in DeKalb County, this location offers a broad range of options, ensuring that customers can find the right vehicle for nearly any travel need—from a compact car for navigating city traffic to a spacious van for group outings or light hauling. Enterprise is globally recognized for its commitment to customer service and maintaining a high-quality, diverse fleet.
What makes this particular branch noteworthy is its self-identification as a women-owned business. By supporting this location, Georgia customers are choosing a major national brand while also supporting local entrepreneurship and diversity in business ownership. This combination of a globally recognized infrastructure and local, dedicated management often translates to a focused and positive rental experience, a quality that is frequently highlighted by customer feedback.
The team at the Decatur location is committed to assisting every renter, from those dealing with unexpected vehicle issues (like an emergency replacement after an accident) to those planning leisure travel or group excursions. They strive to have the reserved vehicle ready and to process the rental and return as efficiently as possible, ensuring minimal disruption to the customer's busy schedule in the Atlanta area.
Convenient access is key for any local business serving the Atlanta metropolitan area, and this Enterprise branch is strategically located to serve a large segment of the community.
- Address: 2113 Lawrenceville Hwy, Decatur, GA 30033, USA. The location is easily found along a major thoroughfare, simplifying pick-up and drop-off logistics for customers traveling from Decatur, Tucker, Clarkston, and Stone Mountain.
- Accessibility: The facility is designed to accommodate all customers, featuring a Wheelchair accessible entrance and a Wheelchair accessible parking lot. This ensures that the rental process is accessible and comfortable for everyone.
While the location provides a key drop box for after-hours returns (as per some national policies), customers should always confirm the local policy for after-hours service with the branch directly to ensure their responsibility for the vehicle ends smoothly and according to the agreement, especially regarding vehicle inspection the next business day.
As a full-service rental agency, the Decatur branch provides comprehensive options for both personal and commercial renters in Georgia.
- Car Rental Agency Services: The core offering includes a wide selection of vehicles, typically categorized as economy, compact, mid-size, standard, and full-size cars, as well as SUVs and luxury models, catering to all personal travel budgets and needs.
- Van Rental Agency Services: This location specializes in offering larger vehicles, including passenger vans (such as 12- and 15-passenger models) and potentially cargo vans, which are ideal for large families, group tours, church outings, business transportation, or moving small items within the state.
- Flexible Payment Options: Customers can use Credit cards, Debit cards, and NFC mobile payments for transactions. It is important to note that specific requirements for deposits may apply when securing a rental with a debit card versus a credit card, which customers should clarify at the time of booking.
- Official and Leisure Government/Military Discounts: The branch honors special rates for active-duty military members, veterans, retired employees, and federal government personnel for both official business and leisure travel, a benefit that provides considerable value to those who serve.
- Optional Protections: Renters have the option to purchase a Damage Waiver (DW) or Extended Protection (EP) at the counter, allowing them to tailor their coverage based on their existing insurance policies and peace of mind.
The Decatur Enterprise branch offers several distinctive features that enhance the local customer experience.
- Identifies as Women-Owned: This notable distinction highlights the business's commitment to diverse leadership within the local community, appealing to customers who prefer to support women-led enterprises.
- Active Military Discounts: Enterprise is proud to offer special discounted rates to those in the armed forces community for both their official and personal (leisure) travel needs, providing a tangible thank you for their service.
- Strong Customer Focus: Feedback frequently mentions the staff's professionalism, friendliness, and willingness to assist customers in emergency situations, even right up to closing time, which speaks to a high level of dedication and customer care. This commitment helps ensure that customers are not left stranded, even during unexpected travel emergencies.
- Vehicle Readiness and Cleanliness: The location prioritizes having reserved vehicles ready for prompt pick-up and emphasizes the cleanliness and maintenance of its fleet, contributing to a comfortable and reliable driving experience across Georgia.
For bookings, inquiries, or to confirm rental policies, customers in the Decatur and surrounding Atlanta areas can use the following information:
- Address: 2113 Lawrenceville Hwy, Decatur, GA 30033, USA
- Phone (Local): (404) 325-8834
- Mobile Phone: +1 404-325-8834
- Business Type: Car rental agency, Van rental agency
For anyone in the Georgia region, choosing this Enterprise Rent-A-Car location is a decision rooted in reliability, convenience, and community support. The primary reasons for selecting this branch include the consistent availability of a wide range of vehicles, including specialized vans, and the assurance of a professional, customer-focused staff.
The strong positive customer feedback highlights quick check-in, smooth after-hours return processing, and a staff willing to go the extra mile during customer emergencies—qualities that are invaluable when travel plans go awry. Furthermore, the commitment to providing active military discounts and operating as a women-owned business adds layers of value that extend beyond just the rental car itself. While it is always prudent for customers to double-check their reservation details, especially concerning rates, taxes, and deposit return timelines, the reported service excellence at this specific Decatur location makes it a highly recommended choice for your next car or van rental need in the Metro Atlanta area.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Photos






Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
2113 Lawrenceville Hwy, Decatur, GA 30033, USA
Enterprise Rent-A-Car Reviews
managerpick upcallnumberdeskpayteaminsurancedrivingcredit card
★ 5★ 4★ 3★ 2★ 1I had a wonderful experience from start to finish. They had the vehicle I reserved ready to go when I arrived. The young lady at the front desk checked me in very quickly and had me on my way. The staff was always available to answer any questions I had. The return process after hours was smooth. They called me the next day as a courtesy to let me know everything went well with the vehicle and they were processing my security deposit back to me. I will definitely be a return renter at this location.
May 07 · MacKenzy MelvinExcellent service I even walked in right at 6pm, which is when they close & the branch manager helped me in my emergency needs. I almost started crying I was so happy since my prior rental elsewhere could not get me into my prepaid car rental at Hertz. I highly recommend you get your next rental here, you won't be disappointed!
July 23 · Diane Petro-DeLeonhad a fantastic experience at Enterprise Rent-A-Car thanks to Sy and Ky! Both were incredibly helpful, professional, and made the entire process smooth and stress-free. They took the time to answer all my questions and made sure I was completely comfortable with the rental. Their customer service was top-notch, and I really appreciated their friendly and efficient approach. Highly recommend working with Sy and Ky – they truly went above and beyond!
June 26 · Amsaya AleneThe woman behind the desk had a major attitude on 8/9 when I visited right before close. I had a reservation and she informed me their were no cars available. She never apologized for it and basically said it was my fault because I didn't provide a phone number for her to call (when I clearly did when I reserved the car thru the corporate phone number). I was frustrated that was for certain but she clearly didn't care about me or providing any customer service at that moment. Just offer an apology and at least some sort of empathy after I drove 20 minutes to get their in the first place. Then she sarcastically told me to have a new day with that attitude in her voice that made the situation much worse. I was walking out the door just let me leave in peace without trying to give me an attitude on the way out the door. I will never go to this site again despite renting on several other occasions. I deserve to be treated better than that at Enterprise. That women needs to learn how to handle complaints in a more constructive way.
August 09 · William DarlingEasy appointment and pick up. clear instructions, very clean car, professionnel staff, very happy i could leave loaner at body shop ti avoid extra trip
October 18 · Heather Bloom
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