Enterprise Rent-A-Car Introduce
For residents across North Jersey and the city of Paterson, reliable transportation is often essential, whether for a quick replacement vehicle while yours is in the shop, a weekend getaway to the Jersey Shore, or handling a large moving project. The local Enterprise Rent-A-Car branch, conveniently located at 875 Market Street, aims to be your dependable choice for all car and van rental needs. This location specializes in what the industry calls "home city" rentals, which means they are perfectly geared toward serving the local community with temporary transportation solutions.
When seeking a rental in the Garden State, New Jersey users prioritize a few key factors: a clean, well-maintained vehicle, a hassle-free process, and responsive customer service. This Paterson branch has received high praise from local patrons for its exemplary service, setting a benchmark for what a local rental experience should be. The goal is to provide a seamless transition into a rental vehicle, ensuring you can get back on the road with minimal disruption to your busy New Jersey life.
Customer feedback frequently highlights the exceptional nature of the service provided here. One six-star-worthy review commended the “amazing service,” noting that a manager personally drove the car right to them, and emphasizing the "extremely clean/brand new" condition of the vehicle. Crucially, the process was described as "100% hassle free." While the vast majority of rentals go smoothly, occasional comments, such as one requesting that vehicles be returned with full gasoline tanks, offer constructive suggestions that underscore a general focus on efficiency and convenience for the next renter. Overall, the consistent theme is that the staff goes the extra mile to ensure vehicle quality and a customer-first experience.
The Enterprise Rent-A-Car branch is situated at 875 Market St, Paterson, NJ 07513, USA. This Market Street address places the location centrally within Paterson, making it a highly accessible option for residents throughout Passaic County and neighboring municipalities like Clifton, Woodland Park, and Totowa. Its strategic position makes it easy for local users to reach via major local roads.
As a neighborhood branch, it's particularly convenient for those needing a vehicle but not wanting the commute or potential crowds of an airport location. For those living or working nearby, the accessibility means less time spent traveling to pick up a car and more time focused on their day. It is always wise to call the branch ahead of time to confirm the most direct route and any specific pick-up procedures, especially if utilizing the highly valued customer pick-up service offered by Enterprise.
As a full-service car rental agency, the Paterson Enterprise location offers a variety of solutions to cover a wide spectrum of New Jersey transportation needs, from quick in-town trips to long-distance journeys.
- Diverse Vehicle Fleet: The inventory typically includes a wide range of rental vehicles such as economy and compact cars (great for fuel efficiency), midsize and full-size sedans, and a selection of SUVs (for families and cargo space). Luxury cars, specialty vehicles, and AWD/4x4 options may also be available depending on the season and inventory.
- Van Rental Options: For larger groups or moving projects, the branch offers minivans and full-size passenger vans (including 7, 12, and 15-passenger models), as well as cargo vans, providing essential utility for residents and businesses in the area.
- Complimentary Local Pick-Up Service: A signature Enterprise service where staff will pick up the renter at their home or office, a major convenience for customers needing a replacement vehicle. This must be arranged by calling the branch directly.
- Flexible Payment and Deposit Policies: The location accepts all major credit cards. It also accepts debit cards for rentals under specific conditions, including matching the driver's license address to the current home address and often requiring additional documentation like a recent utility bill or paystub. Deposits vary based on payment type (credit card, debit card, or money order).
- Insurance and Protection Options: Optional products are available, such as Damage Waiver (DW), which waives or reduces the renter's financial responsibility for damage to the rental vehicle, and Supplemental Liability Protection (SLP), which provides excess liability coverage.
- Rental for Younger Drivers: Renters between the ages of 21 and 24 are permitted to rent economy through full-size cars, cargo and minivans, and intermediate SUVs, though an underage surcharge may apply (typically $25 per day).
The distinct features of the Paterson Enterprise branch contribute significantly to its popularity and reputation among New Jersey consumers.
- Highly Attentive Customer Service: The staff is celebrated in customer reviews for being proactive, polite, and professional. The willingness of the manager to personally ensure a smooth experience, as mentioned in a review, speaks volumes about the commitment to customer satisfaction.
- Guaranteed Vehicle Cleanliness and Quality: Customers consistently report receiving "extremely clean/brand new" vehicles, which is a major confidence booster when starting any trip or using a vehicle replacement.
- “Hassle-Free” Rental Process: The streamlined procedures, aimed at getting customers in and out efficiently, ensure minimal time is spent on paperwork and more time is spent on the road.
- Local "Home City" Expertise: The branch's focus on serving local New Jersey renters means staff are better equipped to handle typical non-airport rental scenarios, such as insurance replacements and local group transportation needs.
- Support for Younger Renters: By having a clear policy for drivers aged 21 to 24, the location accommodates a vital demographic of New Jersey drivers who may be excluded by stricter policies elsewhere.
To ensure a smooth reservation process, especially for arranging a complimentary pick-up, here is the essential contact information for the Enterprise Rent-A-Car Paterson location:
Address: 875 Market St, Paterson, NJ 07513, USA
Phone: (973) 279-2627
Mobile Phone: +1 973-279-2627
The local phone number should be used for all immediate inquiries regarding vehicle availability, pick-up service scheduling, and specific documentation requirements for the rental process.
For residents of New Jersey, particularly those in the Paterson area, choosing this Enterprise location is a choice for peace of mind. The most compelling reason to select the 875 Market Street branch is the proven quality of its customer service, which consistently translates into a superior rental experience. Customers do not just get a car; they receive a level of personalized attention that ensures the vehicle is clean, the transaction is swift, and the overall interaction is positive. This commitment to the customer helps to mitigate the stress often associated with needing a rental car, whether due to an emergency or for planned travel.
Furthermore, the agency’s ability to offer both cars and large-capacity vans, combined with flexible payment options that include debit cards under reasonable conditions, makes it highly practical for a diverse local clientele. From the busy professional needing a comfortable sedan for a commute to the family requiring a 15-passenger van for a weekend outing, the comprehensive fleet ensures every need is covered. While an occasional logistical note, such as the need for full gas tanks, suggests minor room for operational refinement, the enthusiastic positive feedback—like the six-star rating—far outweighs any small concerns and points directly to a truly customer-centric operation that Paterson residents can trust.
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
875 Market St, Paterson, NJ 07513, USA
Enterprise Rent-A-Car Reviews
I would give six stars if I could, never had such amazing service for rental car like the service I got from the enterprise in Paterson New Jersey. A manager drove me my car right to me, the vehicle was extremely clean/brand new and the ENTIRE process was 100% hassle free. I will use this place next time. I need a vehicle since I work the next town over.Thank you!Leon Colao
May 30 · L CGreat, but the vehicles need to be filled with gasoline and not partial gas left over from the previous renter. Maybe they should consider installing a gas filling pump at their various sites or require the previous renters to bring back the vehicle full of gas.
October 11 · Juan Torreshad a fantastic experience with Enterprise! The manager, Justin, was incredibly helpful and provided exceptional customer service. He went above and beyond to ensure my needs were met, making the process smooth and stress-free. Highly recommend!
September 05 · Nezar MatalqahThe Paterson, NJ location was a very pleasant experience from start to finish. The guys at the front desk were on point. Thumbs up!!!
October 08 · Pete LombardiI had a truly great experience at the Enterprise in Paterson. The team, especially Havi and Omar, was incredibly kind, helpful, and professional from start to finish. I came in feeling overwhelmed after my first car accident, and they made the entire process so easy and stress-free. They even gave me the chance to rent a Jeep, which I never would have thought to try, and I ended up loving it. I’m so grateful for their support and top-notch service. I have been referring everyone I know to this team. Thank you again for everything.
June 02 · HDR
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