Enterprise Rent-A-Car Introduce
Introduction / Overview
For residents and visitors navigating the greater Phoenix metropolitan area, securing reliable, clean, and appropriately sized transportation is paramount. Enterprise Rent-A-Car, particularly its conveniently located Scottsdale branch at 1815 N Scottsdale Rd, is a highly regarded choice that blends the resources of a global leader with dedicated local service. This location prides itself on offering not just an excellent selection of vehicle rentals, but also a customer experience championed by a "lovely crew of customer representatives" who are committed to making the process quick and easy.
The agency’s commitment to service is highlighted by the positive feedback from customers, including first-time U.S. drivers, who appreciate the helpfulness and ease of the rental process. Beyond standard car rentals, this Enterprise branch also operates as a Van Rental Agency, providing a crucial service for families, groups, or businesses needing extra capacity. Furthermore, this specific Enterprise location is noted as identifying as women-owned, contributing to the diversity and strength of the local Arizona business community. With a focus on quality, the cars are consistently described as "nice and clean," ensuring a pleasant start to any road trip or local journey throughout the Valley and beyond.
Location and Accessibility
The Enterprise Rent-A-Car office is strategically positioned at 1815 N Scottsdale Rd, Scottsdale, AZ 85257, USA. This address places it in a prime, easily accessible location near the intersection of McDowell and Scottsdale Roads, serving the key areas of South Scottsdale, Old Town Scottsdale, and even residents in North Tempe and East Phoenix.
Its proximity to major attractions and business centers, such as the Desert Botanical Gardens and various Old Town Scottsdale highlights, makes it an excellent pick-up point for both local residents requiring temporary transport and travelers starting their Arizona adventures. The location is also well-situated for day trips, offering straightforward routes to popular destinations like Flagstaff and Sedona.
Accessibility is a core feature of this branch, ensuring a welcoming environment for all customers:
- Wheelchair Accessible Entrance: The facility is designed with ease of entry for all mobility levels.
- Wheelchair Accessible Parking Lot: Dedicated, accessible parking spots are provided for convenience.
- On-Site Parking: Ample, dedicated on-site parking is available for customers arriving to pick up or drop off their rentals, making logistics simple.
- Onsite Services: The primary service is delivered directly at this office location, offering an efficient, face-to-face service model.
Services Offered
As a premier transportation solutions provider, this Enterprise branch offers a comprehensive suite of rental services tailored to meet diverse Arizona travel needs.
- Car Rental Agency Services: Providing a wide selection of vehicles ranging from fuel-efficient compact cars, comfortable intermediate sedans (the most popular rental class), to spacious full-size SUVs, ensuring the perfect fit for urban travel or longer road trips.
- Van Rental Agency Services: Specializing in van rentals, including minivans and full-size passenger vans, to accommodate large families, sports teams, or commercial groups traveling together, a necessity for many Arizona group excursions.
- Diverse Fleet Selection: Offering vehicles across multiple classes such as Economy, Mid-size, Standard, Full-size, various SUVs, and often specialty vehicles like convertibles and luxury cars, though availability varies.
- Guaranteed Vehicle Quality: All rental cars are promised to be "nice and clean," reflecting a high standard of fleet maintenance and presentation.
- Flexible Payment Solutions: The location accepts multiple modern payment options, including major Credit Cards, Debit Cards, and the rapid convenience of NFC Mobile Payments (such as Apple Pay or Google Pay).
- Personalized Vehicle Selection Assistance: Staff are trained to help customers, including those unfamiliar with driving in the USA, select the appropriate vehicle with the necessary amenities for their specific road conditions and travel plans.
Features / Highlights
This specific Enterprise location distinguishes itself through key business practices and customer-focused features that enhance its value proposition to the Arizona community.
- Identifies as Women-Owned: This designation highlights the branch’s commitment to diversity in business leadership within the Scottsdale area.
- Active Military Discounts: The branch supports those who serve by offering active military discounts, typically a percentage off the base rate for leisure travel, in recognition of their service.
- Globally Recognized Brand Trust: As part of the world-leading Enterprise brand, customers benefit from reliable roadside assistance, professional national standards, and a vast network of support, which is reassuring for road trips across Arizona.
- Customer Service Excellence: Independent reviews consistently praise the "fantastic service" and the helpful, attentive nature of the crew members, such as Ryan, ensuring a stress-free and pleasant experience.
- Comprehensive Accessibility: Full commitment to accessibility with wheelchair-friendly entrances and parking, ensuring convenient service for all customers.
- Location Convenience: Being situated on North Scottsdale Road makes the branch accessible from many parts of the Valley and close to major local and regional destinations.
Contact Information
For all rental inquiries, vehicle reservations, and information regarding discounts or service options, please use the following contact details for the Enterprise Rent-A-Car Scottsdale McDowell & Scottsdale Rd branch:
Address: 1815 N Scottsdale Rd, Scottsdale, AZ 85257, USA
Phone: (480) 945-9000
Mobile Phone: +1 480-945-9000
What is Worth Choosing
Choosing the Enterprise Rent-A-Car location at 1815 N Scottsdale Rd is highly recommended for those in Arizona seeking a reliable, full-service rental experience backed by a commitment to quality and community values. What makes this location truly worth choosing is the powerful combination of a large, well-maintained fleet—perfect for any trip from a business commute to a Grand Canyon road trip—with a customer service ethos that is genuinely personal and supportive.
The benefits extend beyond just the vehicle: active military members receive discounts, which is a significant value-add; the business identifies as women-owned, offering customers a chance to support a diverse local enterprise; and accessibility is guaranteed. Furthermore, the availability of van rentals makes it a one-stop-shop for larger groups or families needing seven or more seats. The testimonials speak volumes, noting the quick, easy, and completely satisfying experience, all while providing a vehicle that is "spotless" and "good price." For an effortless and high-quality rental in Scottsdale, supported by a fantastic team like Ryan's, Enterprise provides the dependable transportation solution you need to fully enjoy everything Arizona has to offer.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- On-site parking
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
1815 N Scottsdale Rd, Scottsdale, AZ 85257, USA
Enterprise Rent-A-Car Reviews
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★ 5★ 4★ 3★ 2★ 1Excellent selection of car rentals. Enterprise Rent-A-Car in Scottsdale has a lovely crew of customer representatives. They helped me select a nice vehicle for the road with all the amenities I needed.
September 20 · Scott FrancoFantastic service, especially Ryan was so helpful, myself and my dad travelled from Ireland first time driving in the USA, we rented a car from enterprise for a week and have no complaints! It was a quick And easy process, car was nice and clean , good price too.Thanks again Ryan for all your help
September 20 · Naomi GraefI was in need of a rental car for the Memorial Day weekend, as I was driving to CA to visit family. Rented from this Enterprise location as my usual local location was going to be closed on Monday 5/26 in observance of the holiday weekend, and this location was the few local branches that offered after-hours returns other than the airport.Booked via the Enterprise app and the reservation process was seamless as usual. Upon arriving at branch on the morning of Saturday 5/24, the location was noticeably busy. Took approximately one hour from the time of check-in to the time I was placed in a vehicle. When expressing my concern for the delay, the agent that was preparing my vehicle was apologetic and nicely provided me with a complimentary upgrade to an SUV from my original car class of a Standard sedan. The vehicle drove well and no major issues during the rental period.When returning the vehicle to the branch on Monday, the lot was extremely full to the point that other customers were parking their returned vehicles in front of the other parked vehicles on the lot. Thankfully, I was able to find a parking spot against the back wall and drop the keys off in the drop box.I also had to call the branch a couple of times a few days after my rental period ended to remind them to release my security deposit back to my credit card. I presume they were likely backlogged from drop offs from the holiday weekend and catching up.This experience could have been 5 stars if the check-in process was smoother and not extremely delayed as mentioned above. The staff and branch manager were helpful and professional however, so that should be recognized. Overall, a satisfactory experience from this location and I would rent from here again if I needed to.
May 29 · Anthony De La CruzOne of the best customer service experiences I’ve ever had! The Assistant Manager, Samia, was truly remarkable, on the day I picked up my car, she was working at the pace of four or five people, yet remained unfailingly polite and attentive to every customer. She put a smile on everyone’s face, whether they had an issue or not.I was assisted by Ryan, who was extremely helpful in explaining everything and making sure I left with a car I was completely satisfied with.Congratulations to Enterprise on having such an outstanding team at this location! This office truly deserves recognition by the corporate office.
August 15 · Kamil Elias KaloushI reserved a luxury vehicle at end June then after driving it home, I noticed a tire was very low so I called back and explained the situation so within half an hour, they had a another luxury car waiting for me. I was able to switch it out with ease. They didn’t make any excuses or try to give me another vehicle in a different class. This location has outstanding customer service, the employees really go above and beyond. Every business should be ran like this. The professionalism and the friendliness of the employees at this location is unbeatable.
July 02 · David Michael
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