Enterprise Rent-A-Car

- 1316 Main Ave, Clifton, NJ 07011

For residents and visitors in the Northern New Jersey area, finding a reliable car rental agency with exceptional customer service is crucial for managing daily life, navigating vehicle repairs, or planning weekend trips outside the immediate Clifton and Passaic County region. Enterprise Rent-A-Car at 1316 Main Avenue in Clifton, NJ, stands out as a locally recognized branch that consistently receives high praise for its attentive and customer-focused approach. This location is more than just a typical rental counter; it is noted for its personalized effort to meet specific customer needs, which is a significant factor for New Jersey users dealing with diverse, fast-paced transportation requirements.

The local team at this Enterprise branch has garnered attention through specific instances of going above and beyond. One customer shared a glowing account of staff members Mathew and Teddy, who orchestrated the transfer of an 8-person van from a different location to accommodate a religious retreat after the local inventory was exhausted. This level of coordination, clear communication, and genuine kindness highlights a commitment to customer satisfaction that makes the rental process smooth and stress-free, a particularly valued trait in the often-busy context of New Jersey travel.

Another reviewer praised the cleanliness of the facility and the super-friendly, knowledgeable staff, specifically mentioning Shawn and Carson. This dedication to service includes practical assistance, such as offering to pick up a customer from a local body shop to bring them to the rental office. Such complimentary, local-area services can save New Jersey drivers time and money on ride-share or taxi fees, distinguishing this branch as a true neighborhood partner rather than just a transaction point. The focus on customer education—explaining different car choices and features—further ensures that local users drive away in a vehicle that perfectly matches their needs for navigating the Garden State’s highways and local streets. This combination of an extensive fleet and personalized, high-touch service makes the Clifton Enterprise location a noteworthy choice for car and van rentals.

Location and Accessibility

The Enterprise Rent-A-Car branch is ideally situated on Main Avenue in Clifton, NJ, a major thoroughfare that connects easily to surrounding towns and key infrastructure. This spot is highly accessible for residents of Clifton, Passaic, Paterson, and those traveling off nearby major New Jersey routes like Route 3, Route 46, and the Garden State Parkway.

The exact location is:1316 Main Ave, Clifton, NJ 07011, USA

Recognizing the diverse needs of the New Jersey community, the facility provides important logistical and accessibility features:

• On-site parking: Convenient, dedicated parking available for customers, simplifying the drop-off of their personal vehicle before renting.
• Wheelchair accessible entrance: Ensuring easy access for all customers, regardless of mobility.
• Wheelchair accessible parking lot: Designated parking spaces to accommodate individuals with disabilities.

Services Offered

As a comprehensive car and van rental agency, the Clifton Enterprise branch provides a full spectrum of rental solutions designed to cater to both personal and business needs throughout the New Jersey region.

Core services and vehicle types include:

• Full Range of Car Classes: Offering everything from economical small cars like Compact and Economy models for local commutes, to Intermediate, Full-Size Sedans, and Specialty cars for personal comfort or business travel.
• SUV and Crossover Rentals: A variety of Sport Utility Vehicles (SUVs), including Intermediate and Large SUV models, suitable for New Jersey families and those needing extra luggage capacity for trips to the shore or mountains.
• Van Rental Agency Services: Providing Minivans (e.g., Dodge Grand Caravan) for family travel and larger Passenger Vans (12- and 15-seaters) for group travel, organizational retreats, or large family outings. Cargo vans are also often available for moving needs.
• Complimentary Local Pick-up Service: A signature Enterprise service where staff will pick up customers from their home, business, or body shop (within a reasonable distance) and bring them to the branch to complete the rental agreement.
• One-Way Rentals: Allowing customers to rent a car in Clifton and drop it off at a different Enterprise location, a convenient option for inter-state travel or moving.
• After-Hours Drop-off: For customer convenience, a secure drop-box is typically available for returning the vehicle outside of scheduled business hours, though customers remain responsible for the vehicle until staff inspection.

Features / Highlights

The Enterprise Rent-A-Car location in Clifton offers several distinguishing features and policies that enhance the rental experience for its local New Jersey clientele.

Key highlights include:

• Identifies as Women-Owned: As stated in their business profile, this branch identifies as women-owned, demonstrating a commitment to supporting diverse local business leadership within the community.
• Active Military Discounts: Enterprise is proud to support the military community by offering special discounted rates for active-duty members, retired employees, and veterans for both official and leisure travel. This typically includes a 5% discount off base rates for Government Leisure Travel.
• Flexible Payment Methods: The location accepts a variety of payment options, including major Credit cards, Debit cards, and NFC mobile payments for a seamless transaction experience. Note that specific vehicle class and security deposit rules may apply when using a debit card.
• Local Customer Service Excellence: The branch is repeatedly praised in customer reviews for having a super-friendly, knowledgeable, and genuinely accommodating staff, making the rental process personable and efficient.
• Cross-Border Travel Permitted: Enterprise generally allows travel into Canada with rental vehicles, although certain vehicle classes (like Exotic and Luxury SUVs) may be restricted, providing New Jersey travelers with options for trips to the north.

Contact Information

For making reservations, arranging the complimentary local pick-up service, or inquiring about specific vehicle availability, please use the contact details provided below. Regular business hours are typically Monday to Friday 7:30 AM to 6:00 PM and Saturday 9:00 AM to 1:00 PM, though it is always best to confirm with the branch directly.

Address: 1316 Main Ave, Clifton, NJ 07011, USA

Phone: (973) 772-2424

Mobile Phone: +1 973-772-2424

What is worth choosing

The Enterprise Rent-A-Car branch at 1316 Main Ave in Clifton, NJ, is worth choosing primarily for its distinguished commitment to customer service and its comprehensive suite of services tailored to local needs. Unlike many corporate branches where service can feel impersonal, this location’s staff, including team members like Mathew, Teddy, Shawn, and Carson, have created a reputation for being exceptionally accommodating, often leveraging the resources of the entire Enterprise network to fulfill specific requests, such as the crucial van rental for a retreat. This proactive approach ensures a stress-free experience, a major benefit for New Jersey residents who often operate on tight schedules.

The complimentary pick-up service from nearby locations like body shops saves customers the time and expense of arranging separate transportation, making the transition to a rental car seamless, particularly during an insurance claim or vehicle repair. Furthermore, the combination of payment flexibility—accepting debit cards and NFC mobile payments—and valuable discounts for active military members and veterans broadens its appeal to a wide segment of the local population. When a New Jersey user needs dependability, convenience, a wide variety of quality vehicles, and staff who treat the transaction as a personal service, this highly-rated, locally-focused Enterprise branch on Main Avenue proves to be an excellent choice.

Enterprise Rent-A-Car

1316 Main Ave, Clifton, NJ 07011, USA