Enterprise Rent-A-Car Introduce
For individuals and families across the Lake County area of Illinois, having access to a reliable, full-service car rental agency close to home is a major convenience. The **Enterprise Rent-A-Car** branch located on US-45 in Lake Villa offers just that, combining the resources of a trusted national brand with a dedicated, neighborhood focus. This location serves as an essential resource for those needing a replacement vehicle while theirs is in the shop, local businesses requiring extra capacity, or residents embarking on a weekend getaway from the bustling Chicagoland region.
Enterprise Rent-A-Car is nationally recognized for its extensive neighborhood network, and the Lake Villa branch upholds this commitment by providing a wide array of vehicle classes and flexible rental terms. Notably, this particular location distinguishes itself by officially identifying as a **women-owned business**, a proud feature that speaks to its local leadership and dedication within the Illinois business community. This focus on local, accessible service—rather than just airport volume—makes it a preferred choice for many residents in Lake Villa and the surrounding towns like Gurnee, Antioch, and Grayslake.
Location and Accessibility in Lake Villa, Illinois
The Enterprise Rent-A-Car office is conveniently situated at **34740 US-45 Bldg D, Lake Villa, IL 60046, USA**. This strategic positioning along US Route 45—a major traffic corridor—ensures easy access for drivers traveling throughout Lake County and its connection points to the greater Chicagoland area and Wisconsin.
As part of Enterprise’s commitment to comprehensive service, this Lake Villa location provides crucial accessibility features that benefit a wider segment of the Illinois population. The facility includes a **Wheelchair accessible entrance** and a **Wheelchair accessible parking lot**, ensuring that all customers, regardless of mobility requirements, can manage their vehicle pickup and drop-off process with greater ease and dignity. The operating hours for this branch are generally:
- Monday to Friday: 8:00 AM – 6:00 PM
- Saturday: 9:00 AM – 12:00 PM
- Sunday: Closed
These hours are typical for a neighborhood branch, offering long weekday hours but limited Saturday service, allowing local users ample opportunity to conduct business. For returns outside of these times, an after-hours key drop-box is usually available, though customers remain responsible for the vehicle until it is checked in by staff on the next business day.
Services Offered
The Lake Villa Enterprise branch provides the comprehensive selection of services expected from a leading rental agency, with an important focus on large capacity and insurance replacement needs, common in local suburban markets.
The core vehicle and service offerings include:
- **Diverse Car Fleet:** Availability of popular rental classes, including economical compact cars, full-size sedans for comfort on longer Illinois drives, and various sizes of SUVs (often the most popular category in the area, suitable for families and cargo).
- **Van Rental Agency Service:** Dedicated options for larger groups or significant hauling needs, including passenger vans (such as 12- and 15-passenger vans, subject to specific corporate requirements) and commercial cargo vans or pickup trucks.
- **Insurance and Dealer Replacement:** A key service for the local community, working directly with local body shops and insurance providers to get customers back on the road quickly after an accident.
- **Flexible Payment Options:** The agency accepts a variety of payment types, including major **Credit cards**, **Debit cards** (subject to specific security requirements, such as a spouse or domestic partner being the only permitted additional driver), and **NFC mobile payments**.
- **After-Hours Drop-off:** The provision of a secure key drop-box for customers needing to return their vehicle outside of regular business hours.
Features and Highlights
Enterprise Rent-A-Car’s Lake Villa location offers several features that elevate the customer experience, particularly for local residents and service members in Illinois.
Key highlights that distinguish this branch include:
- **Women-Owned Identification:** The agency’s status as a women-owned business is a point of distinction, often reflecting a commitment to diversity and a unique business perspective in the industry.
- **Active Military Discounts:** Enterprise is committed to supporting those who serve, offering **Active military discounts** on rental rates. This is a substantial benefit for current federal employees and active-duty members, retired personnel, and veterans traveling for leisure or official government business, often including a 5% discount off base rates and sometimes a waiver of the underage driver fee for USAA members.
- **Exceptional Accessibility:** The provision of wheelchair accessible features directly supports customers with mobility challenges, making the entire rental process smoother and more inclusive.
- **Known for Customer Service:** While one past customer noted some inconsistency, another review highlights the friendly staff, complimentary offers, and willingness of the store manager to resolve issues, indicating a dedicated, people-first approach, which is a hallmark of the Enterprise brand philosophy.
Contact Information
For immediate needs, reservations, or to inquire about a specific vehicle type such as a cargo van or SUV in the Lake County area, the local contact details for the Lake Villa branch are:
- Address: 34740 US-45 Bldg D, Lake Villa, IL 60046, USA
- Phone: (847) 223-2005
- Mobile Phone: +1 847-223-2005
What is Worth Choosing
The Enterprise Rent-A-Car location in Lake Villa is an outstanding choice for Illinois users, especially those in the Lake County region, due to its **unmatched combination of national reach and specialized local features**. It is particularly worth choosing if:
- **You are an Active Military Member or Veteran:** The availability of military and government discounts and specialized rates provides clear cost savings.
- **You require Van or Large-Capacity Vehicles:** The agency’s dual classification as a Car and Van rental agency ensures a wide selection of vehicles for group travel or moving/hauling projects.
- **Accessibility is a Priority:** The wheelchair accessible entrance and parking lot offer an important level of convenience and accommodation.
- **You Need Insurance Replacement:** Enterprise’s strong reputation and infrastructure for working with local repair facilities make it a go-to choice for seamless, short-term replacement rentals.
While one customer noted past issues with vehicle availability—a common industry challenge—the positive feedback highlights the staff’s dedication, with instances of managers and drivers going the extra mile to provide complimentary offers and courteous service. To ensure the best experience, Lake County residents are advised to book their desired vehicle, especially specialty vans, well in advance, and confirm their reservation details the day prior to pickup.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Photos








Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
34740 US-45 Bldg D, Lake Villa, IL 60046, USA
Enterprise Rent-A-Car Reviews
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★ 5★ 4★ 3★ 2★ 1Consistently unreliable! Reserved a truck and was called late the afternoon before and told they didn’t have the vehicle but would try to locate one. There were trucks available at neighboring locations but I had to go out of my way to get what I had reserved the following morning. Not the first time but it will be my last. Also, inconsistent managers at this location. Look elsewhere!
October 14 · S DGreat place, I will give 5 stars but answering the phone on their end has been a hassle. I live only few minutes away so not the biggest issue personally. They helped bring me all my paperwork in order, got me a car asap, stayed in my budget etc. Jose the store manager even assisted me with complimentary offers due to the issues I had. The driver who drove me back to my destination after dropping off the car was well mannered and cool guy. I would recommend
May 02 · Oliver SanchezRude front desk girl. Last min canceled my van tried to screw me over with small car for 6 adults. Dishonest and disrespectful. Manager hiding in his cubicle great job….Just got a car from another location of Enterprise, you can at least try to be nice to people it makes a big difference in everyone’s experience . Have planned vacation for months and you almost ruined it with your poor customer service and unprofessional personnel .
July 09 · Vince TopchievI wasn’t going to write a review for this location, but we got a call from I’m guessing the manager or someone higher up asking us why we left a poor review. I was writing a review for the location we originally set our rental up from, but they called the morning of to let us know that our car wasn’t available. The guy who called us claims that this location went above and beyond just because the car we were looking for happened to be available. However, the woman who helped us at this location was really nice. The guy who called us was claiming above and beyond service just because they had a car available. Do better enterprise. This location didn’t even honor our original price either.
May 21 · Katie RichmondWe rented a car for a family roadtrip and it smelled like weed and when we tried to call to see if we could get a new one we had to call back 7 times in order for us to get to someone because they just kept putting us on hold for a long period of time. Then when we finally got through to someone they sounded like they did not care and then they said we could get a new car and told them we would be there in 20 minutes to pick it up and they said they would be there but when we got there before the 20 minutes they went on break. When they finally got back they give us a car that they just used for lunch break. And when i had to call to extend my rental i had to keep calling because they would just keep putting me on hold and i called as soon as they opened. I would not recommend going here
May 12 · vanessa hicks
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