Enterprise Rent-A-Car

- 1131 W Broadway Rd, Tempe, AZ 85282

Introduction / Overview

For those living, working, or visiting the vibrant city of Tempe, Arizona, Enterprise Rent-A-Car at 1131 W Broadway Rd offers a highly professional and convenient solution for all your vehicle rental needs. Operating as both a comprehensive Car Rental Agency and a Van Rental Agency, this location is perfectly positioned to serve the greater East Valley area, including neighboring communities like Mesa, Chandler, and Phoenix. Whether you need a temporary replacement vehicle while your car is in the shop, a spacious SUV for a weekend adventure to the Grand Canyon, or a large passenger van for a group outing to a local event, this Enterprise branch is equipped to assist.

A key highlight of this particular location is its commitment to customer satisfaction through efficiency and transparency. Testimonials from real customers consistently praise the staff—who are often noted for their youth but also their clear professionalism and training—for making the rental process easy and stress-free. Phrases like “fast and transparent,” “no hidden fees, no games, no scam,” and “genuinely care about customer satisfaction” appear repeatedly, indicating a strong focus on clear communication and ethical business practices. This dedication to straightforward service builds essential trust with the local Arizona community.

Adding to its local appeal, this branch proudly identifies as a women-owned business. This distinction not only supports diversity in the local economy but also reflects a personalized approach to service that many customers appreciate. The consistent delivery of high-quality vehicles and courteous interactions, including generous actions like free vehicle upgrades—as experienced by a customer assisted by Assistant Manager Nick Fusiara—solidifies its reputation as a reliable local operator backed by a global network.

Location and Accessibility

The Enterprise Rent-A-Car branch is conveniently situated at 1131 W Broadway Rd, placing it in a well-trafficked, central area of Tempe, Arizona. Its location on West Broadway Road provides easy vehicular access from all directions within the East Valley and the greater Phoenix metropolitan area. The proximity to major highways and city arteries makes it an ideal spot for renters commuting or heading out for longer journeys across the state.

The surrounding area is a mix of commercial and residential zones, meaning the location is convenient for both residents of Tempe and corporate clients. Moreover, accessibility features are a priority at this facility, ensuring a smooth experience for every customer.

• Wheelchair accessible entrance is provided, facilitating easy entry and exit from the facility.
• Wheelchair accessible parking lot is available on-site, offering dedicated and convenient parking spaces.
• On-site parking is available for customers, allowing a hassle-free place to leave their personal vehicle while picking up their rental car or van.

Services Offered

This Enterprise location provides a full range of rental services characteristic of the brand, tailored to the specific needs of the Arizona customer base.

• Extensive Car Fleet Rental: Offers numerous classes of vehicles, from fuel-efficient economy and compact cars to full-size sedans, and more specialty options like luxury vehicles (such as Audi A4 or BMW 3 Series equivalents) and convertibles suitable for cruising in the sunny Arizona climate.
• Comprehensive Van Rental: Provides essential utility vehicles, including minivans for family trips and large full-size vans (e.g., 15-passenger Ford Transit Wagon equivalents) for group transportation or moving purposes.
• Active Military Discounts: Provides special discounted rates for active military personnel and veterans, demonstrating a valued commitment to those who serve.
• Damage Waiver Options: Customers have the option to purchase a Damage Waiver (DW) at the counter to reduce or waive their responsibility for damage to the rental vehicle, subject to rental agreement terms.
• Flexible Payment Methods: Accommodates modern payment preferences for deposits and final transactions.
  • Major Credit Cards
  • Debit Cards (with certain restrictions on vehicle class)
  • NFC Mobile Payments (e.g., Google Pay, Apple Pay)
• Optional Add-ons: Offers accessories for a more comfortable or convenient trip, such as child safety seats and GPS navigation devices, which can be requested at the time of reservation or pick-up.

Features / Highlights

The Enterprise Rent-A-Car on West Broadway Road in Tempe stands out from the competition due to its strong local features and consistent quality of service.

• Identifies as Women-Owned: This notable local feature highlights the company’s role as a diverse and community-focused business leader in Tempe.
• Exceptional Staff Professionalism: Regardless of their age, the staff is highly commended for being professional, efficient, well-trained, and genuinely dedicated to ensuring a positive customer experience, making the process easy and quick.
• Transparent & Stress-Free Process: A key highlight is the commitment to clear, up-front information with “no hidden fees, no games,” which is highly valued by customers seeking a trustworthy rental experience.
• Generous Customer Service: Demonstrated acts of good faith, such as providing free vehicle upgrades when a reserved class is temporarily unavailable or simply out of courtesy, exemplify the willingness of the staff to go the extra mile for satisfaction.
• Valued Military Support: The provision of active military discounts is a significant benefit, acknowledging and rewarding the service of military members in Arizona.
• Convenient Location and Parking: The combination of central location, excellent accessibility, and dedicated on-site customer parking eliminates common rental frustrations.

Contact Information

For all reservation inquiries, vehicle status checks, or direct communication with the local Tempe branch, please use the following contact details. It is always recommended to call the branch directly for the most immediate and specific information regarding your rental, particularly for last-minute bookings or specialty vehicle availability.

Address: 1131 W Broadway Rd, Tempe, AZ 85282, USA

Phone: (480) 829-3970

Mobile Phone: +1 480-829-3970

What is Worth Choosing

This specific Enterprise Rent-A-Car location in Tempe is an outstanding choice for any local user prioritizing a seamless, transparent, and professional transaction. It is worth choosing for several compelling reasons that resonate with the needs of the Arizona traveler.

Firstly, the branch's dedication to **transparency and efficiency** eliminates the anxiety often associated with rental agreements. Customers can expect clear pricing and fast service, which is a major advantage when dealing with temporary vehicle needs or tight travel schedules. Secondly, the **exceptional staff quality**, noted for their professionalism and customer care, ensures that any issues are handled with courtesy and a problem-solving approach, as exemplified by complimentary upgrades. This proactive service approach can turn a potentially stressful situation into a positive experience.

Lastly, for members of the armed forces, the **active military discount** offers genuine value. Combined with the local business pride of being women-owned and the practical amenities like easy accessibility and on-site parking, this Tempe branch delivers a premium, yet community-focused, rental experience. While potential customers should be aware of Enterprise's general policy regarding the lack of acceptance of some third-party insurance protections (like AMEX car rental protection), the overall value proposition of service quality, diverse fleet, and operational honesty makes the 1131 W Broadway Rd Enterprise Rent-A-Car an emphatically recommended choice in the East Valley.

Enterprise Rent-A-Car

1131 W Broadway Rd, Tempe, AZ 85282, USA