National Car Rental

- 2055 Alcoa Hwy, Alcoa, TN 37701

For Tennessee residents traveling through the Knoxville area, especially those on business or official government travel, the National Car Rental location at McGhee Tyson Airport (TYS) in Alcoa offers a highly streamlined and praised service. Located directly within the airport at 2055 Alcoa Highway, this branch provides immediate access to a diverse fleet of vehicles right off the tarmac. Unlike many off-airport locations, the convenience of a quick pickup and return directly at the terminal is a major draw for frequent travelers.

A distinctive feature of this particular car rental agency is its commitment to diversity and community support; the business proudly identifies as women-owned. This dedication to business excellence is further highlighted by the availability of active military discounts, catering to the significant number of service members and veterans residing in or passing through the East Tennessee region. The National brand is internationally recognized, but this local team is often lauded for delivering a superior level of personal and engaging customer service that turns transactional rentals into genuinely pleasant experiences.

Customer feedback consistently underscores the positive impact of the local team. Multiple reviews specifically mention staff members, such as Tre, Richard, and Tahreem, for "always going the extra mile" and making the process "the most pleasant and joyful experience." These glowing testimonials come from repeat customers, including one who rented "almost weekly for work for the last 2.5 years," emphasizing the consistency and personal touch that this TYS location provides. The fact that customers are sad to leave this "awesome, personable crew" suggests a dedication to service quality that elevates the rental experience beyond the industry standard, making the journey seamless from the moment you arrive at the airport.

The combination of a professional, women-owned business identity, valuable military discounts, and an award-winning customer service team makes this National Car Rental a top choice for those prioritizing efficiency and a friendly, personal interaction during their travel in Tennessee.

The National Car Rental branch is situated directly at the McGhee Tyson Airport (TYS) facility, serving Knoxville and the surrounding communities, including Alcoa. This on-airport location is the peak of convenience for air travelers.

The physical address is:
2055 Alcoa Hwy, Alcoa, TN 37701, USA

To pick up your rental, you simply proceed to the National Car Rental counter, which is conveniently located on the lower level of the airport terminal building near the baggage claim area.

The airport branch is known for its extended operational hours to accommodate various flight schedules. Typical hours are from 8:00 AM to 11:59 PM, seven days a week, though it is always recommended to check the exact hours of operation for your specific travel dates. For returns, on-site parking is available, and after-hours return options usually allow customers to securely drop keys into a designated box.

The facility ensures a high degree of accessibility for all patrons:

• Wheelchair accessible entrance, allowing for smooth entry into the rental area.
• Wheelchair accessible parking lot, providing dedicated and convenient on-site parking.
• On-site parking for all customers returning their vehicles.

• Major Credit Cards (Visa, MasterCard, etc.)
• Debit Cards (may require additional ID and address verification)
• NFC Mobile Payments, for quick, contactless transactions.

As a premier car rental agency, the National Car Rental TYS location offers a comprehensive array of vehicles and exclusive programs designed for both efficiency and comfort across Tennessee.

The services and vehicle categories typically available through the National fleet include:

• Economy and Compact Cars: Fuel-efficient options such as the Nissan Versa or Mitsubishi Mirage for cost-effective local travel.
• Sedans: Full-Size and Premium sedans like the Chevrolet Malibu or Nissan Maxima, suitable for family or business trips.
• SUVs and Crossovers: A wide selection of utility vehicles, including Midsize SUVs (e.g., Toyota RAV4) and larger models, providing space and comfort for adventures across the mountains or city.
• Luxury and Performance Cars: High-end vehicles such as Luxury Sedans, Convertibles, and even American Muscle Cars (e.g., Ford Mustang GT) for a more premium experience.
• Trucks: Pickup trucks, often including models like the Toyota Tacoma or Ford F-150, for light hauling or utility purposes.
• Minivans and Passenger Vans: Spacious options like minivans or large 15-Passenger Vans for group travel, team transportation, or large families exploring the region.
• Electric Vehicles (EVs): Including Full Size Elite Electric models like the Tesla 3, catering to environmentally conscious renters.
• Emerald Club Service: Exclusive access and benefits for members, allowing them to bypass the counter and choose their own vehicle from the Emerald Aisle (availability permitting).
• Government & Military Programs: Contracted rates and added benefits like Loss Damage Waiver (DW) and no additional fee for extra drivers on official government travel.

The National Car Rental location at McGhee Tyson Airport distinguishes itself with several key features that benefit the local and traveling community in Tennessee.

Key highlights of this branch are:

• Identifies as Women-Owned: Operating as a women-owned business, it demonstrates a commitment to diversity and local entrepreneurship within the Knoxville area.
• Active Military Discounts: The agency offers discounted rates and special benefits for current federal employees, active-duty military members, retired employees, and veterans for both official and leisure travel.
• Superior Customer Service: Highly praised in customer reviews for having an "awesome, personable crew" that is willing to go the "extra mile," creating a standout, friendly, and joyful rental experience.
• On-Airport Terminal Convenience: Located directly inside the McGhee Tyson Airport terminal near baggage claim, eliminating the need for shuttle buses or off-site travel.
• High Fleet Diversity: Known for offering a vast selection across all categories, from Economy and Midsize to Luxury, Electric, and specialty vehicles like Pickups and Passenger Vans.
• Accessibility: Full compliance with accessibility standards, including a Wheelchair accessible entrance and a Wheelchair accessible parking lot.

For general inquiries, booking, or to reach the Alcoa airport counter directly, please use the following contact details for National Car Rental:

Address: 2055 Alcoa Hwy, Alcoa, TN 37701, USA
Phone: (844) 868-8508
Mobile Phone: +1 844-868-8508

For the Tennessee traveler, National Car Rental at McGhee Tyson Airport is an excellent choice for several compelling reasons, particularly for business travelers and those seeking a reliable, high-quality experience. The greatest value lies in the exceptional Customer Service and the operational ease of the On-Airport Terminal Location. The local team’s dedication, frequently acknowledged by repeat customers, significantly reduces the stress often associated with travel logistics. For busy professionals, the ability to walk directly from the baggage claim to the counter (or bypass it entirely with Emerald Club) is an invaluable time-saver.

Furthermore, for those in the armed forces or government, the pre-arranged Active Military Discounts and tailored programs provide both savings and comprehensive rental coverage, which is a major benefit over standard retail rates. Supporting a business that Identifies as Women-Owned is also a point of value for community-conscious customers. Finally, the sheer Diversity of the Fleet ensures that whether you need a fuel-efficient compact car for city driving, a spacious SUV for a weekend in the Great Smoky Mountains National Park, or a specialty vehicle like a luxury model or a large passenger van, National at TYS is equipped to meet those needs. This branch is highly recommended for travelers who prioritize a friendly, efficient, and professional start or end to their journey in East Tennessee.

National Car Rental

2055 Alcoa Hwy, Alcoa, TN 37701, USA