Enterprise Rent-A-Car

- 446 N Frederick Ave, Gaithersburg, MD 20877

For residents across Montgomery County, having a dependable resource for vehicle rental is essential, whether due to an insurance claim, an influx of visiting family, or simply needing extra hauling capacity. The Enterprise Rent-A-Car branch located on North Frederick Avenue in Gaithersburg, MD, serves as a crucial hub for these transportation needs, offering both the extensive fleet resources of a major brand and the focused, community-oriented approach of a local business.

This specific Enterprise location proudly identifies as a women-owned business, bringing a distinctive commitment to professionalism and community engagement to the Gaithersburg area. Customer experiences at this branch, while varied, often highlight the exemplary conduct of the staff. For instance, one customer noted the team's ability to remain "professional, courteous, nice, and helpful" even during peak times, such as the Tuesday morning following a busy Labor Day weekend. This focus on maintaining excellent service standards and keeping customers informed is a valuable trait, particularly for those relying on a rental vehicle to navigate life in Maryland's busy metropolitan corridor.

As a car rental agency and van rental agency, the North Frederick Avenue branch provides a comprehensive selection of vehicles. This diversity caters to local renters' full range of needs, from fuel-efficient economy cars ideal for commuting around Rockville and Bethesda, to spacious passenger vans perfect for large groups traveling to events in Baltimore or Washington D.C., and cargo vans necessary for moving items within the Gaithersburg and Germantown communities.

The agency enhances its local value by offering special discounts for active military members, acknowledging and supporting the substantial military community in the surrounding Maryland and D.C. region. Furthermore, convenience is prioritized with on-site customer parking and modern payment flexibility, accepting major credit cards, debit cards, and NFC mobile payments, making the transaction process smooth and accessible for almost all local customers.

While the service quality is often highly praised, with customers noting good teamwork and efficiency during busy periods, it is worth noting that some reviews indicate occasional challenges with wait times and vehicle availability management. Potential renters are encouraged to secure reservations well in advance and communicate directly with the branch regarding their specific vehicle requirements and pick-up timing to help ensure the best possible experience.

The Enterprise Rent-A-Car branch is conveniently situated on a major road in Gaithersburg, making it highly accessible for residents of Montgomery County and those traveling through the I-270 technology corridor.

The official address is: 446 N Frederick Ave, Gaithersburg, MD 20877, USA.

Located directly on North Frederick Avenue (Route 355), the branch is easily reachable from Interstate 270, serving areas like Germantown, Rockville, and further south toward the Capital Beltway. The central location provides an excellent local base for car and van hire services.

The agency is committed to ensuring a comfortable experience for every customer with essential accessibility features:

• Wheelchair Accessible Entrance: Provides easy and direct access into the rental office.
• Wheelchair Accessible Parking Lot: Designated parking spaces are available for individuals requiring accessible parking.
• On-site Parking: Customers have the convenience of readily available parking when picking up or dropping off a rental vehicle.

The general operating hours are structured to accommodate typical weekday and weekend schedules for the local Maryland community:

• Monday to Friday: Typically 7:30 AM – 6:00 PM
• Saturday: Generally 9:00 AM – 3:00 PM
• Sunday: The branch is typically closed.

This Enterprise location is categorized as a full-service agency, specializing in a broad range of vehicles to meet diverse transportation needs across Montgomery County.

• Comprehensive Car Rental Fleet: Offers an extensive selection of late-model vehicles, including economy cars, compact and intermediate sedans for efficiency, full-size cars for comfort, and premium and luxury classes for special occasions.
• SUV and Truck Rentals: Provides a variety of SUVs (compact, standard, and full-size) and pickup trucks, ideal for weekend trips, hauling gear, or family travel needs within Maryland and beyond.
• Van Rental Agency Services: Specializes in multi-passenger options, such as minivans and 12/15-passenger vans for group transportation, alongside cargo vans for moving furniture, equipment, or large purchases.
• Insurance and Replacement Rentals: Excels in coordinating directly with insurance companies, simplifying the process for local customers needing a replacement vehicle while their personal car is being serviced or repaired.
• Complimentary Customer Pick-Up: As a neighborhood branch, it typically offers Enterprise’s free local pick-up service, transporting renters from their home or body shop to the rental office (within typical service boundaries).
• Payment Flexibility: Accepts all major Credit Cards, Debit Cards (subject to certain non-airport location requirements and deposit policies), and NFC Mobile Payments for ease of transaction.

The Gaithersburg N Frederick Ave branch offers several key highlights that enhance its value proposition for local renters:

• Identifies as Women-Owned: Operating under a women-owned designation, this branch contributes to local economic diversity and is often praised for a high standard of professional and customer-focused management.
• Active Military Discounts: The branch provides specific discounts for active military members, veterans, and government employees, offering important savings for those who serve in the D.C./Maryland region (renters should present proper ID and inquire about leisure and official travel rates).
• High Standard of Professionalism: Customers have specifically noted the staff's ability to handle high-volume traffic with good teamwork and professional courtesy, ensuring a positive experience even during busy holiday periods.
• Excellent Accessibility & Parking: The combination of an accessible entrance, accessible parking, and convenient on-site customer parking eliminates common logistical headaches associated with picking up or returning a vehicle in a suburban setting.
• Debit Card and Mobile Pay Accepted: Provides modern, flexible payment solutions, though renters intending to use a debit card should call ahead to confirm the necessary documents (e.g., utility bills, local ID) and the security deposit hold amount.

For making reservations, checking vehicle availability, or inquiring about specific rental policies and requirements for the Gaithersburg branch:

Address: 446 N Frederick Ave, Gaithersburg, MD 20877, USA

Phone: (301) 330-7712

Mobile Phone: +1 301-330-7712

For residents in Gaithersburg, Rockville, and the surrounding Montgomery County area, choosing the Enterprise Rent-A-Car on N Frederick Ave is a practical decision due to its combination of comprehensive service and strong local features. The branch’s status as a women-owned business reinforces its commitment to community-minded professionalism, a quality consistently noted in positive customer feedback regarding courteous and helpful staff.

The wide selection of car and van rentals makes it a one-stop-shop, efficiently handling everything from business travel to large family logistics. Furthermore, the provision of active military discounts is a significant benefit to the local military community. The combination of easy accessibility, on-site parking, and flexible payment acceptance (including mobile and debit cards) minimizes the potential for rental-day stress.

While the branch may experience occasional service fluctuations, the overall record points to a dedicated team capable of managing high-demand periods effectively. For a reliable, locally situated, and well-equipped car and van rental service in the heart of Gaithersburg, this Enterprise location offers a high standard of convenience and customer care essential for navigating life in the busy Maryland region.

Enterprise Rent-A-Car

446 N Frederick Ave, Gaithersburg, MD 20877, USA