National Car Rental Introduce
For residents and visitors of Massachusetts seeking a high-quality and convenient car rental experience in the heart of Boston, the National Car Rental agency at the Boston Harbor Garage stands out. Located in the bustling financial and waterfront district, this branch is ideal for business travelers, vacationing families, and locals who need a reliable vehicle for everything from a weekend getaway to a temporary replacement car. The service is characterized by professional staff and a commitment to providing a clean, well-maintained vehicle at a competitive price, as consistently noted in customer feedback.
National Car Rental is a well-known name in the travel industry, often favored by frequent renters for its streamlined process and customer loyalty programs. This specific Boston location operates as a dedicated car rental agency, offering a broad spectrum of vehicle classes to ensure every need is met, whether you require a small, fuel-efficient car for navigating the North End or a larger vehicle for a trip along the scenic New England coast. Customers often praise the ease of the pick-up and drop-off process, even in this high-traffic urban setting, making it a reliable choice in the Massachusetts car hire market.
The branch is exceptionally well-located for anyone needing a downtown Boston rental, with its address at **270 Atlantic Ave, Boston, MA 02110, USA**. This prime location places it within the Boston Harbor Garage, close to the city’s stunning waterfront, the New England Aquarium, and the historic North End. The convenience for travelers is significant, as it is easily reachable from major transportation points and hotels in the Financial District and Seaport area.
Being situated near the waterfront and major roadways like I-93 ensures relatively straightforward access, though renters should anticipate the typical congestion of downtown Boston traffic, particularly during rush hours. Public transit users benefit from its proximity to major MBTA stations, making it an easy trip to pick up your rental car.
Accessibility is a key priority at this location, with features designed to assist all customers. The facility offers a **Wheelchair accessible entrance** and **Wheelchair accessible parking lot**, providing necessary accommodations and demonstrating a commitment to serving every member of the Massachusetts community and all travelers to the region.
As a premier car rental agency in Boston, National Car Rental at 270 Atlantic Ave provides a comprehensive array of vehicle classes and service options:
- **Wide Range of Vehicle Classes:** The available fleet typically includes everything from economy and compact cars (e.g., Nissan Versa or similar) perfect for city parking, to intermediate and full-size sedans (e.g., Toyota Corolla, Chevrolet Malibu or similar). They also regularly stock SUVs of various sizes (Compact, Midsize, Standard, Full-Size, and Premium), minivans, and specialty vehicles like convertibles and luxury sedans (e.g., Audi A4, BMW 3 Series, or similar).
- **Specialty and Premium Rentals:** For those looking for something beyond a standard vehicle, options often extend to full-size hybrid cars, electric vehicles (EVs) like Tesla models, and luxury classes. Larger options such as minivans and full-size SUVs cater to groups or families embarking on New England road trips.
- **Multiple Payment Methods:** To facilitate a seamless transaction for all customers, the agency accepts major payment types, including **Credit cards**, **Debit cards**, and **NFC mobile payments**.
- **Emerald Club Loyalty Program:** National Car Rental is renowned for its Emerald Club, which provides expedited service benefits, such as the ability for members to bypass the counter and choose their own vehicle from the 'Emerald Aisle' (where available), and accrue points toward free rental days.
Several distinct features make the National Car Rental at 270 Atlantic Ave a compelling choice for Boston-area renters:
- **Identifies as Women-Owned:** Highlighting its commitment to diversity and community support, the business publicly identifies as **women-owned**. Supporting local businesses that champion diversity is a positive factor for many Massachusetts consumers.
- **Active Military Discounts:** The location offers special rates and benefits for **Active military** personnel, veterans, and government employees, both for official and leisure travel. Customers should inquire about the specific terms and corporate codes to receive these valuable discounts, which often include benefits like Loss Damage Waiver (LDW) and no fee for additional or underage drivers (on official business).
- **Accessibility Focus:** Demonstrated commitment to ease of access with a designated **Wheelchair accessible entrance** and **Wheelchair accessible parking lot**.
- **High Customer Service Standards:** Customer testimonials consistently point to a high level of professionalism, friendliness, and expediency from the staff. A notable example is the customer who required an emergency car exchange in a different state and was impressed by the seamless process and the staff’s willingness to go "above and beyond" by comping fuel fees.
For making reservations, confirming vehicle details, or addressing any service-related questions, customers can use the following contact information for the National Car Rental at 270 Atlantic Ave:
- **Address:** 270 Atlantic Ave, Boston, MA 02110, USA (Located in the Boston Harbor Garage)
- **Phone (Toll-Free):** (888) 826-6890
- **Mobile Phone:** +1 888-826-6890
It is advisable for customers to check the specific operating hours for their rental dates, as downtown locations often have shorter hours than major airport branches. Typical operating hours are Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 3:00 PM, and Sunday from 9:00 AM to 12:00 PM, but these should always be verified directly.
The National Car Rental at 270 Atlantic Ave is an excellent choice for Massachusetts customers who value **premium service**, a **central downtown location**, and **fleet diversity**. For business travelers, in particular, the convenience of the location and the benefits of the Emerald Club program—such as bypassing the counter and choosing a preferred vehicle—offer an invaluable efficiency boost.
Local users who are active military members or veterans will appreciate the availability of dedicated **military discounts** for both official and personal travel. Furthermore, the strong positive reviews regarding the staff's **professionalism and problem-solving skills** (especially in complex situations like an interstate car swap) provide confidence in the quality of customer care. The fact that the business identifies as **women-owned** is a noteworthy community attribute.
To ensure the best possible experience, customers should book their reservation in advance, especially when seeking a specific vehicle type like a luxury car or a large SUV, as the inventory at downtown locations can be highly competitive. By taking advantage of the centralized location and the high standards of service, National Car Rental provides a professional and dependable starting point for travel across Boston and the New England region.
National Car Rental Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
National Car Rental Photos










National Car Rental Location
National Car Rental
270 Atlantic Ave, Boston, MA 02110, USA
National Car Rental Reviews
airportpick uptrafficpriceparking garageofficecheck incleanemerald clubaisle
★ 5★ 4★ 3★ 2★ 1I had to exchange the car during my rental due to a leaking rear tire. The National staff were friendly, professional and expedient. I was able to quickly exchange the car at an airport location in another state (Bangor, ME) even though I had rented the car at an off-airport location in Boston. They even comped my fuel fees upon return - love National!
July 08 · Tim WallaceNational Car Rental located at 270 Atlantic Ave, Boston, MA 02110 floor 7 treated me very well! Got me a nice car to rent that was clean, and at the right price! Easy to get to with pick up and drop off. Great job!
October 17 · David BlumbergRented a car in Boston at the Aquarium parking garage and the people there were very helpful. The process was simple, straightforward and easy. The guys brought the car up to us and made sure we were familiar with the features and functions, which we appreciated very much.I anticipate returning to Boston in the future, and if we need to rent a car, it'll be from National at the Aquarium!!!!
July 31 · stephen baileyThe national Rent-A-Car at Boston Harbor garage is very convenient to get to and the people working. There are wonderful to work with. A very nice national Rent-A-Car location.
July 26 · Joe GutierrezI am renting a car from there. First of all one lady said I wouldn’t be charged a deposit and when I got to the garage they took a $300 for no reason (as I have full Insurance cover so what is the deposit for??). When I asked what is the deposit for the lady coudn’t tell. Then I got the car. It’s a mediocre car, dirty (glass ruined) and smelling like weed. It kept smelling like weed for several days. I called several times National to get it replaced but they are very hard to reach and they didnt have cars and also that office where I got it (Boston Harbor) never pick ls up their phone. On the other side I must say the pick up procedure was quite smooth so I am not giving one star but 2. But this is definitely the first and last time ai am using National
August 06 · dobird fly
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