Enterprise Rent-A-Car

- 12019 Kingston Pike, Knoxville, TN 37934

For residents of Knoxville and the surrounding East Tennessee communities like Farragut, having access to a reliable, convenient, and locally-focused car rental agency is essential, whether you're dealing with a vehicle repair, planning a family trip to the Great Smoky Mountains, or need a commercial van for a moving project. The Enterprise Rent-A-Car branch located on Kingston Pike in Farragut is a prime example of a neighborhood rental provider that emphasizes customer service and local convenience.

Known for its professional and efficient approach, this Enterprise location stands out in the competitive East Tennessee market. It proudly identifies as a **women-owned business**, bringing a distinct perspective and dedication to service that is often reflected in customer satisfaction. This agency is not just a place to pick up a car; it's a local business committed to helping the community get back on the road quickly and with minimum fuss.

Customer feedback consistently praises the staff’s attitude and efficiency. Reviewers highlight the speed of service, noting that staff are "friendly, professional, and efficient," and even when busy, the wait is "isn't terrible." The seamless process, including the dedication of staff members like "Hannah is awesome," who made the check-in "a breeze" in "less than ten minutes," speaks to the high standard of operation at this particular Farragut office. This focus on getting customers "in and out and on your way as quickly as possible" is a significant advantage for busy Tennesseans.

The operating hours cater specifically to the daytime needs of neighborhood customers, running Monday through Friday from 7:30 AM to 5:30 PM, and on Saturday from 9:00 AM to 12:00 PM. The branch is typically closed on Sunday. These standard business hours reflect its function as a community-focused rental office rather than an all-hours airport facility.

Accessibility is a key priority at this location, ensuring a comfortable experience for all customers.

• Wheelchair accessible entrance, providing easy access to the rental counter and facility.
• Wheelchair accessible parking lot, with designated spaces near the entrance for convenience.
• Dedicated On-site parking for customers picking up or dropping off their vehicles.

• Extensive Vehicle Fleet: The inventory ranges from fuel-efficient economy and compact cars, ideal for navigating Knoxville's city streets and campus areas, to spacious full-size sedans, SUVs for family excursions into East Tennessee's natural beauty, and specialty vehicles.
• Van and Truck Rental Services: Crucially, this is designated as a van rental agency, offering commercial-grade cargo vans, minivans (like the Chrysler Pacifica), and potentially larger moving trucks, making it a reliable resource for small businesses, home movers, and group transport needs.
• Complimentary Pick-Up Service: A signature service of non-airport Enterprise locations, they offer a free pick-up service during business hours. This is especially vital for customers whose personal vehicles are in the shop, as demonstrated by the positive customer review mentioning the seamless pickup and return process at a repair facility.
• Flexible Payment Options: The agency accepts a variety of payment methods to simplify the transaction process, including major Credit cards, Debit cards, and modern NFC mobile payments (such as Apple Pay or Google Pay) at the counter.
• Insurance and Repair Shop Rentals: Enterprise is well-known for its working relationships with local body shops and insurance providers, streamlining the process of securing a replacement vehicle after an accident or breakdown.
• After-Hours Return Option: The location provides an after-hours return option, which is convenient for customers who need to drop off their vehicle outside of the posted business hours, allowing for greater flexibility when retrieving a repaired personal vehicle or concluding a late-night trip.

• Active Military Discounts: In a state with a strong military presence and appreciation, the availability of Active military discounts is a significant benefit, extending special rates to service members and their families for leisure travel and other personal needs.
• Identifies as Women-Owned: This distinction highlights the company's diversity and local commitment, offering a unique draw for community members who seek to support women in business in the Farragut and Knoxville area.
• Commitment to Customer Flow: The consistently high marks for efficiency and speed in customer reviews are a practical highlight, proving that the staff is dedicated to minimizing wait times, even during peak business periods.
• Neighborhood Convenience: Unlike the McGhee Tyson Airport (TYS) location, this branch focuses on neighborhood rentals, making it the preferred choice for those needing a temporary vehicle without the added fees or complexities of an airport rental counter.
• Personalized Communication: The noted practice of staff, such as Hannah, communicating with customers during the rental period highlights a proactive and personalized approach to customer relations, ensuring all needs are met while the renter is on the road.

The combination of the complimentary pick-up service from a residence or repair shop and the after-hours return capability eliminates two of the most common hassles in the rental process, especially for those dealing with a sudden car breakdown. This level of logistical support turns a stressful situation into a manageable one, which is invaluable.

Moreover, the business's identity as a women-owned establishment, coupled with the commitment to serving the military community through active discounts, makes it a socially conscious choice that many Tennesseans will appreciate. The clear, positive sentiment in local reviews underscores that this branch is more than just a name—it’s a team of "friendly, professional, and efficient" individuals dedicated to upholding the brand's best standards right here in East Tennessee. Whether you need a small car for a week or a passenger van for a group outing to the mountains, this location provides the vehicle you need with the local care you deserve.

Contact Information:Address: 12019 Kingston Pike, Knoxville, TN 37934, USAPhone: (865) 288-7914Mobile Phone: +1 865-288-7914

Enterprise Rent-A-Car

12019 Kingston Pike, Knoxville, TN 37934, USA