National Car Rental Introduce
For residents and visitors of Lynchburg, Virginia, and the greater Central Virginia region, finding a reliable and efficient car rental service is paramount for seamless travel. The National Car Rental branch situated at 4308 Wards Rd stands out as a key local resource, offering a blend of professional service and community-focused operations. As a dedicated Car rental agency, this location provides a full spectrum of vehicle options, catering to everything from daily commuting needs to weekend road trips throughout the Commonwealth of Virginia.
Notably, this branch proudly Identifies as women-owned, contributing to the economic diversity and empowerment of female leadership within the Lynchburg business community. Furthermore, reflecting a deep respect for the area’s strong military presence, the agency offers valuable Active military discounts, extending a thank you to service members and their families in Virginia.
The standard of service is a major draw for local customers, though as with any high-volume business, experiences can vary. One customer shared a highly positive experience at a "small airport late at night," appreciating that the team went the "extra mile" by having the rental car "at the curb ready for me to drive away." This exemplifies the exceptional, expedited service National is known for—especially for travelers who are tired and value efficiency. However, another reviewer highlighted a concern regarding billing accuracy and communication, receiving a late receipt with an incorrect charge for an extra two days despite an on-time return. While customer service was ultimately helpful in resolving the issue, this underscores the importance of customers remaining diligent and confirming all return procedures and final receipts.
Overall, the Lynchburg National Car Rental aims to provide swift, professional service, particularly for business travelers and members of the Emerald Club, who often rely on the speed and convenience associated with the brand. This branch is a vital part of the local transportation network, serving the needs of the city's universities, regional businesses, and residents looking to explore Virginia’s scenic routes.
The National Car Rental branch is conveniently located at 4308 Wards Rd Ste 111, Lynchburg, VA 24502, USA. Its strategic position near the Lynchburg Regional Airport (LYH) and major roadways like U.S. Route 29 makes it highly accessible for both local and arriving travelers.
As a key component of the Lynchburg travel infrastructure, the branch maintains extensive operating hours to accommodate diverse schedules:
- Monday to Sunday: 8:00 AM – 11:59 PM (This indicates a nearly continuous presence throughout the week, highly beneficial for travelers with late-night arrivals or early departures.)
Given its connection to airport services, customers can expect robust hours designed to cover nearly all flight times. However, it is essential for renters to confirm their pick-up and drop-off times when booking, as policies regarding after-hours returns may apply depending on the specific rental agreement and whether the location operates as a standard in-terminal counter or a neighborhood office at the time of transaction.
For all Virginia customers, accessibility is thoughtfully provided. The facility offers a Wheelchair accessible entrance to ensure ease of entry into the rental office. Additionally, ample parking is available in the dedicated Wheelchair accessible parking lot and general On-site parking, removing the common stress point of finding a place to leave a personal vehicle while renting.
As a leading car rental agency in Lynchburg, the Wards Road National branch provides a comprehensive suite of vehicles and services to meet the needs of every Virginia traveler:
- Extensive Vehicle Fleet: The inventory includes a diverse range of vehicle classes suitable for various purposes. This typically encompasses fuel-efficient Economy and Compact cars, versatile Midsize and Fullsize Sedans, a full selection of SUVs for greater capacity and comfort, and Minivans for family or group travel. Luxury and Premium classes may also be available for those seeking an elevated experience.
- Specialized Programs: National's renowned loyalty program, the Emerald Club, allows members to bypass the counter, choose their own vehicle from the Emerald Aisle (at participating locations), and expedite the rental and return process—a significant advantage for frequent travelers in the region.
- Official Government & Military Travel Rates: The agency offers specific discounted rates and specialized benefits for U.S. Federal Government travelers on official business, including features like full Loss Damage Waiver and no fees for additional or underage drivers.
- Flexible Payment Methods: For convenience, the branch accepts all major Credit cards and Debit cards for deposits and final payment. Furthermore, it supports modern, contactless transactions via NFC mobile payments, catering to customers who prefer quick, digital transactions.
- One-Way Rentals: National facilitates one-way rentals, allowing customers the flexibility to pick up a car in Lynchburg and drop it off at another participating National location across the country—ideal for college students moving or travelers on extended trips.
Choosing this particular National Car Rental location in Lynchburg provides several distinct advantages for Virginia residents:
- Identifies as Women-Owned Business: By selecting this agency, customers actively support a women-led enterprise, reinforcing the growth and diversity of business ownership in the Central Virginia area.
- Active Military Discounts: The provision of special rates and discounts for active military personnel and veterans is a strong benefit, reflecting the company’s support for the armed forces community in Virginia.
- High Service Efficiency: Customer testimonials, especially those from airport renters, highlight the staff's dedication to quick, curb-side service and minimizing wait times, a feature highly valued by busy travelers.
- Exceptional Accessibility: The facility includes a Wheelchair accessible entrance and a Wheelchair accessible parking lot, ensuring that all customers have barrier-free access to the rental services.
- Acceptance of NFC Mobile Payments: Catering to the tech-savvy Virginian, the option to pay with NFC mobile payments (such as Apple Pay or Google Pay) offers an additional layer of convenience and speed at the counter.
- On-site Parking: The availability of dedicated On-site parking makes the process of dropping off a personal vehicle before picking up a rental simple and secure for local customers.
For booking, inquiries, or to verify specific rental policies, Virginia customers can reach out to the National Car Rental branch using the following details:
- Address: 4308 Wards Rd Ste 111, Lynchburg, VA 24502, USA
- Phone: (434) 239-5785
For residents and frequent visitors to Lynchburg and the greater Virginia area, the National Car Rental on Wards Rd is an excellent choice, particularly for its focus on efficiency and service. The combination of its women-owned status, the provision of crucial Active military discounts, and the commitment to accessibility makes it a business that is both community-focused and operationally sound.
The key value proposition here is speed. Customers, especially those using the location for air travel, appreciate the fast, ready-to-go experience, often bypassing the traditional rental counter processes thanks to programs like the Emerald Club. While diligence in reviewing final billing is always recommended for any rental agency, the overall reputation is one of professional and quick turnover, which saves valuable time for travelers on tight schedules or those tired after a long journey.
Moreover, the agency’s modern approach to service, from accepting NFC mobile payments to offering a diverse, well-maintained fleet, ensures a seamless, modern rental experience. Whether you are traveling for business, a weekend getaway to Virginia Beach, or an academic event at Liberty University (LU), this National Car Rental provides the reliable vehicle and streamlined service that busy Virginians require.
National Car Rental Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- On-site parking
National Car Rental Photos










National Car Rental Location
National Car Rental
4308 Wards Rd Ste 111, Lynchburg, VA 24502, USA
National Car Rental Reviews
airportpricepickupSUVcallmanagertowncleanemailexecutive
★ 5★ 4★ 3★ 2★ 1I rented a car for a friend to make her way back home after helping drive my daughters cause to LU. We scheduled for one day as it is about a 10 hour drive back home.. got the receipt lastnight with a charge of another two days! Thank God customer service was so helpful but charging an extra $250 when the car was returned within the window it should have been is insane. Even worse is not even getting the receipt til well over 24 hours of said return date and even worse at almost 10 at night along with an email from the manager “Charlie Van Voorhis” a minute before my receipt was sent. Very fishy and unprofessional.
August 20 · Keandra RiveraJust recently at a small airport late at night, I picked up a rental car with National and I had the best service. The car was ready for me and it was late and I was tired and ready to get settled so I really appreciated the extra mile they went to make it easy and quick by having the car at the curb ready for me to drive away.
July 18 · Vickie WheelerI typically do not leave negative reviews, as I have always experienced excellent service with National Car Rental. However, my recent experience was disappointing.Upon arriving 30 minutes before my reservation, the gentleman at the counter was rude. He assigned me a Hyundai Palisade, and when I requested a different vehicle due to its size and the absence of a USB-C connector for my Android Auto, he informed me without checking that there was nothing he could do.Upon reaching the parking lot, I noticed that there were over ten cars available in the National parking spots. Additionally, the interior of the car was dirty, indicating it had not been properly cleaned.To make matters worse, I discovered at the end of my rental that I was charged per mile, despite using a corporate account where such charges are typically not applied.I hope this feedback can help improve the service for future customers
April 04 · A “AP06” PNate, I can’t thank you enough for what you did to accommodate my passengers and I! You made this birthday one to remember man! And thanks for recommending that insurance! I felt 100% secure and safe knowing I had that extra coverage. I’ve rented for years and never purchase that extra! Thanks again!!
February 06 · Anthony SlaughterAwlful experience. Rented a pickup truck for my vacation a month in advance. They didn't have one, or anything remotely comparable! I contacted Nation via chat, email, and phone and never heard back from ANYONE. Avoid if you don't want your tip to ened in furstration!
July 09 · Peter Ferraresso
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