National Car Rental Introduce
For Illinois residents and travelers flying into the state, securing reliable and efficient ground transportation is often the first and most critical step upon arrival. National Car Rental, situated conveniently at Chicago O'Hare International Airport (ORD), is specifically tailored to meet the needs of the time-conscious business traveler and the discerning leisure renter seeking speed, choice, and convenience. This location is part of a globally recognized brand but operates with a dedicated local focus, ensuring visitors to Chicago and the wider Illinois region get on the road quickly and smoothly.
National Car Rental at O'Hare is particularly renowned for its streamlined rental process, which is exemplified by its flagship Emerald Club program. This service is designed to bypass the traditional counter experience, allowing renters to reserve a midsize car and then proceed directly to the designated lot—the Emerald Aisle—to choose any vehicle they prefer. This commitment to speed and customer control is highly valued in the busy travel environment of a major metropolitan area like Chicago.
More than just a standard rental operation, this particular agency also holds a notable distinction: it identifies as a women-owned business. For users in Illinois who prefer to support diverse business enterprises, this is an important and commendable highlight. Furthermore, the dedication to serving the community is clearly evident in their offering of specialized programs, including discounts for active military personnel, which provides a tangible benefit to the men and women who serve.
Customer feedback consistently underscores the high quality of the experience at the O'Hare branch. Reviewers frequently mention the "very simple and fast" process, especially the ease of the Emerald Aisle system, and praise the polite, helpful nature of the customer service agents. Whether you are in Chicago for a work trip or a family visit, National Car Rental at ORD strives to ensure a clean, well-maintained vehicle is ready for your journey across Illinois.
In a state that relies heavily on its extensive road network for both commerce and personal travel, having a trusted car rental partner at a major gateway like O'Hare is indispensable. National Car Rental positions itself as that partner, combining global standards of fleet quality with the personalized attention to detail that Chicago travelers expect.
The National Car Rental branch is situated at a prime location within the travel infrastructure of the Chicagoland area, ensuring maximum convenience for all users arriving at Chicago O'Hare International Airport (ORD).
The physical address places the facility within the O'Hare Multi-Modal Facility, the centralized hub for all airport car rental operations. This modern facility is easily accessible from all terminals via the Airport Transit System (ATS), which provides a dedicated, accessible route directly to the rental car counters and parking lots. This centralization eliminates the need for separate off-site shuttles, streamlining the arrival process for travelers.
The branch’s commitment to universal access is robust, extending beyond the general airport facility. National Car Rental at this location ensures practical accessibility features for customers with disabilities:
- Wheelchair Accessible Entrance: The entrance to the facility is designed to be easily navigable for all customers.
- Wheelchair Accessible Parking Lot: Dedicated parking spaces are available to accommodate users with accessibility needs.
The strategic location at a major travel nexus means that whether you are heading north to the suburbs, south to downtown Chicago, or connecting to I-90 or I-294 for travel throughout Illinois, the transition from plane to car is as quick and efficient as possible.
As a premier car rental agency, National Car Rental provides a full spectrum of rental services tailored for the busy traveler.
- Car Rental Agency Services: Comprehensive vehicle rental solutions for daily, weekly, and extended-term needs.
- Onsite Services: All rental procedures, including booking verification, vehicle selection, and returns, are handled directly at the O'Hare facility.
- Emerald Club Benefits: Expedited rental services for members, including counter bypass and vehicle selection from the dedicated Aisle.
- Vehicle Selection: A well-maintained and clean fleet of vehicles available for rent, from compact cars to SUVs.
The O'Hare location of National Car Rental offers several distinct advantages and features that enhance the customer experience for Illinois travelers.
- Identifies as Women-Owned: A recognized business distinction that appeals to customers seeking to support diverse ownership in the region.
- Active Military Discounts: Special pricing and offers are available for active-duty members of the military, a valuable feature for service members traveling through Chicago.
- Emerald Club Service (Speed and Choice): This key program allows members to bypass the counter, choose any available vehicle from the Emerald Aisle (Midsize class or above), and only pay the midsize rate. This speed is a major time-saver for frequent business travelers.
- Comprehensive Payment Flexibility: All major payment types are accepted, including Credit Cards, Debit Cards, and modern NFC Mobile Payments, providing convenience at the time of transaction.
- High Vehicle Quality: Customers consistently report that the cars are "clean and well maintained," which is essential for long drives across Illinois.
- Seamless Exchange Policy: Should any vehicle issue arise, the company facilitates a quick and "without any problems" exchange, ensuring minimal disruption to the customer's journey.
- Dedicated Customer Service: Reviewers note that the customer service agents are uniformly "nice" and helpful, contributing to an overall positive rental experience.
For reservations, inquiries, or assistance related to the O'Hare location, customers can reach National Car Rental using the following details:
Address: 10255 W Zemke Blvd, Chicago, IL 60666, USA
Phone: (833) 856-0901
Mobile Phone: +1 833-856-0901
For any traveler passing through Chicago O'Hare International Airport, National Car Rental represents an elite choice built on efficiency and customer empowerment. What makes this particular car rental agency truly worth choosing for Illinois-based users—whether corporate commuters or vacationers—is the unparalleled speed and control offered by the Emerald Club program. The ability to simply "book online and then when I arrived choose a vehicle from the Emerald Row," proceed directly to the gate, and leave, transforms the typically tedious airport rental process into a simple, rapid transaction. This self-service efficiency is a distinct competitive advantage for those whose time is valuable.
Beyond the speed, the commitment to service quality is consistently highlighted by loyal customers who rely on the brand across multiple locations, including ORD. The guarantee of a "clean and well maintained" car, along with the assurance that customer service agents are ready to assist with a smooth exchange if necessary, builds immense trust. Furthermore, for a major airport location, the identification as a women-owned business and the provision of an active military discount demonstrates a thoughtful and inclusive approach to serving the diverse Illinois community.
In short, National Car Rental at O'Hare offers more than just a car; it provides a seamless, professional transportation solution. From the convenience of its location within the multi-modal facility and the ease of ADA accessibility to the robust payment flexibility and the expedited service for frequent renters, this agency is optimally structured to be the preferred car rental choice for both business and leisure travel originating in or passing through the heart of Illinois. It’s the smart choice for those who value speed, quality, and a commitment to customer satisfaction.
National Car Rental Details
From the business
- Identifies as women-owned
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
National Car Rental Photos










National Car Rental Location
National Car Rental
10255 W Zemke Blvd, Chicago, IL 60666, USA
National Car Rental Reviews
aisleemerald clubexecutivecheck intollterminalcounterbusiness tripshuttle buseasy out
★ 5★ 4★ 3★ 2★ 1I booked a vehicle for my work trip to Chicago. The process was simple I booked online and then when I arrived choose a vehicle from the Emerald Row. Went to the exit gate and left. Very simple and fast. Return was just as easy. The customer service agents I interacted were all nice. Would definitely book again!
July 19 · Joshua Garcia-BarretoI have been renting cars with national for quite some time now and have always been very satisfied with the customer service at ORD, DFW, ATL, MCO and other airport locations. The cars are clean and well maintained, and even if there should be a problem, an exchange is possible without any problems.
May 16 · Philipp MüllerVery happy with National car rental. Quick service picking up the vehicle and the staff was very accommodating with making sure we had a large enough vehicle for our team of five.Easy return and the service rep checking us back in was extremely friendly and answered all my questions. She went over the charges and made sure everything was correct on the bill before submitting. I would rent from National every time in Chicago.
October 21 · John OExcellent and efficient service! I travel for work once a month and always choose National Car Rental. I love how easy it is to choose a car as a member - just walk right out and choose it versus waiting in a long line. Every vehicle I’ve rented has been well taken care of and clean. I always appreciate how when I turn the car in the team is quick and ask how everything went, and they genuinely seem to care. Big thank you to Nick at ORD on 8/7 for opening the trunk and taking my luggage out. He was a joy to talk to and laugh with before a stressful flight! It’s people like Nick that makes me continue to choose National Car Rental. Picture is of one of the cars I rented in Rhode Island and had an enjoyable time :)
August 11 · Jessica LaPalmeJust take an AirTrain to the rental car facility. It’s very modern and clean and it only takes under 10 minutes to get here on the air train, which is free. All the car rental places are in one place and the car inventory is right outside. So it’s convenient that it’s kind of attached to the airport even if it feels like it’s not exactly at the airport, but it is all within very close distance. You do not need a shuttle bus like a lot of airports. I love the look of this area and this is also where you can get a lift or an Uber after you drop off your rental car. After the Air train drops you off, you go down one flight on the escalator or the stairs or an elevator and all the rental cars are there. National rental is great bc you get to choose a car you want in the class of cars that you are able to choose from. The process is very fast. You don’t have to wait for someone to check you in and do any further questions and such. Very quick and easy. It’s kinda like how as soon as you land in an airport you want to have the rental car and not go through all the fuss and this is what national does.
April 16 · karina k
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