Avis Car Rental Introduce
For residents and visitors in the heart of East Tennessee, finding a reliable car rental solution is essential for navigating the Knoxville area, whether for business, a temporary vehicle replacement while your car is serviced, or a road trip into the nearby Smoky Mountains. Avis Car Rental, located conveniently on Clinton Highway, provides a familiar, nationally recognized brand with a dedicated focus on local service excellence. This branch acts as a key neighborhood rental center, offering the full range of Avis’s modern, well-maintained fleet right here in Knoxville, away from the typical airport rush.
Avis is known for its commitment to customer satisfaction and operational efficiency. The Knoxville location at 5535 Clinton Hwy carries this torch, aiming to make the rental process as smooth and efficient as possible. Their extensive inventory, which includes everything from fuel-efficient economy cars for quick city errands to spacious passenger vans for group travel, ensures that East Tennessee users can find the perfect fit for their specific needs.
Furthermore, as a major rental agency, Avis offers clear policies, a range of vehicle protection options, and benefits that appeal to frequent renters, such as loyalty programs and online booking tools. However, what truly sets this branch apart, as noted by local customers, is the level of professional and courteous attention received from their team. This combination of a well-established global brand and personalized, high-quality local service makes them a compelling choice for anyone requiring a dependable rental vehicle in Knoxville, Tennessee. They understand the importance of having reliable wheels for everything from a short drive to a University of Tennessee game to a longer journey across the state.
The Avis Car Rental branch is strategically situated in a highly accessible commercial area of Knoxville, making it a convenient option for a broad range of customers who live, work, or are visiting the city. Its location on Clinton Highway, near Merchants Drive, positions it well for fast access to and from major roadways.
The exact physical address is:
5535 Clinton Hwy, Knoxville, TN 37912, USA
This location is particularly advantageous because it serves as a neighborhood or 'off-airport' location. For Knoxville residents, this means no airport taxes or fees and a much easier commute to pick up and drop off a vehicle. The facility is designed with user convenience in mind, featuring:
- On-site Parking: Available for customers needing to leave their personal vehicle while renting.
- Wheelchair Accessibility: The location provides both a wheelchair-accessible entrance and a wheelchair-accessible parking lot, ensuring access for all mobility requirements.
- Keydrop Location: Options for after-hours returns are often available, providing flexibility for customers with tight schedules.
- Operating Hours: The branch typically maintains consistent hours, generally opening early and closing in the late afternoon on weekdays (Mon-Fri 8:00 AM – 5:00 PM), with shorter hours on weekends (Sat-Sun 8:00 AM – 2:00 PM). It is always recommended to confirm specific holiday hours directly with the branch.
The Clinton Highway branch’s easy access from I-75 and I-640 makes it a simple drive from both downtown Knoxville and the surrounding communities in Knox County and beyond.
Avis Car Rental provides a full suite of services and vehicle options to meet the varied demands of the East Tennessee market, cementing its role as both a car rental agency and a van rental agency.
- Extensive Fleet Options:
- Car Classes: Including economy cars (e.g., Kia Rio, Hyundai Venue), compact and intermediate sedans (e.g., Kia Soul, Toyota Corolla), full-size and premium vehicles (e.g., Toyota Camry, Toyota Crown), and even luxury or convertible options.
- SUVs: A range of sizes, from intermediate SUVs (e.g., Toyota Rav4) to full-size and premium SUVs (e.g., Chevrolet Suburban, Ford Expedition), suitable for both family travel and navigating Tennessee's diverse terrain.
- Van Rentals: Specializing in minivans (e.g., Chrysler Pacifica) and large passenger vans (e.g., Ford Transit 12-Passenger Van) ideal for transporting large groups.
- Electric and Hybrid Vehicles: Availability of electric (e.g., Tesla Model 3, Kia EV6) and hybrid cars (e.g., Toyota Prius Hybrid), appealing to environmentally conscious drivers and those seeking fuel efficiency.
- Flexible Payment Methods: Accepts both major Credit Cards and Debit Cards for booking and payment, providing greater financial flexibility to customers.
- Discounts and Loyalty Programs: Offers special discounts, including those for Active Military and Veterans (often through partners like WeSalute), AARP members, and corporate/business accounts. Customers can also enroll in the Avis Preferred program for expedited service and rewards.
- One-Way Rentals: Offers the convenience of picking up a vehicle at the Knoxville location and returning it to another participating Avis location, subject to availability and potential drop-off charges.
- Protection and Coverage Options: Provides various optional services like Loss Damage Waiver (LDW) and Roadside Assistance to protect the renter during the term of the rental agreement.
This Avis Car Rental branch on Clinton Highway stands out in the Knoxville market due to several key features that enhance the local customer experience.
- Support for Active Military and Veterans: A significant highlight is the availability of discounts and benefits for active military personnel, veterans, and their families, acknowledging the large military and veteran community across Tennessee.
- Enhanced Accessibility Features: The provision of a wheelchair-accessible entrance and parking lot demonstrates a commitment to serving all members of the community, ensuring easy access for customers with mobility limitations.
- High Praise for Customer Service: Customer reviews frequently highlight the "professional, courteous, and genuinely appreciative team," with many individuals claiming it's the "Best Car Rental Experience in Knoxville" and citing the team’s efficiency and focus on customer satisfaction as reasons for their continued loyalty.
- Diverse and Modern Fleet: The availability of a wide variety of vehicles, including newer electric, hybrid, and specialty van options, ensures that customers have access to the most up-to-date and comfortable transportation technology available in the rental industry.
- Strategic Off-Airport Location: Serving the local population with competitive rates and easier logistics than airport-based rental counters is a major benefit for Knoxville residents needing day-to-day rentals.
For current vehicle availability, to make or modify a reservation, or to inquire about specific rental requirements, please use the following contact details for the Knoxville Clinton Highway location.
Address: 5535 Clinton Hwy, Knoxville, TN 37912, USA
Phone: (865) 687-5722
Mobile Phone: +1 865-687-5722
For people in the Tennessee region, particularly those in the greater Knoxville area, choosing Avis Car Rental on Clinton Highway is a decision rooted in seeking professional service, convenience, and fleet quality. It is worth choosing this branch because it successfully merges the reliability and broad inventory of a major national brand with the accessibility and focused attention of a neighborhood location. The highly praised, stress-free customer service experience cited by local patrons suggests a team that values your time and loyalty, a quality highly appreciated in the Tennessee business environment. You can count on finding a vehicle that fits your exact needs, whether it’s a standard sedan for work travel, a robust SUV for a weekend adventure in the Appalachian foothills, or a 12-passenger van for a Vol-Nation trip to cheer on the team. Furthermore, the provision of active military discounts and robust accessibility features reflects a meaningful dedication to the diverse community. While some long-time renters have noted changes in loyalty program terms and insurance policies—a common shift across the industry—the local team's commitment to delivering a smooth and efficient pick-up and drop-off process makes this location a highly recommended and dependable choice for all your car and van rental requirements in East Tennessee.
Avis Car Rental Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- Credit cards
Parking
- On-site parking
Avis Car Rental Photos










Avis Car Rental Location
Avis Car Rental
5535 Clinton Hwy, Knoxville, TN 37912, USA
Avis Car Rental Reviews
pricetruckvangentlemencar insuranceairportcreditfeemoney
★ 5★ 4★ 3★ 2★ 1I have been a Avis and Budget Customer for years.Today, a lot has changed in the last 24 months.My weekly rental has almost double now.Each week there are extra authorizations on my credit card for $600 plus the $250 deposit and plus the weekly rental.I use to get a free day using just 700 points, now Avis wants 1400 points for one free day.I use to add my personal car insurance on my profile on the Avis website and Avis App, they blocked this option, to force me to purchase their over price car insurance.I’m now in the process of renting less from Avis and Budget, and very soon I’m going to delete my profile.Due to all these new changes with Avis and Budget car rental, I have been very unhappy.I hate renting from Avis, no special discounts or coupons just more and more money I don’t have each week.
September 30 · Dionne Fields⭐️⭐️⭐️⭐️⭐️ Best Car Rental Experience in Knoxville – Hands Down!After using many car rental companies over the years, I can confidently say that Avis Car Rental in Knoxville is the most professional, courteous, and genuinely appreciative team I’ve ever worked with. From start to finish, they made the process smooth, efficient, and stress-free.Their customer service is truly unmatched — friendly, knowledgeable, and focused on making sure you leave satisfied. It’s rare to feel valued as a customer these days, but Avis makes that their standard.Because of the high level of service we’ve consistently received, they’ve earned our loyalty — Avis is now our go-to rental company in Knoxville, and we've already recommended them to many friends and family.If you’re looking for a hassle-free rental with people who care, look no further than Avis Knoxville.
July 23 · Missy & Blythe SandersI highly recommend this place! It’s super nice and professional. They went above and beyond to help me out, even though I needed a van last minute. They got me in and out quickly and offered me the best deal. I do a lot of volunteer work and needed this van to feed the homeless. They were a lifesaver!
April 21 · Sukie HicksAvis Car Rental at Clinton Hwy in Knoxville has provided consistent, excellent service over the years. The gentlemen are kind, courteous, and respectful. I know when I go there if my requests can be met, they will be met. In fact, on more than one occasion, they have gone above and beyond.I used to frequent the airport Avis location, but the customer service and quality of vehicles there has drastically declined. I was so lucky to find the Clinton Hwy location and will continue to give them my business.I have see a few low scoring reviews and would like to point out that many times, insufficincies at your local locations are due to restrictions presented on a corporate level. Those restrictions affect even these locations like Clinton Hwy.That being said, again, I find these gentlemen to be proactive and willing to adjust whenever necessary. I have never been disappointed by the service or vehicle I've rented here and will continue to give them my business!
August 10 · Rob and Aaron ParkerThe reps here at the Avis rental store on Clinton Hwy were very friendly and helpful. They made sure we were well taken care of. Even when it was hectic and crowded at lunchtime on a Friday- they representative showed patience and kindness with all his customers.These folks are great to deal with, I’d highly recommend them for your car or moving truck rental needs.Thank you very much!
June 01 · Chad Wheeler
More Car Rental Near Me
Enterprise Rent-A-Car3.0 (77 reviews)1617 Old Weston Rd, Buckhannon, WV 26201, USA
Enterprise Rent-A-Car4.0 (130 reviews)2931 Beverly Pike, Elkins, WV 26241, USA
Enterprise Rent-A-Car3.0 (461 reviews)107 Emily Dr, Clarksburg, WV 26301, USA
National Car Rental2.0 (9 reviews)2000 Aviation Way, Bridgeport, WV 26330, USA
Enterprise Rent-A-Car3.0 (15 reviews)2000 Aviation Way, Bridgeport, WV 26330, USA
My Mobility Path LLC5.0 (3 reviews)1840 Jefferson Hwy #106, Fishersville, VA 22939, USA
Enterprise Rent-A-Car4.0 (174 reviews)2049 W Main St, Waynesboro, VA 22980, USA
Enterprise Rent-A-Car4.0 (242 reviews)26 Riverside Dr, Fairmont, WV 26554, USA
Budget Car Rental3.0 (43 reviews)93 Aviation Cir, Weyers Cave, VA 24486, USA
Avis Car Rental3.0 (70 reviews)93 Aviation Cir, Weyers Cave, VA 24486, USA
First Choice Transport, Inc.3.0 (14 reviews)4550-A Early Rd, Harrisonburg, VA 22801, USA
Enterprise Rent-A-Car4.0 (407 reviews)3115 S Main St, Harrisonburg, VA 22801, USA
Categories
Top Visited Sites
Dollar Car Rental - Manchester - Boston Regional Airport3.0 (61 reviews)
SNA Auto Rental Orange County4.0 (257 reviews)
One Stop Classics4.0 (75 reviews)
Best Medical Transport4.0 (4 reviews)
In Town Only Car Rentals0.0 (0 reviews)
Enterprise Rent-A-Car4.0 (489 reviews)Trending Car Rental Blog Posts
How to Handle a Delayed or Canceled Flight When Your Rental Car Booking is Affected
What Rental Car Companies Don’t Tell You About Insurance Coverage
How to Handle Roadside Emergencies When Driving a Rental Car in the U.S.
How Seasonal Events (e.g., Sports Games, Concerts) Impact Rental Car Availability & Rates
Why You Should Always Review Your Receipt Before Leaving the Lot
What Every Traveler Should Know About Vehicle Type Upgrades
