National Car Rental Introduce
For residents and visitors arriving in Tennessee's dynamic city of Chattanooga, National Car Rental at the Chattanooga Metropolitan Airport (CHA) stands out as a top-tier option for reliable and professional vehicle hire. Located directly at the airport, this location caters especially well to business travelers and frequent renters, though its comprehensive service and diverse fleet serve all types of Tennessee journeys. National Car Rental is recognized nationally and locally for its commitment to speed, choice, and a high standard of customer service.
The experience at the Chattanooga location, as highlighted by local customers, frequently features highly professional and knowledgeable staff members, such as John, who make the rental process smooth and easy. From the moment of arrival, the goal is a warm welcome and efficient transition from the plane to the road. This focus on personalized, attentive service, coupled with a commitment from the management team to customer satisfaction, is what sets the Chattanooga branch apart in the competitive Tennessee rental market. Whether you are traveling to a business meeting in downtown Chattanooga, exploring the vibrant Southside, or heading out to the beautiful Appalachian foothills, National Car Rental at CHA is positioned to start your trip on a positive note.
The strategic placement of National Car Rental ensures maximum convenience for air travelers using the Chattanooga Metropolitan Airport (CHA), which is a key hub for many Tennessee business and leisure visitors.
Address: 1001 Airport Rd Ste 20, Chattanooga, TN 37421, USA
Being an on-site airport location, the rental counter is typically found within or immediately adjacent to the terminal building, allowing for a short, convenient walk to the vehicle lot. This minimizes the hassle of waiting for shuttles, a significant time saver for both busy business executives and families eager to begin their Tennessee vacation.
The location’s operating hours are extensive to accommodate most flight schedules landing in Chattanooga. Current information indicates the branch is open seven days a week, generally operating from 8:00 AM to 11:30 PM (or Midnight in some sources). This broad availability ensures vehicles can be picked up and dropped off during the busiest travel times. Furthermore, as a major corporate entity, accessibility features are a priority, with the airport facility and National’s services including a wheelchair-accessible entrance and wheelchair-accessible car parking to serve all patrons comfortably.
National Car Rental at the Chattanooga Airport provides a full spectrum of rental services, specifically tailored to ensure speed and efficiency for frequent travelers.
Diverse Vehicle Fleet: They offer a wide selection of vehicles, ranging from fuel-efficient Compact cars and Midsize sedans for local Tennessee commuting to Full-Size SUVs and luxury vehicles for more comfortable or expansive trips.
Airport Pick-up and Drop-off: The prime location allows for convenient, on-site service directly at the Chattanooga Metropolitan Airport (CHA) terminal.
Emerald Club Program: This loyalty program is a central service, allowing members to bypass the rental counter and choose their own vehicle from the designated Emerald Aisle or Executive Area (depending on membership tier and availability), maximizing speed and choice.
Business Rental Program: National is a leading provider of corporate rentals, offering tailored programs for businesses that include negotiated rates and benefits to employee travelers, ensuring compliance and convenience.
After-Hours Vehicle Return: For early morning departures or late-night arrivals outside of operating hours, the location offers a key drop-off box and designated parking to accommodate a seamless return process.
Roadside Assistance: As part of a national service network, customers have access to 24/7 emergency roadside assistance, providing security for any issues encountered while driving through Tennessee.
Optional Coverage and Refueling Service: Customers can select Damage Waiver (DW) coverage and choose from various refueling options, including prepaying for fuel or refilling the tank themselves, to suit their travel preferences and budget.
The standout features of the National Car Rental Chattanooga Airport location emphasize premium convenience and professional service, making it a preferred choice for many travelers in the Tennessee Valley.
Emerald Aisle & Counter Bypass: This is arguably the most significant highlight. Emerald Club members can skip the counter formalities, head straight to the lot, select any available car in the Emerald Aisle (Midsize and above), and simply drive out, saving valuable time.
Exceptional Customer Service: Direct customer feedback consistently praises the staff's professionalism, product knowledge, and friendly demeanor. Employees like John are specifically noted for making the process "smooth and easy," reflecting a genuine commitment to a positive rental experience.
Prime Airport Location: Being physically located at 1001 Airport Rd within the CHA terminal grounds provides unparalleled convenience for both arriving and departing passengers, eliminating the need for off-site shuttles.
High Vehicle Quality and Selection: Customers often note the excellent selection and well-maintained condition of the vehicles, with options spanning from economy to luxury, hybrid, and even premium special classes like American Muscle Cars, catering to diverse tastes.
Commitment to Accessibility: The facility ensures a welcoming environment for all customers with features like wheelchair-accessible entrances and parking, supporting inclusive travel in Tennessee.
For scheduling a rental, confirming a reservation, or general inquiries regarding the services at the Chattanooga Metropolitan Airport location, please use the following contact information:
Address: 1001 Airport Rd Ste 20, Chattanooga, TN 37421, USA
Phone: (844) 806-3350
Mobile Phone (Corporate Reservation Line): +1 844-806-3350
For the most efficient service, especially regarding Emerald Club membership and specific vehicle requests, it is advisable to use the toll-free number or the National Car Rental mobile app. Their extensive operating hours, from 8:00 AM to 11:30 PM daily, are designed to align with major flight schedules at CHA.
For any traveler in Tennessee valuing efficiency, choice, and exceptional service, National Car Rental at the Chattanooga Metropolitan Airport is demonstrably worth choosing. For the business traveler, in particular, the value is immense: the Emerald Club system is built for speed, allowing members to bypass the counter entirely and immediately choose a preferred car from a premium selection. This time-saving benefit turns a necessary logistical step into a quick, empowering process.
Beyond the features, the human element, as attested by local customer reviews, is a major differentiator. The staff are described as "friendly," "highly knowledgeable," and "professional," ensuring a stress-free start to any journey. This high level of customer care, combined with a fleet of clean, reliable, and diverse vehicles, confirms National Car Rental's dedication to providing a premium rental experience in the Chattanooga area. Whether you are a tourist heading to Lookout Mountain or a professional on a tight schedule, National Car Rental provides the speed, choice, and confidence needed to travel the great roads of Tennessee.
National Car Rental Photos










National Car Rental Location
National Car Rental
1001 Airport Rd Ste 20, Chattanooga, TN 37421, USA
National Car Rental Reviews
I wanted to take a moment to share my recent experience with the CHA,INT airport staff at National Car Rental.From the moment I arrived, I was greeted with a warm welcome and exceptional service. The staff was not only friendly but also highly knowledgeable, ensuring that I had all the information I needed for my rental. They took the time to answer my questions and helped me select the perfect vehicle for my needs.The management team was also impressive, demonstrating a commitment to customer satisfaction that truly stood out. Their professionalism and attention to detail made the entire process smooth and enjoyable.Overall, I had a fantastic experience, and I would highly recommend National Car Rental to anyone looking for reliable service and a great selection of vehicles. Thank you for making my rental experience so positive!Jorge
July 11 · Jorge RodriguezI had a great experience working with John. He was highly professional and demonstrated strong product knowledge, making the process smooth and easy. His expertise and attentive service gave me confidence in my rental choice. I truly appreciated his professionalism and would gladly recommend his assistance to others.
September 15 · Patrick MillerWe unfortunately locked a phone in the car before our flight. Since they didn’t open until after our departure and we handed over the keys we had to leave without it. We submitted a ticket and spoke to someone from corporate but they said themselves that this location doesn’t answer their phone. I understand that things happen and this is ultimately our fault but not being able to get things back is something we have never experienced and we have traveled a lot and rented a lot of cars. SUPER disappointed and just want the phone back.
July 11 · Maya WhitleyThey need a $400 deposit on a credit card! and then refuse to put any other charges, not credit related, on any other card. So I’m stranded, even though I have the money. Insane. The group told me they can do this outside of the airport rental place. How does that make any sense that you can’t do it here?
October 18 · Bob JonesChattanooga, TN airport team rescued a tragic trip (family funeral) with overly challenging conditions (major flight delays and complications). Our agent could have gone home at closing time and we would have had to wait in the airport many more hours for a car- but he waited until we arrived, made sure everything was safe and secure, and made it possible for us to continue our trip. I’m VERY GRATEFUL!!!
August 04 · Jaime True Daley
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