Budget Car Rental Introduce
For California residents and travelers in the Orange County area, the Budget Car Rental agency located in the Anaheim Hills Business Center provides a central and convenient source for reliable, temporary transportation. Situated in the city of Anaheim, a hub for both business and tourism, this location caters to a wide array of local needs, from family vacations and weekend adventures to essential vehicle replacement and corporate travel. The goal is to offer a seamless, budget-conscious experience without compromising on the quality and range of available vehicles.
The extensive fleet is a key benefit for users in the Southern California region. As a combined car rental and van rental agency, they offer everything from fuel-efficient economy cars, perfect for navigating congested California freeways, to larger vehicles necessary for group travel or hauling cargo. Customers can typically choose from vehicle classes such as Compact, Intermediate, Standard, and Full-Size Sedans, as well as a great selection of Minivans, SUVs, and even Convertible options for a truly Californian driving experience. Specialty vehicles, including Electric Vehicles (EVs) and Passenger Vans (up to 12- or 15-seaters), are also available to meet niche travel or moving demands, making it a flexible mobility partner.
The reputation of any car rental service hinges on its reliability. While one customer noted a very positive experience with extended return options and comfortable driving (even in an EV, despite long charging times), another raised serious concerns regarding pre-booked vehicle availability and the resulting customer service interaction. For local users, this underscores the necessity of proactive communication and making reservations as far in advance as possible, particularly during peak California travel seasons, to ensure their specific vehicle class is ready upon arrival.
The Budget Car Rental branch is conveniently located in the Anaheim Hills Business Center, making it easily accessible for residents across Eastern Anaheim and surrounding communities. The address is 5120 E La Palma Ave, a major east-west artery, which facilitates quick entry and exit to the 91 Freeway (Riverside Freeway) for travel throughout Orange, Los Angeles, and Riverside counties.
To ensure all local California customers can utilize the services comfortably, the facility offers excellent accessibility features:
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
These dedicated features demonstrate a commitment to serving customers with disabilities, ensuring a welcoming and accessible environment from the moment they arrive at the rental counter. Directions for picking up and returning vehicles are typically straightforward—often located onsite at the business center.
The 5120 E La Palma Ave location provides a comprehensive set of rental and related services tailored to the diverse needs of the Anaheim community:
- Full-Service Car Rental Agency: Offering short-term, daily, and extended-term rentals (Long-Term Car Rental) for a wide range of vehicle classes.
- Van Rental Agency: Specializing in Minivans, Passenger Vans, and Cargo Van rentals to accommodate large groups, family trips, or significant hauling needs.
- Electric Vehicle (EV) Rentals: Providing access to a growing selection of electric cars, such as models like the Kia EV6 or Tesla Short Range Model 3 (or similar), for customers interested in an environmentally conscious driving experience.
- Customer Pickup Service: A complimentary service where, by calling the location directly, customers can arrange to be picked up, which is highly beneficial for local users whose own car is unavailable.
- Flexible Payment Options: Accepting both Credit cards (Visa, Master) and Debit cards for payment, though a deposit (up to $5000 depending on car type) may apply, especially with debit card rentals.
- Fastbreak Service: Expedited counter service for members of the Fastbreak program, allowing frequent renters to speed up the check-out process.
- One-Way Car Rental: Options for one-way journeys, allowing greater flexibility for travel plans that start in Anaheim but end elsewhere in California or beyond.
The Budget Car Rental location in Anaheim Hills provides several value-added features that are worth considering for your next rental:
- Active Military Discounts: A notable highlight is the availability of discounts offered to active military personnel, recognizing and supporting the service community in Southern California.
- Diverse Utility Fleet: In addition to standard cars, the specialized inventory of minivans, 12- and 15-passenger vans, and cargo vans makes this a one-stop-shop for both personal and light commercial needs.
- Membership Benefits and Deals: The company regularly offers promotions such as a "Best Rate Guarantee," "Free Upgrade" (when available), and opportunities to earn a "Free Day" on minimum three-day rentals, which can lead to significant savings for frequent renters.
- Availability of Newer Technologies: The inclusion of Electric Vehicles (EVs) in the rental fleet, such as those made by Audi and Tesla, offers customers an opportunity to try out modern, high-tech transportation, though users should be mindful of the charging logistics.
- Geographic Flexibility: Customers are allowed to travel into Canada with their U.S. vehicle, provided they advise the counter and receive a Canadian Non-Resident Insurance Card, although travel into Mexico is restricted.
For reservations, to arrange for the customer pickup service, or for immediate inquiries, please use the following contact details:
Address: 5120 E La Palma Ave, Anaheim, CA 92807, USA
Phone: (714) 970-7423
Mobile Phone: +1 714-970-7423
The Budget Car Rental at 5120 E La Palma Ave is an excellent choice for California users seeking variety and specific utility vehicles. The fact that it operates as both a dedicated Car Rental Agency and a Van Rental Agency is a significant advantage, providing specialized options for everything from large family trips to essential moving or delivery needs with available Cargo Vans and 12- or 15-Passenger Vans. Their active military discount program is a commendable benefit for service members in the area.
The complimentary pick-up service, arranged by phone, is a valuable convenience for local customers who are without a car or whose travel plans require seamless transition to a rental vehicle. Furthermore, the acceptance of debit cards as payment (subject to deposit rules) makes the service accessible to a broader range of the community than agencies that strictly require a major credit card. For the average renter, the potential for flexible return dates and comfortable, well-maintained vehicles, as noted in positive feedback, makes for a reliable experience.
However, users are strongly advised to take proactive steps to mitigate the risk of disappointment, particularly concerning availability. The documented issue where a reserved car was not available at the scheduled pick-up time, coupled with reports of poor communication, highlights the importance of re-confirming reservations a day or two before the scheduled pick-up, especially for high-demand vehicle classes. By securing a booking early and confirming inventory close to the rental date, local users can maximize the likelihood of a positive experience with Budget Car Rental in Anaheim.
Budget Car Rental Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- Credit cards
Budget Car Rental Photos



Budget Car Rental Location
Budget Car Rental
5120 E La Palma Ave, Anaheim, CA 92807, USA
Budget Car Rental Reviews
expedialuck
★ 5★ 4★ 3★ 2★ 1I always have a great experience with budget Rent-A-Car. If I’m late returning the car, I can request a couple more days. I did have an experience with an all electric car that I was not too fond of it took 4 to 5 hours to charge and it was an Audi, six EV. But I did like the comfortable drive of it. I just did not have time to keep charging it to the maximum and even after five hours it still was not at 100% charge.
May 02 · Rhonda Johnson PawnellDo not rent a car from this agency - we had reserved a car 4 months ahead of our trip only to receive a call 2 hours before we we were scheduled to pick it up saying it wasn't available. They offered us another car, but it wouldn't have worked based on where we were going. We were left stranded at a hotel with two children and no option other than to scramble to find a new rental at the last minute. We ended up going with a different agency. I understand that things like this happen and it can be out of the agency's control if someone doesn't return a car on time, but the rudeness that I dealt with on the phone was completely uncalled for. The guy tried to compare me being stranded with two kids and having to scramble last minute to him having a bad morning at work. He talked down to me as if I was a child and when I asked if there was anything else they could do or try, he was like well I tried to give you the customer service number, but you didn't want it (meanwhile, all I had said was - are there any other options or things we could try). I was told by him and another agent when I called back that they would keep us updated and we'd be the first people they would call when a car came in, but we never heard from them again. Use Enterprise in Anaheim instead - they were fantastic and helped us out last minute.
August 08 · Emily ZollerI recently had an incredibly frustrating experience with a rental car company that I feel compelled to share. From the outset, the service was appalling, culminating in an encounter with a particularly rude and condescending attendant. Our dispute began over a gallon of gasoline, which, in hindsight, seems trivial but was handled with such disregard and unprofessionalism that it left a lasting impression.The attendant in question was not only dismissive of our concerns but also resorted to mocking and belittling us when we tried to explain our situation. It was clear from his demeanor and tone that customer service was the least of his priorities. To add insult to injury, this attendant decided to close the shop early, explicitly to avoid further interaction with us. This blatant disregard for customer service and basic decency was shocking. Now we are stuck paying for a crappy car for an extra night all because Budget store Ray Romano hates his job.
April 04 · Cody HarrisHad booked a car through Expedia , when I arrived I was told car has not been returned and there are no other cars available . The person I dealt with did not offer any solutions other than saying that's the way it is , tough luck. Being tourist in America we didn't have much choice than to change all our plans , I would never use them again.I was not offered another car , upgrade or downgrade or any effort to find a solution . The budget rep started talking to the next person after telling me with a smile that no car was available .
December 18 · Desmond ReddyI was called by this company at 4:58 PM the night before I was supposed to pick up my rental car. While I was at Disneyland. They said they didn't have a car for me and that I was out of luck. It was 4:58 PM on a Friday. So Budget''s customer service was closed. This lot is garbage. They didn't bother looking for a car or offer any help at all. The only way I found a car was by going through Expedia and getting another car through Budget about 10 miles away at the John Wayne Airport.
April 18 · Tracy Beach
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