Avis Car Rental Introduce
For Southern California residents, commuters, and visitors navigating the vast and varied landscape of Orange County, a reliable vehicle is not a luxury—it’s a necessity. Avis Car Rental, situated in a convenient neighborhood location in Fullerton, CA, provides a comprehensive solution for both personal and business transportation needs. This branch, located on East Orangethorpe Avenue, specializes not only in a full spectrum of rental cars but also in van rentals, making it a critical local resource for everything from family road trips to large group transport and moving logistics.
Avis is globally recognized for its commitment to high-quality service and a dependable fleet. The Fullerton location upholds this reputation by offering a wide variety of well-maintained vehicles, ensuring that whether you need a compact car for a quick trip to Downtown Fullerton or a 15-passenger van for a group outing to Disneyland or Knott's Berry Farm, you can find a suitable, comfortable, and safe option. They are also known for providing valuable benefits, such as significant discounts for active military and veteran families, and for prioritizing accessibility.
However, while Avis is a trusted brand, real-world customer feedback at local branches, including this one, sometimes highlights issues related to communication and reservation management. Customers have reported instances of poor communication regarding changes in operating hours and unexpected no-show fees even after appearing for a reservation. This underscores the professional advice to always confirm your pick-up and drop-off times—especially on weekends—and to meticulously document all interactions and agreements with the staff to prevent any stressful disruptions to your family or business trip plans across California.
The Avis Car Rental branch is strategically located in East Fullerton, making it highly accessible for residents of Fullerton, Brea, Anaheim, and the surrounding areas of Northern Orange County. Its location near major roads offers excellent connectivity without the higher stress and congestion of airport rental hubs.
The precise location is:
1900 E Orangethorpe Ave, Fullerton, CA 92831, USA
The branch is often co-located with other rental services, such as Budget Truck Rental, which contributes to its accessibility and visibility in the area. General directions typically guide customers off the 91 Freeway at State College Boulevard or the 57 Freeway at Orangethorpe Avenue, positioning the facility conveniently for those using California's major commuting arteries.
In keeping with a commitment to serving all members of the California community, the location is confirmed to offer key accessibility features:
- **Wheelchair Accessible Entrance:** The facility is equipped with an accessible entrance to ensure smooth entry and exit for customers utilizing mobility aids.
- **Wheelchair Accessible Parking Lot:** Designated parking spaces are available, allowing for safe and convenient access to the rental office.
Avis Car Rental in Fullerton is a dual-service agency, providing both traditional car rental and larger group/cargo vehicle rental options. The fleet is expansive, catering to a diverse range of traveler needs across Southern California.
- **Comprehensive Car Rental Fleet:** The vehicle classes available at Avis are extensive, including:
- Small to Full-Size Sedans (e.g., Toyota Corolla, Toyota Camry) for efficiency and standard travel.
- SUVs and Crossovers (e.g., Toyota Rav4, Ford Edge) providing comfort and extra capacity for luggage or gear for trips to the mountains or the coast.
- Luxury & Convertibles (e.g., Ford Mustang Convertible, Cadillac XT6) for those seeking to travel in style on California's scenic routes.
- Electric Vehicles and Hybrids (e.g., Toyota Prius Hybrid) for eco-conscious renters.
- **Van Rental Agency Services:** Crucially for groups and large families, this location offers dedicated van options, including:
- Minivans (e.g., Chrysler Pacifica) with 7-passenger capacity.
- 12-Passenger and 15-Passenger Vans, ideal for church groups, sports teams, or large family gatherings traveling through the region.
- **Flexible Payment Methods:** Customers can pick up their rental using both major **Credit Cards** and **Debit Cards** with a Visa or MasterCard logo. It is important for local users to note that a credit check may be performed when using a debit card, and a significant hold will be placed on the debit card, typically estimated at $200 plus the estimated rental charges. Prepaid debit/gift cards are generally not accepted for credit identification at pickup.
- **Optional Rental Enhancements:** To tailor your rental experience, Avis offers various add-ons, such as:
- GPS Navigation and SiriusXM® satellite radio.
- Toll payment solutions, including the Avis e-Toll service, which simplifies driving on California's electronic toll roads.
- Loss Damage Waiver (LDW) and additional liability protection options.
- Child safety seats.
The Avis Fullerton location offers several notable features that make it a compelling choice for specific local user groups and rental scenarios.
- **Active Military Discounts:** A standout highlight is the provision of discounts for active U.S. military personnel, veterans, National Guard, Reservists, and their families, often in partnership with organizations like Veterans Advantage. These savings can be significant, offering up to 35% off Pay Now rates.
- **Avis Preferred Program:** Enrollment in the Avis Preferred loyalty program allows members to bypass the counter at many locations, selecting their car and speeding up the overall rental process—a feature highly valued by frequent business travelers and locals.
- **Neighborhood Convenience:** As an off-airport rental location, it offers competitive rates and a generally less hectic environment than major airport facilities, which is a substantial benefit for local renters in Orange County.
- **Young Renter Policy:** The minimum age to rent a car at most Avis U.S. locations has been lowered to 21, accommodating college students and younger adults in the area, although an additional daily underage surcharge will apply for drivers aged 21-24.
- **Diversity of Fleet Options:** The ability to rent specialized vehicles, including premium SUVs and 15-passenger vans, ensures that this branch can handle a wider range of logistical demands than typical car-only agencies.
For local inquiries, to confirm operating hours, or to arrange a pick-up service (if available at this specific neighborhood location), customers should use the following contact details. Always confirm critical details directly with the branch prior to your rental date.
Address:
1900 E Orangethorpe Ave, Fullerton, CA 92831, USA
Primary Phone:
(714) 526-3630
Mobile Phone:
+1 714-526-3630
Customers should be aware that neighborhood locations often have limited weekend hours, which is a crucial detail to verify when booking, especially for Sunday pickups or returns. For example, reported Sunday hours have been as short as 8:00 AM to 12:00 PM.
The Avis Car Rental location at 1900 E Orangethorpe Ave is particularly worth choosing for California users who are **active military or veterans**, given the generous discount programs offered. Furthermore, its dual capability as both a **car rental agency and a van rental agency** makes it an invaluable resource for large groups, schools, or businesses in Orange County needing substantial passenger or cargo capacity without traveling to a distant airport.
While the convenience of its location and the quality of its fleet are high, prospective renters should proceed with a heightened degree of vigilance. The customer reviews regarding poor communication on hours of operation and issues with 'no-show' fees underscore the necessity of a meticulous rental approach. To mitigate potential issues, local users should:
- Call the branch directly to confirm the exact operating hours for their scheduled pickup and return days, particularly on weekends.
- Keep a clear record of all communication, including the names of the staff spoken to regarding any changes or requests.
- Verify the cancellation policy and ensure any cancellations are processed and documented well in advance.
Choosing Avis in Fullerton provides access to a premium fleet and valuable discounts, but coupling that choice with diligent preparation is the best way to ensure a seamless and successful rental experience for your Southern California travels.
Avis Car Rental Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- Credit cards
Avis Car Rental Photos

Avis Car Rental Location
Avis Car Rental
1900 E Orangethorpe Ave, Fullerton, CA 92831, USA
Avis Car Rental Reviews
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★ 5★ 4★ 3★ 2★ 1Very disappointed. We hired a car from here. On the day of pick up, we overslept our alarm (jet lag) & called to advise them at 11.30pm that we still wanted the rental and were on our way. We arrived to find the store closes at 12 noon on Sundays- we were unaware of this and can’t understand why we were not informed of this when we called. Instead we were stranded and are out of pocket the cost of an Uber out there and the rental (as we have not yet been able to resolve this with Avis). Improved communication on the day would have meant a less stressful start to our family trip. Hopefully this can still be resolved with a refund..
October 01 · Tracey ThompsonThese people are scum. I made a reservation to rent a vehicle. When I arrived the staff advised that my reservation had been cancelled and they had no vehicles that they could rent to me. A few days later I get hit with a $50 no show fee. Not only did they greatly inconvenience me, I have to fight Avis on this bogus charge when I indeed did show up.
October 03 · Neil PatelDO NOT EVER RENT AT THIS LOCATION!!About to file police report against the mother and daughter team at OrangeThorpe Fullerton, California location for stealing my property.These ladies should be ashamed of their treatment of my family and of themselves in general.PLEASE DO NOT RENT HEREUpdateReceived response as shown from "owner"Given these ladies told my son and me they would throw my personal belongings away if they got the car returned to their location(which I confirm they did), it is difficult to trust this response and send them MORE personal information.PLEASE DO NOT RENT HERE. THERE ARE OTHER LOCATIONS NEARBY THAT MAY BE LESS TOXIC AND DECEITFUL. **Also reached out to CEO ONLY TO HAVE a rep from the same customer service that failed me for 9 months now**
May 15 · Stacey UlrichThis is the first time renting a car for me, and I called Avis to confirm they rented to 25 and under people. The day my rental came up, it turned out that they refused to rent to me because I have 1 point in my license. I had to rearrange some plans and that happens. However the problem is that they kept the amount I paid in advance for the rental! I contacted them again and they agreed to refund the money and 30 days nothing. I would advise you all to find a different company to rent from, Avis is not a good company.
December 23 · Carson SzederThis is the second time I had terrible experience at this location. I made a reservation online thru Costco for an intermediate car. I knew that I would be 30 minutes late. I called the local number that listed on their website, somehow it connected me to Avis nationwide center. I was told that I can pick up my car anytime within 12 hours and I don't need to notify them for coming late. When I showed up, it's about 35 minutes late, the lady told me that because I was late, the car I reserved was gone. They will give me a fully electric car or I had to pay extra $100 for upgrade to SUV . This is completely rip off. I can't take the fully electric car . First, I don't know how to use it. Secondly, there's no charging station around my area. I already made a reservation and now she wanted me to pay more for SUV??? I don't need SUV . I'm done business with this location.
June 19 · Thuy Nguyen
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