Budget Car Rental Introduce
For individuals and families in the northern sections of Chicago, the Budget Car Rental branch conveniently situated on West North Avenue provides a critical neighborhood resource for quick and reliable vehicle access. Positioned to serve the communities of Lincoln Park, Wicker Park, and surrounding areas, this location at 933 W North Ave operates as a full-service Car rental agency and a specialized Van rental agency, catering to everything from daily errands to weekend road trips out of Illinois.
What truly sets this location apart for local users is the demonstrated commitment to exceptional, proactive customer service, particularly in challenging circumstances. One heartfelt testimonial highlights the actions of employees Jose and Edwin, who went above and beyond for a family stranded in Chicago on a busy Mother's Day weekend after a flight delay caused them to miss their train. Despite the high-demand period, these agents took the time to use their "expertise to help us in our time of need," finding a way for the family to rent a car and secure a good deal and discount to get home. This level of professionalism and dedication proves that when local users are faced with a travel emergency, the North Avenue branch has the staff willing to provide impactful support and dedication to solving complex rental problems.
The facility is also recognized for offering Active military discounts, making it a preferred choice for service members and their families in Illinois who rely on such cost-saving benefits. Furthermore, this branch has embraced modern fleet technology, including electric vehicles (EVs). However, customers considering an EV from this location for long-distance travel, especially outside the Chicago metropolitan area, should exercise caution. One review detailed a frustrating experience where a promised midsize SUV was substituted with an EV that was only 52% charged. While the customer was initially assured that charging would be easy and free, they incurred costs and were severely delayed by the lack of available fast-charging stations en route, ultimately having to change their return location. This incident underscores that while the staff is often helpful, renters should proactively inquire about the charge status of EVs and the availability of fast-charging infrastructure along their intended travel route.
In short, the North Avenue Budget is a beacon of excellent, compassionate service for those in a bind, offering a wide fleet, but users must be cautious about unexpected EV assignments and the logistical challenges they might present for trips beyond urban Illinois.
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The Budget Car Rental branch is perfectly situated in the highly trafficked, dynamic neighborhood area of Lincoln Park, providing convenient accessibility for a significant segment of the Chicago population. The physical address is 933 W North Ave, Chicago, IL 60642, USA. The location is often referenced as the Lincoln Park/North Ave Collection point, with the entrance specified as being on North Sheffield Ave, which is a helpful navigational detail for first-time visitors in the area.
This neighborhood location is designed to minimize travel hassles for local pick-ups, eliminating the need to drive to crowded airport hubs like O'Hare or Midway. It is easily accessible via public transportation and main city arteries, serving both city residents and those coming from nearby suburbs.
The facility is committed to full accessibility standards for the Illinois community:
- Wheelchair accessible entrance: Ensures ease of access into the rental office for all customers.
- Wheelchair accessible parking lot: Provides designated and convenient parking, which is a key advantage in a dense urban setting like Lincoln Park.
Operational hours are generally Monday through Friday from 7:30 AM to 5:30 PM, with limited weekend hours (typically 8:00 AM to 12:00 PM), allowing customers to start and end their rentals around their work week schedules.
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The 933 W North Ave Budget location offers a comprehensive suite of rental services tailored for the urban Illinois customer, ensuring solutions for various transportation needs, complemented by modern payment technology and customer-focused programs:
- Diverse Car and Van Fleet: As both a Car rental agency and a dedicated Van rental agency, the fleet ranges from fuel-efficient compacts and intermediate sedans for city driving to spacious SUVs, minivans, and 12-passenger vans for group travel or moving.
- Electric Vehicle (EV) Rentals: The branch includes modern EVs in its available inventory. Note: Customers should be prepared to discuss charging logistics, particularly if their reservation is for a long-distance trip.
- Flexible Payment Methods: The agency accepts a variety of modern payment forms, ensuring a seamless transaction process. Accepted methods include Credit cards, Debit cards, and NFC mobile payments (such as Apple Pay or Google Pay).
- Active Military Discounts: A key benefit is the availability of Active military discounts, providing cost savings for U.S. armed forces personnel, veterans, National Guard, Reservists, and their immediate family members (proof of status required at pick-up).
- Emergency/Situational Customer Support: As demonstrated by customer reviews, the staff is willing to dedicate time and expertise to assist customers facing unexpected travel crises, such as missed connections or last-minute holiday weekend bookings.
- One-Way Rentals: The location facilitates one-way rentals, which is a valuable service for customers whose travel plans require picking up a vehicle in Chicago and dropping it off at another Budget location elsewhere in Illinois or across the country.
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The key features of the North Avenue Budget branch emphasize convenience, affordability, and supportive personnel, making it a reliable neighborhood choice:
- Recognized Customer Excellence: Highly praised staff members like Jose and Edwin exemplify a commitment to extraordinary service, providing not just rentals but active solutions to customer travel problems, earning the location high marks for human support.
- Valuable Military Savings: The availability of Active military discounts is a significant highlight, offering tangible savings and recognition for service members residing in or traveling through Illinois.
- Modern Payment Flexibility: The acceptance of NFC mobile payments provides a quick, contactless checkout experience, enhancing overall customer convenience at the counter.
- Dedicated Accessibility: Ensuring access for all patrons with a Wheelchair accessible entrance and Wheelchair accessible parking lot demonstrates inclusion and ease of use for the entire Illinois community.
- Fleet Modernity (with EV Consideration): The inclusion of electric vehicles in the fleet signals a forward-thinking approach, though local renters planning extensive road trips must be prepared for potential EV charging hurdles and should confirm their vehicle type preference during booking. The challenge of slow charging on the road means that an unexpected EV can severely disrupt non-local travel plans.
- Strategic Urban Location: Being situated in Lincoln Park allows for easy access from various popular Chicago neighborhoods, avoiding the congestion and processes of the major airports.
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For reservations, questions about vehicle availability (especially regarding EVs or van rentals), or details on the active military discount, local Illinois customers should reach out to the Lincoln Park Budget Car Rental location directly:
- Address: 933 W North Ave, Chicago, IL 60642, USA
- Phone: (312) 219-6153
- Mobile Phone: +1 312-219-6153
Calling the branch directly is highly recommended, especially to verify the availability of a specific vehicle class or to confirm the documentation required to receive the active military discount prior to your pick-up date.
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The Budget Car Rental at 933 W North Ave is an outstanding choice for Illinois users who prioritize compassionate, dedicated customer service and value-added discounts in a highly convenient urban location. It is specifically worth choosing for:
- Service Members and Their Families: The availability of the Active military discount provides a significant financial incentive and is a direct benefit worth utilizing.
- Customers Seeking Quick, Stress-Free Service: The highly praised service, where staff actively seeks solutions for travel dilemmas (like the stranded family), makes this a reliably supportive rental partner, especially for last-minute or stressful bookings.
- Urban Renters: The location's easy access via the major roads and proximity to popular Chicago neighborhoods like Lincoln Park and Wicker Park ensures a minimal time commitment for vehicle pick-up and return.
However, those planning a road trip far outside the Chicago area should explicitly request a gas-powered vehicle and confirm the fuel type at pick-up to avoid the potential inconvenience and cost of finding reliable high-speed charging stations, a logistical hurdle that temporarily reduced one customer’s overall rating. Provided you are mindful of the EV fleet options, this branch offers a winning combination of great customer support, financial incentives, and a convenient location, ensuring a positive rental experience for local Illinois users.
Budget Car Rental Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Budget Car Rental Photos










Budget Car Rental Location
Budget Car Rental
933 W North Ave, Chicago, IL 60642, USA
Budget Car Rental Reviews
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★ 5★ 4★ 3★ 2★ 1I was expecting to rent a midsize suv gas vehicle. But, they only had an electric vehicle that was 52% charged. I was told that charging is free and that I wouldn’t have any problems driving long distance.I ended up paying $22 to fully charge the vehicle which took over an hour. After driving 2.5 hours, I stopped to recharge the vehicle and the only stations that were available were slow charging stations. The charge would have taken 10 hours and 10 minutes if I had not opted to turn the vehicle in at the Airport in Savoy, IL. The agents at the airport were amazing and provided me with excellent service!! Megan and Dionte were quick to provide me with another vehicle and even returned to give me an ipad that I had left in the electric vehicle.. They are the reason that I gave 3 stars
September 12 · Mark DoktornupeThanks to Jose and Edwin for all the great service and support they provide to me and my family. After our flight was delayed and missed our train by 4 minutes, we were stranded in Chicago with no way to get to our final destination. After calling and visiting multiple locations to rent a car (and laughed at our face, it's mothers day weekend) but it was Jose and Edwin that took their time and expertise to help us in our time of need. Thank you for your professionalism and dedication to all the customers. Thank you for the great deal and discount you found for me and for finding us a way home.
May 12 · Mario CabanaTried returning a car at the lot but workeds seemed preoccupied and unprepared to receive me id put zero stars if i could
October 03 · Nicholas Octavio DuarteWorst rental car experience of my life. I book online and my reservation is confirmed. The confirmation email says to bring one form of ID and a credit card. Because he credit car I bring isn’t the one I booked with he cancels my reservation. Then he says no cars. Then he says oh yes they have a car but will need a new reservation. We do that. Then he says he needs two forms of ID to rent me the car. Mind you I have ubered here to get the car, with my 3 year old and her car seat. Now I have to Uber back home.
June 15 · Candice Kistner State FarmChicago. No instructions on where to leave the car, after a very stressful night (part of our holiday) trying to sort it all out we had to pay a fee to then take it back the next morning. Granted it wasn't much but the stress alone, especially at the time I would have given it zero stars. It turns out, if anyone needs to know, its a parking garage with no signs on it, 6th floor, then a tiny shop front around the other side of the building to drop off keys. The guys in there were nice though, not thier fault. NEEDS MORE SIGNS.
May 20 · K Eggleton
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