Hertz Car Rental - Price Toyota New Castle

- 168 N Dupont Hwy, New Castle, DE 19720

For residents of Delaware, having convenient and reliable access to rental vehicles is essential, whether for insurance replacements, business travel, or weekend getaways across the Mid-Atlantic region. Hertz Car Rental, operating from the Price Toyota dealership in New Castle, offers a prominent option for local mobility solutions. This partnership brings the globally recognized reliability of Hertz, a leading car rental agency, together with the local presence of a trusted automotive dealer on the busy North Dupont Highway corridor.

This location is specifically noted for providing a comprehensive selection of passenger vehicles—ranging from economy sedans ideal for navigating local New Castle traffic to larger SUVs and potentially Toyota-specific models, catering to diverse needs across the First State. The operation emphasizes customer convenience by offering on-site services and multiple modern payment methods, including credit cards, debit cards, and NFC mobile payments, reflecting a focus on streamlining the rental process.

However, potential renters in the Delaware area must exercise caution regarding operational details. Publicly available information and customer feedback strongly indicate significant discrepancies in listed business hours, physical signage, and communication processes. Several reviews point to difficulties locating the office, which is reportedly inside the Price Toyota body shop, and finding the location closed despite having confirmed reservations and conflicting hours listed across various platforms.

Prospective customers are therefore urged to treat all online and automated information with skepticism. Before committing to a rental, especially one outside of standard Tuesday through Thursday business hours (8:00 AM to 4:00 PM, according to some reports), customers should call the local office directly to speak with an employee and verify that the location is open, that their reserved vehicle is available, and that their specific pick-up time is guaranteed. This proactive verification is crucial for ensuring a smooth and successful rental experience in New Castle.

The Hertz Car Rental office is situated strategically in New Castle, Delaware, within the larger Price Toyota dealership complex. Its location on North Dupont Highway (US Route 13) places it along a major North-South artery, making it easily accessible from Wilmington, Christiana, and surrounding areas in northern Delaware.

The official address is:

168 N Dupont Hwy, New Castle, DE 19720, USA

While the address is straightforward, locating the rental office upon arrival may require attention. Public information suggests the office lacks clear exterior signage and is located *inside* the Price Toyota body shop/collision center area, rather than the main showroom. This detail is important for Delaware residents to know to avoid confusion and wasted time searching the large dealership property.

The location provides several practical accessibility features, a positive for all customers:

• Wheelchair Accessible Entrance: Ensures ease of entry into the rental office.
• Wheelchair Accessible Parking Lot: Dedicated parking spaces are available, simplifying arrival and departure for customers with mobility considerations.
• On-site Parking: Ample parking is provided for customers to leave their personal vehicles while renting.

Crucially, local customers must note the high risk of inaccurate operating hours. While some sources may list Mon-Fri operations or extended hours, customer reports indicate the location may be closed on Fridays, Saturdays, and Sundays, and only open on Tuesday, Wednesday, and Thursday from 8:00 AM to 4:00 PM. Always call the local number to confirm before driving to the location, regardless of what your email confirmation or the national website states.

Hertz at Price Toyota offers services typical of a modern, well-equipped car rental agency, tailored to the needs of Delaware drivers who require temporary vehicle access for personal or dealership-related purposes.

• Passenger Vehicle Rentals: A standard fleet of vehicles is available, generally including:
  • Economy and Compact Cars: Great for fuel efficiency and city driving around New Castle and Wilmington.
  • Intermediate and Full-Size Sedans: Comfortable options like the Toyota Camry or similar models for longer journeys.
  • SUVs: Various sizes of sport utility vehicles for families or those needing extra cargo space.
• Toyota Model Rentals: Leveraging the dealership location, the agency may offer specific rental models from the Toyota line-up, providing a unique opportunity for Delaware drivers to “try before you buy” or simply rent a high-quality Toyota.
• Onsite Services: The convenience of onsite services means customers can complete their rental agreements and vehicle inspections directly at the dealership, simplifying the pickup process.
• Payment Flexibility: The agency accepts multiple payment types for ease of transaction:
  • Credit Cards: Accepted widely for both deposit holds and final payment.
  • Debit Cards: Accepted for final payment, and potentially for the deposit, though often with additional requirements and restrictions that must be clarified locally.
  • NFC Mobile Payments: A modern, convenient option for contactless transactions.
• Insurance and Service Replacement Rentals: Given its location within a major dealership and body shop, this Hertz is well-suited to handle rentals for Delaware customers whose vehicles are in for servicing, collision repair, or warranty work at the Price Toyota facility.

The Hertz location at Price Toyota distinguishes itself in the northern Delaware car rental market through several key features that can benefit local customers, provided communication is prioritized.

• Dealership Synergy: Being situated at a Toyota dealership offers a unique benefit, granting potential access to a fleet of late-model, well-maintained vehicles, and potentially the option to rent a specific Toyota model that the customer is interested in purchasing.
• Prime North Delaware Location: The address on N Dupont Highway is a major convenience for commuters and residents in the greater New Castle County area, offering an accessible alternative to airport or downtown Wilmington rental desks.
• Modern Payment Options: The acceptance of NFC mobile payments alongside traditional credit and debit cards provides a smooth, quick, and modern checkout experience, aligning with contemporary customer expectations.
• Commitment to Accessibility: The provision of a wheelchair accessible entrance and parking lot demonstrates a commitment to serving all members of the Delaware community with ease and respect.
• Competitive Pricing Potential: Data suggests this Hertz location often offers competitive daily rental rates, sometimes being one of the cheapest options in the New Castle area, making it an attractive choice for budget-conscious renters.

Due to the recurring issues with external operating information, Delaware renters should use the following direct contact details to confirm all reservation specifics, operational hours, and vehicle availability before arriving at the location.

Address: 168 N Dupont Hwy, New Castle, DE 19720, USA
Phone: (302) 200-4084
Mobile Phone: +1 302-200-4084

Hertz Car Rental at Price Toyota New Castle is worth choosing for Delaware residents who are looking for cost-effective daily rentals, require a Toyota rental as a service loaner or replacement vehicle, or prioritize a mid-county location easily accessible via Dupont Highway. The location’s competitive pricing and modern payment options make it financially and logistically appealing for those with scheduled, mid-week rental needs.

However, the critical caveat for selecting this location is the absolute necessity of direct communication and verification. Given the documented instances of inaccurate hours—including the office being closed entirely on days it was advertised as open—and the difficulty in finding the unmarked office within the dealership’s body shop, customers must take responsibility for confirming their booking status.

To ensure a positive rental experience and avoid the frustration and added cost reported by previous customers, Delaware users should:

• Call the local office phone number (302) 200-4084 immediately prior to their intended pick-up time to confirm they are open and that the car is ready.
• Specifically ask for directions to the rental office upon arrival at the 168 N Dupont Hwy address, confirming that it is located within the body shop area.
• Avoid booking reservations that fall outside the typical business hours of the associated Price Toyota dealership or during non-peak rental days (like Friday or Saturday) without speaking directly to a representative who can guarantee staffing.

By strictly adhering to these verification steps, you can successfully utilize this Hertz location for its valuable benefits—access to a quality fleet and local convenience—while mitigating the risks associated with documented operational inconsistencies.

Hertz Car Rental - Price Toyota New Castle

168 N Dupont Hwy, New Castle, DE 19720, USA