Enterprise Rent-A-Car

- 800 N Hanover St, Carlisle, PA 17013

For residents and travelers in Central Pennsylvania, specifically in the Cumberland Valley area, having a reliable, locally focused car rental resource is essential. The Enterprise Rent-A-Car branch situated on North Hanover Street in Carlisle is a key transportation provider, catering to a diverse range of local needs—from temporary replacement vehicles while a personal car is being repaired, to spacious vans for weekend group excursions, or a clean, low-mileage car for a necessary road trip.

This location serves the community of Carlisle, a historic and vibrant area known for the Carlisle Barracks military installation and the famous Carlisle Fairgrounds events, attracting visitors from across the state and the nation. The business prides itself not only on providing a fleet of vehicles in excellent condition but also on delivering an exceptional level of customer service, often going the extra mile, especially during times of unexpected travel stress, as highlighted by numerous satisfied customers. This commitment to service solidifies its position as a trusted choice for vehicle rental across Pennsylvania.

A notable distinction of this specific Enterprise branch is that it proudly identifies as a women-owned business, contributing to the diversity and entrepreneurial spirit of the Carlisle commercial landscape. This characteristic, combined with its strong support for the local military community through special discounts, makes it a distinct and valuable asset to the Cumberland County region.

The Enterprise Rent-A-Car branch is centrally and conveniently positioned within Carlisle, PA, making it easily accessible for local residents and those traveling through the I-81 corridor. Its location on a major thoroughfare ensures quick access to and from surrounding towns like Mechanicsburg, Shippensburg, and Harrisburg.

The agency’s physical location is:

Address: 800 N Hanover St, Carlisle, PA 17013, USA

Accessibility is a top priority at this facility, ensuring a smooth experience for every customer. The branch offers practical and inclusive features that enhance the rental process for individuals with mobility considerations:

• Wheelchair accessible entrance to the main office and counter area.
• Wheelchair accessible parking lot with designated spaces close to the entrance.
• Dedicated on-site parking for customers, making vehicle pickup and return convenient and stress-free.

For those needing to return a vehicle outside of regular business hours, the Carlisle location facilitates this by providing an after-hours return procedure. Customers can park and secure the vehicle on-site and place the keys in the designated drop box. It is important for customers to remember that they remain responsible for the vehicle's condition until the business officially opens and checks in the car.

As both a car and van rental agency, the Enterprise branch on North Hanover Street maintains a broad and well-maintained fleet to satisfy a variety of Pennsylvania travelers' demands. The emphasis is consistently placed on providing modern, clean, and low-mileage vehicles for maximum reliability.

Core services provided include:

• Car Rental: Offering a wide spectrum of vehicles, including fuel-efficient economy and compact cars, comfortable mid-size and full-size sedans, and various sizes of SUVs—essential for Pennsylvania’s diverse weather and travel conditions.
• Van Rental: Dedicated passenger van rentals, which are ideal for large families, group travel to events at the Carlisle Fairgrounds, or organizational needs within the community.
• Long-Distance Road Trip Rentals: Providing dependable vehicles for extended travel, as demonstrated by the customer review regarding a successful road trip from Canada to Florida. The company's focus on low-mileage inventory supports safe long-haul journeys.
• After-Hours Return Service: A secure key drop-off option for returns made outside of the stated operating hours.
• Payment Flexibility: Accepting major credit cards, debit cards, and modern NFC mobile payments for hassle-free transactions.
• Protection Options: Offering various optional Damage Waiver (DW) coverage, which ranges from approximately $22.99 to $24.99 per day, allowing renters to waive or reduce their financial responsibility for damage to the rental vehicle.
• Cross-Border Travel Support: Specifically, rentals originating from this location are permitted to travel into Canada, allowing more flexibility for Pennsylvanians planning northern excursions, provided the vehicle class meets the requirements (typically Economy through Full Size cars and Minivans).

The Enterprise Rent-A-Car branch in Carlisle distinguishes itself through several exceptional features that resonate strongly with the local Pennsylvania community.

Key highlights and points of pride for this business include:

• Identifies as Women-Owned: Operating under women's leadership, this business is a noteworthy employer and service provider within Cumberland County, a valuable attribute for customers who wish to support diverse local enterprises.
• Active Military Discounts: In recognition of the close proximity to the Carlisle Barracks and the large population of military families in the region, the branch offers special rates and discounts for active military members, veterans, and government employees for both official and personal travel, including a standard 5% off base rates for leisure travel.
• Crisis Customer Service Excellence: Customer testimonials praise the staff for exceptional service during stressful, time-sensitive emergencies—such as accommodating a rental request 15 minutes before closing on the busy Saturday before Christmas to save a major road trip, demonstrating outstanding dedication and flexibility.
• High Vehicle Quality: Customers consistently report that the vehicles are "all in good condition, low mileage," and "EXCELLENT," indicating a fleet that is reliable and well-maintained, giving Central Pennsylvania drivers peace of mind.
• Integrity and Trust: The staff demonstrated exceptional honesty and integrity by quickly locating and securely holding a customer's wallet that was left in the returned vehicle, ensuring a major loss was avoided for the traveler.

For current operating hours, vehicle availability checks, reservation modifications, or to inquire about specific rates and military discounts, customers can contact the Enterprise Rent-A-Car team directly.

Address: 800 N Hanover St, Carlisle, PA 17013, USA

Phone: (717) 258-4495

Mobile Phone: +1 717-258-4495

Standard operating hours are generally Monday through Friday from 8:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM, with the branch typically closed on Sunday. However, customers are advised to verify these times, especially around holidays.

Choosing Enterprise Rent-A-Car on North Hanover Street in Carlisle is a decision rooted in reliability, exceptional human service, and community alignment. The branch provides more than just a car; it offers peace of mind through a high-quality fleet and a team that is genuinely focused on the customer experience.

For Pennsylvania residents, particularly those tied to the military or those who value supporting women-owned businesses, this location’s features are highly relevant. The active military discount program directly benefits the community surrounding the Carlisle Barracks, while the women-owned status contributes to local economic diversity. Moreover, the dedication of the staff, as shown by their willingness to stay late during the peak holiday season to assist a family in a desperate situation, exemplifies a level of service that turns a stressful situation into a "memorable experience." From providing clean, low-mileage vehicles for safe cross-country travel to the small but essential act of safeguarding a lost wallet, the team has repeatedly proven its dedication. With convenient on-site parking, full accessibility, and flexible payment methods including NFC mobile payments, this Enterprise branch is undeniably the superior choice for car and van rental in the Carlisle, PA, region.

Enterprise Rent-A-Car

800 N Hanover St, Carlisle, PA 17013, USA