Cathay Express Transportation

- 1647 81st St, Brooklyn, NY 11214

Introduction / Overview: Specialized Transportation for the New York Community

For residents across the New York metropolitan area, securing reliable, safe, and dignified transportation for individuals with mobility challenges, disabilities, or non-emergency medical needs is paramount. Cathay Express Transportation, based in Brooklyn, is a dedicated service provider focusing precisely on these essential requirements. Unlike a standard car rental agency that provides vehicles for self-drive, Cathay Express operates as a comprehensive Handicapped Transportation Service, Ambulette Transportation, and General Transportation Service. Their expertise lies in Non-Emergency Medical Transportation (NEMT), offering a vital lifeline for seniors, patients, and individuals with disabilities.

Serving all five boroughs—Manhattan, Brooklyn, Queens, Staten Island, and The Bronx—as well as Long Island, New Jersey, and Upstate New York, Cathay Express Transportation ensures that logistical hurdles do not prevent access to medical care, family events, or travel. The service is available 24 hours a day, 7 days a week, offering both scheduled and on-call transport solutions with a strong commitment to punctuality and compassionate care.

Location and Accessibility: Brooklyn Hub Serving the Tri-State Area

Cathay Express Transportation's main operational base is strategically located in Brooklyn, positioned to efficiently dispatch vehicles across the vast service area that encompasses all of New York City and beyond.

• Address: 1647 81st St, Brooklyn, NY 11214, USA

Although the physical location in Brooklyn is the administrative and dispatch hub, the true accessibility of Cathay Express is defined by its wide service reach and its dedication to accommodating all riders. A fundamental feature of their operation is the vehicle and facility accessibility standards:

• Wheelchair Accessible Entrance: The main business office features a wheelchair-accessible entrance, ensuring that any walk-in customer or staff member with mobility needs can easily access the premises.
• Door Service (Door-to-Door): The service itself is structured to be completely accessible, providing 'door-to-door' or even 'door-through-door' assistance. This means trained drivers assist passengers from inside their residence right into the specialized vehicle and then safely into their destination facility, which is a critical feature for users with limited mobility who rely on this kind of professional support.

Services Offered: Comprehensive Non-Emergency Mobility Solutions

Cathay Express Transportation offers an extremely comprehensive catalog of transportation options focused on health, essential travel, and quality of life for the elderly and disabled communities.

The core services, which can be covered via Private Pay or potentially through Medicare and other care systems, include:

• Non-Emergency Medical Transportation (NEMT): Covering transportation to and from a vast range of medical appointments, including:
  • Doctor and Dentist Appointments
  • Dialysis Transportation and Physical Therapy Appointments
  • Nonemergency Hospital Visits and Discharges
  • Skilled Nursing Facility and Assisted Living Facility Transport
  • Personal Medical Transportation and Prescription Pickups
• Accessible Vehicle Types: Specializing in vehicles equipped to handle all levels of mobility requirements:
  • Ambulette Transportation and Wheelchair Ambulette Service
  • Wheelchair Accessible Transportation and Wheelchair Accessible Taxi/Cab Service
  • Stretcher Transportation (for non-ambulatory patients requiring a lie-down position)
  • Ambulatory Transportation (for patients who can walk but require assistance)
• Airport and Travel Shuttles: Dedicated transportation for travel needs:
  • Airport Car Service, Airport Pick Up, and Airport Shuttles
  • Handicap Airport Transportation and Wheelchair Accessible Airport Shuttles (serving major NYC airports)
  • City Tours and Ground Transport In (for organized leisure and sightseeing)
• Social and Essential Life Transportation: Services extending beyond medical needs:
  • Senior Transportation Services to family events or senior living facilities
  • Cab Service for general, reliable transportation with assistance
  • Medical Logistical Coordination and Care System Transport

Features / Highlights: Safety, Training, and Care

The major highlights of Cathay Express Transportation revolve around their commitment to high-quality care, professional training, and the use of specialized equipment, which significantly elevates the service above that of a standard taxi or car service.

• Trained & Certified Drivers: Drivers are rigorously trained in safety protocols, CPR certified, and first aid trained, providing an essential layer of emergency preparedness and care throughout the journey.
• Door-Through-Door Service: Going the extra mile, the service includes active assistance from the driver, helping the patient or senior from their door into the vehicle and then into the destination facility, including assistance with wheelchairs and even a flight of stairs, if necessary.
• Specialized Fleet: Vehicles are custom-equipped with features like Braun Hydraulic or RICON wheelchair lifts, extended high roofs, and ramps, ensuring a safe, clean, and comfortable experience for the passenger, regardless of their equipment.
• Wide Geographic Coverage: Offering service not just across NYC’s five boroughs, but extending to Long Island, New Jersey, and Upstate New York, providing seamless mobility for longer-distance family visits or treatments.
• Available 24/7: The service is available 24 hours a day, 7 days a week, making it reliable for appointments, discharges, or unexpected needs at any time.
• GPS Tracking: Vehicles are equipped with GPS tracking, ensuring efficient routing, accurate appointment times, and an added layer of safety and coordination.
• Acceptance of Private Pay and Insurance: The company accepts Private Pay/Private Paying customers and coordinates with Medicare Transportation and other care system payments, offering flexible payment solutions for users.

Contact Information (Address, Phone)

New York residents, patients, and healthcare facilities can arrange transportation or inquire about rates and services through the following contact channels:

• Address: 1647 81st St, Brooklyn, NY 11214, USA
• Primary Phone (Booking/Dispatch): (212) 261-5555
• Mobile Phone: +1 212-261-5555

Given the critical nature of NEMT services, callers should be prepared to provide details about the passenger's mobility status (wheelchair, stretcher, ambulatory), the destination, and whether the service is covered by a care system or is private pay.

What is Worth Choosing: Reliability and Compassionate Care

For users in the New York region—whether a family member, a caregiver, or a healthcare professional—Cathay Express Transportation is an excellent choice for specialized transport because of its unparalleled dedication to reliability and compassionate, professional care. Standard car services often fall short in providing the necessary assistance, securement, and appropriate vehicle structure for wheelchair users or seniors.

Choosing Cathay Express means choosing a partner in care. The extensive list of medical services they cover, the rigorous training of their CPR and first-aid-certified staff, and the comfortable, clean, and accessible vehicles create a crucial support system. The ability to rent a large, accessible van for a family outing—as highlighted by a customer review—demonstrates their flexibility in addressing both critical medical needs and quality-of-life events. Their 24/7 availability and broad service area covering the entire NYC area and surrounding states make them a highly dependable and convenient choice for those whose freedom of movement depends on a dedicated, professional service. For New Yorkers looking for peace of mind when transporting vulnerable loved ones, this service offers a superior, specialized solution.

Cathay Express Transportation

1647 81st St, Brooklyn, NY 11214, USA