EZ Car Rental Introduce
EZ Car Rental operates as a local **Car rental agency** serving the New York community, with its primary location situated in Brooklyn. For residents and visitors in the boroughs needing temporary vehicle access—whether for a weekend getaway outside the city, a family trip, or as a temporary replacement vehicle—a local agency like EZ Car Rental aims to provide an accessible option.
Like any local car rental service, EZ Car Rental offers a range of vehicles, typically spanning from compact sedans ideal for city driving to larger SUVs or minivans for group travel. Their services are designed to cater to a diverse clientele with varying needs for duration and vehicle class, striving to be a convenient resource for New Yorkers who do not own a car or require an additional vehicle.
However, potential renters in the New York region should be aware of past customer feedback that has expressed significant concerns regarding the condition of the vehicles and the standard of customer service. As an informed local user, it is critical to weigh convenience and payment options against the quality of the rental experience reported by others.
The primary location for EZ Car Rental is conveniently situated at **4919 20th Ave, Brooklyn, NY 11204, USA**. This address places the agency in a busy commercial section of Brooklyn, making it reachable for a large segment of the borough's population. For local customers, accessibility to the rental office is enhanced by the following feature:
- On-site parking: The availability of dedicated on-site parking is a significant advantage for customers, particularly those who are dropping off their personal vehicle before renting or who need an easy place to return the rental car in the dense, often parking-challenged urban environment of New York City.
Located near major thoroughfares in Brooklyn, the facility’s location allows for relatively straightforward access for both pick-up and drop-off, a key factor for New York drivers looking to minimize time spent navigating city traffic before heading out of the city or back home.
As a full-service car rental agency, EZ Car Rental provides the necessary logistics to get customers on the road. The general categories of service provided typically include:
- Daily, Weekly, and Monthly Rentals: Offering flexible rental periods to suit short-term errands, week-long vacations, or extended-stay needs.
- Diverse Vehicle Fleet: Providing a selection of vehicle sizes, which generally includes compact cars for fuel efficiency, sedans, SUVs, and potentially larger vans for group or cargo transport needs.
- Standard Insurance and Protection Options: Offering optional damage waivers, liability coverage, and other protective measures available at the time of rental to safeguard the renter.
- Payment Versatility: Accepting a variety of modern payment methods for customer convenience, including:
- Credit cards
- Debit cards
- NFC mobile payments (Apple Pay, Google Pay, etc.)
- Reservation Management: Handling online and phone reservations, modifications, and cancellations.
- Roadside Assistance: Provision for support in case of a breakdown or vehicle issue during the rental period. *However, based on customer reviews, the responsiveness and effectiveness of this support should be thoroughly verified before travel.*
The key features of EZ Car Rental focus on transactional ease and geographic convenience for the New York user:
- Acceptance of Debit Cards: While many major agencies restrict payment options or require large holds with debit cards, the clear acceptance of **Debit cards** provides flexibility for customers who prefer not to use a credit card or may not possess one.
- NFC Mobile Payments: Accepting **NFC mobile payments** ensures a modern, quick, and contactless transaction process at the counter, aligning with the fast-paced expectations of New York clientele.
- Convenient On-site Parking: The provision of **On-site parking** is a significant logistical advantage in the densely populated Brooklyn area, simplifying both vehicle pick-up and return.
- Local Presence: As a dedicated local entity with a primary location in Brooklyn, they aim to offer personalized service that may sometimes be less rigid than larger national chains, offering a neighborhood alternative for car rental needs.
These features are designed to make the initial booking and transaction process as smooth and simple as possible for the local renter.
For inquiries, reservations, or immediate assistance concerning a rental vehicle, local users can reach EZ Car Rental at the following contact points. It is advisable for customers to confirm hours of operation and specific rental policies, especially those concerning vehicle condition and emergency protocols, prior to booking.
Address: 4919 20th Ave, Brooklyn, NY 11204, USA
Phone: (347) 704-3000
Mobile Phone: +1 347-704-3000
For New York residents looking to quickly rent a car with flexible payment options, EZ Car Rental offers the convenience of a local, Brooklyn-based agency that accepts credit cards, debit cards, and NFC mobile payments. The on-site parking at their 20th Avenue location is a definite plus for navigating the city's logistical difficulties.
However, it is essential for local users to prioritize safety and service reliability, particularly when planning long-distance travel or relying on a rental vehicle for critical use. The provided customer feedback highlights serious and concerning issues that potential renters must consider. Specifically, reports detail: vehicles with major safety defects (no windshield wipers, shaking at speed, faulty headlights), extremely poor vehicle cleanliness (**disgustingly dirty** interior), possible issues related to previous accident repairs, and severe failures in customer service (unanswered calls, unprofessional staff attitude, and disputes over charges). One reviewer advised potential renters to "just go to Avis, enterprise, hertz or similar."
While the transactional convenience of EZ Car Rental is evident in their payment flexibility, the fundamental reliability and safety of the vehicle, and the accountability of the customer support team, as reported by customers, appear to be highly problematic. A New York user considering this agency should proceed with caution, meticulously inspect the assigned vehicle *before* leaving the lot, and fully confirm all policies and alternative support mechanisms, keeping in mind the strong recommendations to consider larger, established competitors for a guaranteed, safe, and professional experience.
EZ Car Rental Details
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- On-site parking
EZ Car Rental Photos










EZ Car Rental Location
EZ Car Rental Reviews
pricesinsurancemoneydrivingSUVcheckfraudulentvangasnoises
★ 5★ 4★ 3★ 2★ 1Honestly one of the worst rental experiences I’ve had.They gave me a 2019 Ford Fusion with over 60,000 miles — and it didn’t even have windshield wipers. I called them three times to ask what to do, but no one ever picked up. I had to waste my time and drive all the way back just to get the wipers fixed.Then the car started shaking at anything over 40 mph. Later that night, I got pulled over by the police because the headlight was out.I called the original location, and they told me to go to their Monsey branch to swap it out. When I got there, the genius gave me major attitude like I was the problem, even though I was doing exactly what I was told. I even called the original location to clarify that I won’t need to fill up the host car with gas and when I get to monsey the dude tried throwing on another charge for that. And then he gave me another beat-up car after making me wait 10 minutes in scorching heat with no apology or accountability.Cars are in terrible condition, customer service is even worse, and clearly no one checks anything before handing over the keys. Never again. 🙄
July 02 · TheVersatileVogueAwful experience. Interior was disgustingly dirty. After wiping down the steering wheel and front driving area the wipes came off literally BLACK. They gave me an absolute garbage Toyota corolla with the front windshield half falling off, which I only discovered they had not installed correctly (evidently from a previous accident).Customer service was awful, after my rental finished they called me 5 times to check if the car is okay, I mean hello? Who does that?I hope any potential renters just go to Avis, enterprise, hertz or similar. They’re great.
July 20 · Shneur KanarThe car they gave me was very old, with almost 100,000 miles on it. The remote control to lock and unlock the doors didn’t work, so I had to use the key manually, feels completely outdated nowadays.On top of that, every time I pressed the brakes there was a loud noise, which didn’t feel safe at all.The car also couldn’t connect to Waze (Android Auto), and they didn’t provide an E-ZPass device for tolls, which made driving even more difficult and frustrating.Overall, I expected a much better quality vehicle and service from a rental company.
September 11 · m silbersteinAffordable price, friendly personnel and the renting process was smooth and easy to follow. Other well known car rental places required to buy separate liability insurance whereas this place had it included with $1000 deductible, which was a better option for us. Will be coming back for more rentals soon
May 14 · IndiraStay away from these scam artists.I needed to rent a car. For safety purposes.After some research. I contacted EZ Car Rental Service.They told Me payment was via a "Go to Bank" card.I had reached out to them numerous times. They always answered the phone.No contract was offered.Agreed upon price was $280 per day. Including reimbursable insurance fees.Once they recieved the information from the purchased card. They no longer answered the previously answered telephone number.I never even got a car.I know they have Some positive reviews.After My experience of being robbed. From EZ Car Rental. I xan only surmise these positive posts are contrieved.Or: perhaps- they actually did one or two honest rentals.To off set the robbers that they are.Conclusion:I have reported this company. To the Better Business Bureau.So the B.B.B. can list EZ Car Rental.As a fraudulent company.
July 06 · JULIET Smith
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