Cathay Express Transportation

- 7602 21st Ave #3m, Brooklyn, NY 11214

For residents across New York City, particularly in Brooklyn, ensuring safe, reliable, and accessible transportation for loved ones with mobility challenges is a crucial priority. Cathay Express Transportation, located in the heart of Brooklyn, is not a traditional 'car rental agency' but operates as a highly specialized, essential 'Transportation Service' focused on Non-Emergency Medical Transportation (NEMT), Ambulette, and Handicapped Transportation services. This dedicated focus means they offer a level of care and specialized fleet that traditional car rental companies cannot match, serving a vital need for New Yorkers.

The core mission of Cathay Express Transportation is to provide a comprehensive, door-to-door transit solution for seniors, individuals with disabilities, and patients needing non-emergency transport, 24 hours a day, 7 days a week. Their service is built on professionalism, punctuality, and clear communication—qualities that New Yorkers highly value. Customer testimonials consistently praise the company, with one stating a significant improvement over a previous provider, highlighting "excellent communication" and the ability to know "exactly what vehicle to look for, how much longer it would take for the vehicle to arrive." Another family, whose grandmother is wheelchair-bound, noted that the service "significantly raised her quality of life" by making family events and even same-day dental appointments possible, underscoring the compassionate and courteous nature of the drivers.

This is not a business for renting a compact car for a weekend trip to the Hamptons; rather, it is a critical logistical partner for navigating daily life and important medical requirements in the five boroughs and beyond. Their expertise lies in safely transporting individuals who rely on wheelchairs, scooters, or stretchers, ensuring dignity and comfort throughout the ride—a service that is indispensable to the healthcare landscape in New York.

Location and Accessibility

The operational base for Cathay Express Transportation is located in the Bensonhurst/Bath Beach area of Brooklyn, providing a strategic hub for servicing the entire New York City area, Long Island, and parts of New Jersey and Upstate New York.

Address: 7602 21st Ave #3m, Brooklyn, NY 11214, USA

Key access points and features for New York users:

• Neighborhood Hub: The address positions the company conveniently near major South Brooklyn communities, ensuring a rapid response capability for local pick-ups.
• Wheelchair Accessible Entrance: The facility itself is equipped with a wheelchair accessible entrance, reinforcing their commitment to accessibility in all aspects of their operation.
• NYC-Wide Service Area: While headquartered in Brooklyn, their 24/7 services extend across the entire five boroughs (Manhattan, Brooklyn, Queens, The Bronx, Staten Island) and the wider Tri-State region.
• Major Arterial Access: The location offers easy access to the Belt Parkway and other principal Brooklyn roadways, essential for efficient transport to major medical centers and airports across the city.

Services Offered

Cathay Express Transportation offers a highly specialized range of services, primarily focused on safe, assisted, and non-emergency transport solutions for New York's elderly and disabled communities.

• Non-Emergency Medical Transportation (NEMT): Comprehensive transport to and from healthcare facilities, including doctor, dentist, and physical therapy appointments.
• Ambulette Transportation: Specialized vehicle service for individuals who are ambulatory (walking) or require assistance with wheelchairs, using vehicles equipped with hydraulic lifts and securement systems.
• Stretcher Transportation: Transport for non-emergency patients who require movement in a supine or recumbent position, ideal for hospital discharges or facility transfers.
• Airport Transportation Service: Handicap-accessible transportation and shuttles for pick-ups and drop-offs at major NYC airports (JFK, LGA, EWR).
• Specialized Medical Coordination: Services include coordination for medical logistics, including dialysis transportation, prescription pickups, and transport to skilled nursing facilities and nursing homes.
• Private Pay and Medicare Transportation: Offers services for private-paying customers as well as coordinating transport for those eligible for Medicare and other health care systems.
• Personal and Family Events: Providing safe, reliable transport for non-medical reasons, such as family events, city tours, and senior living facility outings, which greatly enhances a client's quality of life.

Features and Highlights

The unique value proposition for New York City residents lies in the company's commitment to safety, technological integration, and high standard of specialized care.

• 24/7 Availability: Transportation services are available around the clock, seven days a week, ensuring critical medical and travel needs are met regardless of the hour.
• Dedicated Wheelchair Accessible Fleet: The fleet includes specialized, high-top, air-conditioned vans, minivans, and even accessible school buses equipped with hydraulic lifts, meeting all DOT and New York State safety requirements.
• Advanced Safety Features: All vehicles are equipped with GPS Tracking Systems for real-time monitoring and interior cameras for enhanced passenger safety and accountability.
• Trained Professional Staff: Drivers are trained to provide compassionate assistance, ensuring passengers feel comfortable and secure throughout the ride, with frequent check-ins on clients' well-being.
• Punctuality and Communication: Customers highlight excellent on-time performance and proactive communication (via GPS tracking and updates) as a major distinguishing feature.
• Diverse Service Range: Beyond basic transport, they offer specialized services like two-men stair assist and coordination for complex medical logistical needs.

Contact Information

For scheduling a ride, inquiring about insurance coverage (including Medicare), or confirming vehicle availability in the New York area, customers should contact the dispatch center directly.

Phone: (212) 337-3333

Mobile Phone: +1 212-337-3333

Address: 7602 21st Ave #3m, Brooklyn, NY 11214, USA

What is worth choosing Cathay Express Transportation, above all else, is the peace of mind it offers New York families. For those managing the care of an elderly relative or a loved one with mobility issues, reliable and respectful transportation is often the biggest logistical headache. The high praise for their punctuality, clear communication, and compassionate "door service" is a direct answer to the notorious unreliability of some other medical transport and taxi services in the city. The comprehensive nature of their services—from ambulette to stretcher transport, and their ability to handle private pay and coordinate with Medicare and healthcare facilities—makes them a holistic solution. For any New Yorker requiring reliable, specialized, and dignified transportation for non-emergency medical or personal mobility needs, Cathay Express Transportation stands out as a trusted, professional, and highly recommended partner in the five boroughs and surrounding regions.

Cathay Express Transportation

7602 21st Ave #3m, Brooklyn, NY 11214, USA