Elite Transport, Inc Introduce
For residents across St. Cloud and Central Minnesota, reliable and safe access to vital appointments and services is paramount, especially for those who require specialized assistance. Elite Transport, Inc., located in St Cloud, is not a conventional car rental agency but a crucial community provider specializing in comprehensive handicapped transportation services. This locally-based operation is entirely focused on delivering essential mobility solutions for individuals needing more than a standard taxi or ride-share.
Elite Transport, Inc. has established itself as a key resource in the region, offering a range of services that ensure individuals with special needs, including the elderly and those with mobility challenges, can safely reach their destinations. The core of their business revolves around personalized, attentive care—a quality frequently praised by customers. For example, one glowing review highlighted the exceptional service of staff members, noting how they "went up and beyond" with a 93-year-old father, demonstrating a "thoughtful and caring" approach that is often essential in this type of specialized transport. This high level of personal care truly sets the company apart for families in the St. Cloud area.
However, the nature of a public service business means maintaining consistently high standards across all departments. While many customers praise the field staff for their compassion and dedication, a separate review did raise serious concerns about a reported incident of reckless driving by a company vehicle and a subsequent "rude and dismissive" response from an HR or dispatch representative. While the company's mission is rooted in safety and care, such feedback underscores the importance of rigorous professionalism and responsiveness in all interactions, a key expectation for any Minnesota company prioritizing public trust and safety. Prospective users are encouraged to consider both the high praise for the transport staff and the reported areas for improvement in office responsiveness when evaluating the service.
Elite Transport, Inc. is conveniently located in St Cloud, a central hub for much of Central Minnesota, making it accessible to a wide service area. The physical address for the operation is strategically situated to manage its fleet and dispatch services efficiently throughout the region.
The address serves as the central point for coordinating essential trips, ensuring that the specialized needs of its clientele are met with precision. Given the nature of their clientele—often individuals with mobility issues—the physical office and service are designed to be fully accessible.
The key accessibility features of the service are:
- Wheelchair Accessible Entrance: The facilities, where applicable for client interaction or service coordination, are equipped with entrances that accommodate wheelchairs and other mobility devices.
- Wheelchair Accessible Parking Lot: Dedicated accessible parking spaces are provided to ensure a safe and easy transition from a personal vehicle or third-party drop-off/pick-up location.
- Vehicle Accessibility: The core of the service is their fleet of vehicles, which are outfitted to handle a range of needs, including safe and secure transport for clients using wheelchairs or stretchers.
Elite Transport, Inc. is a dedicated specialized transportation provider, with services extending well beyond general transit. Their offerings are tailored for non-emergency medical and special assistance needs, critical for many Minnesota residents.
- Non-Emergency Medical Transportation Services: This is a primary function, covering pre-scheduled rides to and from medical facilities.
- Doctor’s Appointments and Rides For Medical Appointments: The company provides reliable, punctual transport for routine and specialist appointments, alleviating stress for patients and caregivers.
- Medical Treatment Transport: Specialized transport for individuals requiring ongoing treatment, ensuring they arrive comfortably and safely at facilities for procedures or therapies.
- Protected Transport (Crisis & Mental Health): A critical service involving the safe and secure transportation of individuals in crisis or those requiring specialized handling for mental health appointments, prioritizing patient dignity and safety.
- Specialized Transport Services: This general category covers all modes of non-ambulatory transport, including services for clients requiring stretchers or gurneys.
- First Aid: Staff are often trained in basic first aid, providing an added layer of safety and responsiveness during transport.
- Special Assistance: The service is designed to provide hands-on help and assistance to the client throughout the transport process, going "above and beyond" the scope of a standard ride.
Elite Transport, Inc. in St Cloud stands out in the Central Minnesota transportation landscape due to its specialized focus and commitment to a vulnerable demographic.
- Dedicated Specialized Fleet: The company operates vehicles specifically equipped for handicapped transportation, including lifts and secure tie-downs for wheelchairs, which is a necessity not offered by general transit services.
- Staff Compassion and Dedication: Numerous customer testimonials praise the specific drivers and staff for their thoughtfulness, caring attitude, and willingness to provide personalized care for elderly and special needs passengers.
- Critical Service for Mental Health: The provision of Protected Transport for crisis and mental health patients fills a crucial need in the community, ensuring safe transport when the client requires specialized attention and a secure environment.
- High Accessibility Standards: The commitment to a wheelchair accessible entrance and parking lot, coupled with their core transportation mission, demonstrates a genuine focus on accommodating individuals with mobility challenges.
- Local St Cloud Presence: Being based in St Cloud allows the company to focus its resources and expertise on serving the unique needs and geographical spread of Central Minnesota communities, providing local knowledge and quick response times within its service area.
To arrange specialized transportation services, confirm service area coverage, or inquire about appointments, please use the following contact details:
Address: 630 30th Ave N, St Cloud, MN 56303, USA
Phone: (320) 259-4066
Mobile Phone: +1 320-259-4066
For Minnesota users in the St. Cloud region requiring transportation that prioritizes safety, accessibility, and specialized care, Elite Transport, Inc. is an invaluable service partner. This is not a choice for a general "car rental" but a highly specific and necessary service for a targeted community. The fundamental reason to choose Elite Transport is its unique specialization: they are equipped, trained, and mission-driven to serve the handicapped and special needs community.
The care provided by the transport staff, as evidenced by positive testimonials for employees like Brian and Bill, is often described as going "above and beyond." This compassionate approach is vital when transporting elderly clients or those with complex medical needs. Their menu of services—including doctor's appointments, medical treatments, and the critical service of protected mental health transport—showcases a comprehensive approach to non-emergency medical mobility that few others offer. For families in Central Minnesota, knowing a loved one is in the hands of dedicated individuals with vehicles adapted for wheelchairs and a focus on special assistance provides essential peace of mind.
While the concern raised in one review regarding an administrative interaction is noted, the core value proposition of Elite Transport, Inc. remains firmly centered on its specialized, hands-on transportation service. For those who need a medical or accessibility transport partner—not a rental car—the established services and field staff's commitment to thoughtful, caring assistance make Elite Transport, Inc. a top choice in the St Cloud area. Their deep expertise in safely navigating the specific challenges of transporting individuals with special requirements is what truly sets this local Minnesota company apart.
Elite Transport, Inc Services
Handicapped Transportation Service
- Doctor’s Appointments
- First Aid
- Medical Treatment
- Non- Emergency Medical Transportation Services
- Protected Transport (Crisis & Mental Health)
- Rides For Medical Appointments
- Special Assistance
- Specialized Transport Services
Elite Transport, Inc Details
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Elite Transport, Inc Photos





Elite Transport, Inc Location
Elite Transport, Inc
630 30th Ave N, St Cloud, MN 56303, USA
Elite Transport, Inc Reviews
On February 23rd around 10 AM, I witnessed one of their employees driving recklessly in a company vehicle. Concerned about safety, I immediately called to report the incident and provided a detailed description of the driver. Unfortunately, the response from their HR or dispatch department was disappointing. The woman who answered my call was rude and dismissive, giving me an attitude and abruptly ending the conversation without taking any proper actions or showing any concern for the situation. Very unprofessional and concerning. I expect better from a company that is supposed to prioritize safety and customer service. Would not recommend.
March 03 · Cleqin CleqinBrian and Bill are so great! They helped with my 93 yr old father, several times, and they went up and beyond! So thoughtful and caring! A++++!
July 25 · Kara Roth
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