Enterprise Rent-A-Car Introduce
For those living in, visiting, or flying into the beautiful Roanoke Valley and greater Virginia region, having access to dependable and flexible transportation is a necessity. The Enterprise Rent-A-Car branch located at the Roanoke-Blacksburg Regional Airport (ROA) is a key provider, offering comprehensive car and van rental solutions right where you need them most: the airport terminal.
This Enterprise location is more than just a convenient pit stop; it is a full-service Car Rental Agency and Van Rental Agency dedicated to serving the diverse needs of the Virginia community. Whether you are a business professional on an important trip, a family starting a scenic drive along the Blue Ridge Parkway, or a local needing a temporary vehicle while yours is in the shop, this branch offers a wide range of vehicles to fit your itinerary. They pride themselves on providing professional, on-site services with the reliability that travelers and locals have come to expect from the Enterprise brand.
Adding to its community value, this particular branch identifies itself as a women-owned business, demonstrating a commitment to local leadership and diverse entrepreneurship within the Roanoke area. This blend of global brand standards and local ownership focus creates a unique service experience for customers.
The Enterprise Rent-A-Car facility is strategically located directly at the Roanoke-Blacksburg Regional Airport (ROA), making it the ultimate starting point for any journey in or out of Southwest Virginia. The specific address is 5202 Aviation Dr NW, Roanoke, VA 24012, USA. This airport placement means that passengers landing at ROA can quickly and efficiently transition from their flight to their rental vehicle with minimal delay.
Accessibility is a key priority at this airport branch. For the convenience and comfort of all customers, the facility features a dedicated wheelchair accessible entrance, ensuring a smooth and barrier-free path into the rental counter area. Furthermore, designated wheelchair accessible parking is available, providing easy access to the terminal and rental vehicles for those with mobility challenges.
As an on-site airport location, travelers benefit from the integrated nature of the service. Once you collect your luggage, the rental counter is typically located within the terminal, simplifying the pick-up process. When you are done with your rental, returning the vehicle is straightforward—just follow the signs for rental car return at 5202 Aviation Dr NW, and place the keys in the drop box located at the Enterprise counter inside the terminal near baggage claim for after-hours returns.
The range of services provided at this Roanoke Enterprise branch is designed to meet nearly every personal and professional transportation requirement in the Virginia area:
- Car Rental Fleet: A vast selection of vehicle classes, typically including fuel-efficient economy and compact cars, comfortable mid-size and full-size sedans, and versatile SUVs, suitable for all types of travel across the varied Virginia terrain.
- Van Rental Options: Offering passenger vans (such as 7-passenger minivans and larger 12- or 15-passenger vans) for group tours, sports teams, or large family outings, as well as cargo vans for light commercial or moving needs.
- Onsite Services: Providing dedicated staff and resources directly at the airport for efficient, in-person assistance, including reservation modifications, contract finalization, and addressing immediate concerns.
- Active Military Discounts: Enterprise is proud to offer special discounted rates for active military personnel, veterans, and government travelers, both for official government business and personal leisure travel.
- Flexible Payment Methods: Accepting a variety of payment options for maximum customer convenience, including major Credit Cards, Debit Cards, and modern NFC mobile payments.
- After-Hours Returns: A dedicated, secure process allows customers to return their vehicle outside of regular operating hours to the airport rental car parking lot and drop keys at the counter inside the terminal.
The Enterprise Rent-A-Car branch at Roanoke-Blacksburg Regional Airport is distinguished by several customer-focused highlights:
- Women-Owned Business Status: The local operation identifies itself as a women-owned entity, reflecting a commitment to supporting diverse business leadership in the Roanoke community.
- Official Active Military Discounts: Offering valuable special rates to the military and government community for both official and personal travel, a significant benefit in a state with a large military presence like Virginia.
- Premier Airport Location: Situated directly at ROA, providing maximum convenience for air travelers and those needing immediate access to a major transportation hub.
- Full Accessibility: Equipped with a wheelchair accessible entrance and a wheelchair accessible parking lot to serve all customers comfortably.
- Multi-Channel Payment: Accepting Credit Cards, Debit Cards, and NFC mobile payments to streamline the check-out process.
For travelers and residents in the Roanoke area, here is the direct contact information for the Enterprise Rent-A-Car branch at Roanoke-Blacksburg Regional Airport:
- Address: 5202 Aviation Dr NW, Roanoke, VA 24012, USA
- Phone: (540) 563-8055
- Mobile Phone: +1 540-563-8055
For Virginia users, choosing Enterprise Rent-A-Car at the Roanoke-Blacksburg Regional Airport offers a compelling blend of convenience, vehicle variety, and community-focused features. The airport location is inherently the most convenient option for travelers flying in or out, providing immediate access to your rental car upon arrival. Furthermore, the capacity to rent both standard cars and vans means this is a flexible choice, capable of supporting individual sightseeing trips in the mountains or larger group logistics.
The positive customer service experience, where a manager went “above and beyond” to secure a vehicle despite a reservation crunch, highlights a capacity for dedicated, personal effort that Virginia customers appreciate. This commitment to problem-solving in challenging situations is a significant factor in making a rental agency worth choosing.
However, the importance of vehicle quality and maintenance, as raised by a customer with a mechanical issue, cannot be overstated. When utilizing any rental service, especially when traveling through the rural or mountainous backroads of Virginia, customers should take a few minutes to confirm the vehicle's condition, functionality, and address any concerns with the on-site staff before leaving the premises. This proactive approach helps mitigate risks. Enterprise's identification as a women-owned business and their commitment to active military discounts are valuable, community-supporting attributes that resonate well with the Virginia population. By providing transparent and accessible services directly at a major travel hub, Enterprise Rent-A-Car at Roanoke-Blacksburg Regional Airport remains a strong, reliable choice for all your vehicle rental needs in the region.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
5202 Aviation Dr NW, Roanoke, VA 24012, USA
Enterprise Rent-A-Car Reviews
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★ 5★ 4★ 3★ 2★ 1My wife was having a medical issue after moving our daughter into the area. She wanted to get back home to her doctor. I cancelled train tickets and reserve a car online. When I arrived, there was a sign posted that they were not taking any short notice reservations. The other rental agents said they didn’t have any vehicles due to events in the area. The manager went above and beyond to find us a vehicle so we could get home. We were able to get home without any issues. When turning in the car at my destination, I was surprised at how quickly it went.
September 21 · John PrzybylskiThe Wrangler Sierra Jeep hybrid that I rented would stall out. I was traveling on country roads in the dark in unknown territory in the backcountry of Virginia. The car would stall out in the middle of a country road wouldn’t start back up for five or six minutes I had to hit my flashers in the middle of the road it stalled out on the highway When a hybrid stalls out. It doesn’t just roll the wheel stop. I was halfway on the highway and halfway not on the road with my flashers on I thought I was gonna die when I told him about it at the office. They just said oh yeah those Jeeps aren’t very good. It was a brand new jeep. I told him I wanted a refund, but I had 20 minutes to catch my plane so I had to go nobody’s contacted me from enterprise yet. They probably didn’t even take the car out of service.
October 07 · juan vargasI recently needed to rent a car fast. Enterprise help me with my needs. They were fast and professional. The price was fair and the car was clean and full of gas. Very pleasant experience.
October 08 · robert manuelBooking online for this Roanoke location was very easy. Finding the physical location while in the airport was clearly marked. The attendant was very helpful and processed me quickly. The car was very nice. Return was very easy. I had to drop off the car extremely early. Before 6 a.m. Was very easy. I highly recommend renting from your Roanoke, Va Airport location.
May 22 · Cecilia MyersAwful. I’ve been using Enterprise rentals for close to 20 years. This is by far the worst location I’ve ever been to. Paid for my reservation online as usual and this place couldn’t swipe my card. They refused to manually enter the card number!?!? Stood in line for over an hour because the Enterprise booth was closed and National or Alamo was handling the details. Wasted an entire travel day
September 21 · Dan Papsidero
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