Enterprise Rent-A-Car Introduce
For residents and businesses across Gwinnett County and the greater Atlanta metro area, the **Enterprise Rent-A-Car** location at 1807 Beaver Ruin Rd in Norcross, GA, stands out as a critical provider of transportation solutions. This branch is more than just a place to pick up a car; it's a key community resource that identifies as a women-owned business and offers a specialized focus on both standard car rental and essential commercial needs, specifically as a Van Rental Agency. The diverse services and professional approach aim to ensure that whether you are a corporate client, a local family needing a quick replacement, or an active military member, your mobility needs are met efficiently and with a high degree of customer care.
The importance of reliable service cannot be overstated in a busy area like Norcross, and customer feedback for this location highlights a distinct split in experience. While the professional, responsive, and seamless support provided by key team members, such as Ashley, receives exceptional praise—particularly from business clients who value reliability and expectations management—other customers report significant frustration with vehicle availability and wait times. This suggests that while the quality of service provided by the staff is often "outstanding" and a "significant reason" for continued business partnerships, customers should be aware of the fast-paced, high-demand nature of this popular location. Planning and reservation adherence are key to a smooth experience here.
Strategically positioned to serve a large segment of Gwinnett County, the Enterprise Rent-A-Car is located at **1807 Beaver Ruin Rd, Norcross, GA 30071, USA**. This address places the facility conveniently near the intersection with Interstate 85 (I-85), which is a major thoroughfare for both local Georgia commuting and regional travel. Its proximity to this interstate makes it easily accessible for customers coming from Duluth, Lawrenceville, Tucker, and other surrounding communities.
The branch has taken steps to ensure accessibility for all customers, featuring a **Wheelchair accessible entrance** and a **Wheelchair accessible parking lot**. This dedication to broad access makes it a welcoming choice. Furthermore, the provision of **On-site parking** adds convenience for customers dropping off a personal vehicle before picking up their rental. The central location in Norcross cements this branch as a go-to spot for those needing temporary wheels in the busy northeastern Atlanta metropolitan area.
The Enterprise Rent-A-Car on Beaver Ruin Road offers a comprehensive suite of services tailored to both individual and commercial renters:
- **Diverse Vehicle Fleet:** Operating as a traditional car rental agency, the location typically offers a variety of passenger vehicles, including Economy, Midsize, Full Size, Premium, and Luxury sedans, as well as an assortment of SUVs and Pickup trucks suitable for Georgia’s diverse needs.
- **Specialized Van Rentals:** The location is a designated **Van rental agency**, providing essential options like Minivans, 12- and 15-passenger vans, and Cargo vans, crucial for group travel, commercial projects, or moving needs within the area.
- **Business and Corporate Accounts:** The staff is skilled in managing the seamless and often complex rental needs of corporate clients, handling customer expectations, and ensuring reliable, professional vehicle provisioning.
- **Military Discounts:** Enterprise offers special discounted rates for active-duty military, veterans, and government personnel for both official travel and personal/leisure use, honoring their service to the country.
- **Flexible Payment Options:** Accepting multiple forms of payment, including major **Credit cards**, **Debit cards** (subject to standard local policy conditions), and modern **NFC mobile payments**, streamlining the checkout process.
- **After Hours Returns:** This branch offers a convenience that many customers value: an **After Hours Drops Service**, allowing renters to lock the car and place the keys in a designated drop box near the front door outside of business hours. Renter responsibility for the vehicle ends upon staff inspection the next business day.
- **Damage Waiver (DW) Option:** Optional Damage Waiver is available at the time of rental, reducing the renter's financial responsibility for loss or damage to the rental vehicle, subject to the terms and conditions of the rental agreement.
This Norcross branch is recognized for several distinct features that enhance the local customer experience:
- **Women-Owned Business Designation:** The local business proudly identifies as women-owned, contributing to the diversity and entrepreneurship within the Gwinnett County business community.
- **Exceptional Business Service:** Key employees like Ashley are known for providing "outstanding service," demonstrating professionalism, responsiveness, and a proactive ability to anticipate and manage business rental needs, making this a reliable partner for local companies like Starkey Hearing Technologies.
- **Support for Military Community:** Actively providing special rates and discounts for **Active military discounts** ensures this branch serves those who serve our country, a valued feature for the numerous military families and veterans in the Georgia area.
- **Commitment to Accessibility:** The provision of a **Wheelchair accessible entrance** and **parking lot** ensures that the location is welcoming and usable for all customers, reinforcing its role as a broad community resource.
- **Strategic Interstate Access:** Its location near I-85 is a major highlight, facilitating quick pickup and drop-off for customers on tight schedules or those traveling into or out of the Atlanta metro area.
For making a reservation, inquiring about van availability, or discussing corporate accounts with the professional team, please use the following contact details:
**Address:** 1807 Beaver Ruin Rd, Norcross, GA 30071, USA
**Phone:** (770) 326-6360
**Mobile Phone:** +1 770-326-6360
Choosing the Enterprise Rent-A-Car on Beaver Ruin Road in Norcross is highly recommended for Georgia users who prioritize specialized vehicle types and personalized, attentive customer service, particularly in the corporate sector. The dual specialization as a Car rental agency and a **Van rental agency** makes it a versatile solution, whether you need a compact car for a quick trip down I-85 or a 15-passenger van for a large group outing. The fact that the location is a women-owned business and actively supports the military community through discounts adds to its community value and appeal.
The most compelling reason to choose this branch, however, is the demonstrated commitment to professional excellence by the staff, which is crucial for handling complex or time-sensitive rentals. Testimonials from corporate clients confirm that the responsiveness and ability to handle "customer expectations beyond measure" save companies significant time and stress. While some historical negative feedback suggests occasional challenges with vehicle availability upon arrival—a systemic issue that can affect high-demand branches—the overall professional demeanor and reliability of the team for reservations and business needs remain a powerful endorsement. For a customer who reserves ahead of time and values a friendly, responsive, and professionally managed rental experience in Gwinnett County, this Enterprise location offers a trustworthy and accessible option.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- On-site parking
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
1807 Beaver Ruin Rd, Norcross, GA 30071, USA
Enterprise Rent-A-Car Reviews
pickupcallteammanagerinformationinsurance companySUVmorningpassengergas
★ 5★ 4★ 3★ 2★ 1Patrick ThomasStarkey Hearing TechnologiesSubject: Exceptional Service from Ashley at Beaver Ruin, NorcrossDear, Manager's EnterpriseI am writing to commend Ashley for the consistently outstanding service she provides to our company, Starkey.In the fast-paced world of business, reliability is key. Ashley embodies this. She is always professional, incredibly responsive, and anticipates my needs before we even have to ask. Her ability to manage my rental needs seamlessly and handle all my customer expectations is beyond measure.Ashley is a significant reason I continue to partner with Enterprise. She is a tremendous asset to your team and represents your company's values perfectly.Thank you for fostering an environment where employees of Ashley's caliber can thrive.Sincerely,Patrick ThomasConsultantStarkey Hearing TechnologiesMy Phone Number-On file
October 01 · PatrickI arrived here on time to pick up the vehicle I reserved. However, the staff told me that there were no available vehicles for the time being and I needed to wait for at least two hours before I could pick up the vehicle... With no other choice, I had to cancel the order and take Uber to another car rental company to handle the consequences caused by the irresponsibility here! It's a pity that no services can be provided here and it will cause you inconvenience. I don't recommend anyone to come here. There are many other companies nearby to choose from, but definitely not here!
June 25 · Tina LiuI wouldn't even really rate this with one star or even half a star. Renting a car here or I should say trying to rent a car here was a complete waste of time. Reserved a car SEVERAL WEEKS in advance for a trip and needed a car to seat at least 6 passengers. Received a call the day before at 2pm about my reservation for noon the next day letting me know in advance that they didn't have a car for me. Offered no real resolution at all. Then I called and was reassured and promised a car by the enterprise reservation team that there would absolutely be a car sent and there for my arrival the next day. And that I would receive the information... never got any information! Then when I called to verify the next morning Morning of my trip I got the rudest least helpful customer service from the assistant manager no less stating their was no car and it wasn't their fault.. no resolution. This was a joke. I would NOT EVER RECOMMEND ANYONE TO ENTERPRISE AFTER THIS EXPERIENCE. ESPECIALLY THE BEAVER RUIN LOCATION 😒
July 17 · Marty DeanThank you, Miss Ashley and your service team very professional experience with the coordination with my insurance company. Allstate five stars is not enough. Outstanding customer service and coordination and communicated everything to me very clear. I will definitely use your Enterprise again.
August 22 · William GaitherArrived on time for our scheduled pick up. Our car wasn't ready and we were invited to wait. We were not offered a different vehicle as ours had not yet been returned. It showed up later and an hour after it was clean and ready. Except for the interior windows coated in vinyl fog. Everyone was polite. No one bothered to inform us of the truth.
June 10 · G C
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