Enterprise Rent-A-Car Introduce
For residents and businesses across Adams County and South Central Pennsylvania, the Enterprise Rent-A-Car branch located on Carlisle Street in Hanover stands out as a highly trusted and exceptionally convenient local transportation solution. Enterprise is globally recognized, but this specific neighborhood location emphasizes the community-focused service that has made the brand famous in local markets. They specialize in serving customers who need a rental for a variety of everyday reasons, whether it’s a necessary replacement vehicle while their own is undergoing repair at a local auto body shop, a temporary work solution, or a spacious van for a large group event or family move.
This branch is more than just a place to pick up keys; it is often praised by local users for its dedication to customer care, including the valuable service of picking up customers from off-site locations, such as a nearby auto body shop. This commitment to 'We'll Pick You Up' service, as highlighted by numerous positive customer experiences, significantly reduces the stress and logistical headache often associated with vehicle loss or repair. The staff is consistently noted for their professionalism and efficiency, ensuring the rental and check-in process is streamlined and fast—getting you in a clean, high-quality vehicle and back on the Pennsylvania road within minutes.
A notable highlight of the Hanover branch is its identity as a women-owned business, demonstrating commitment to diversity and local entrepreneurship within the Pennsylvania market. Furthermore, they extend valuable savings to the community by offering specific discounts for active military members, a recognition of service that is highly appreciated in the region. This combination of convenience, community focus, and special benefits makes the 1241 Carlisle Street location a premier choice for reliable and friendly car and van rental in the Hanover area.
The Enterprise Rent-A-Car facility is strategically situated on a major thoroughfare in Hanover, making it easily accessible for both local residents and those traveling in the surrounding areas of South Central Pennsylvania.
The specific contact and location details are:
Address: 1241 Carlisle St, Hanover, PA 17331, USA
The location is easily reachable from other parts of Hanover and neighboring communities. Its proximity to major local amenities, such as a nearby gas station (e.g., Sheetz), also adds a layer of convenience for renters needing to fulfill the 'return full' fuel policy before dropping off the vehicle.
In terms of physical access, the branch is notably inclusive and user-friendly, featuring:
- Wheelchair Accessible Entrance: Ensuring easy entry for all customers, including those with mobility challenges.
- Wheelchair Accessible Parking Lot: Dedicated parking spaces are available for guaranteed ease of access.
Operating hours generally cater to the needs of the local market, typically running from 8:00 AM to 6:00 PM on weekdays, with shortened hours on Saturday and Sunday. Customers are highly recommended to verify the current operating schedule, especially for weekend returns.
The Enterprise Rent-A-Car location in Hanover provides a comprehensive array of vehicle rental and customer support services tailored to meet the diverse needs of the Pennsylvania community.
- Local Customer Pick-Up: A hallmark of Enterprise service, the 'We'll Pick You Up' service is available for customers within a reasonable distance, such as those at a local auto body shop, enhancing convenience for replacement rentals.
- Diverse Vehicle Fleet: The inventory includes a wide range of rental options beyond standard cars, categorized as:
- Economy, Compact, and Intermediate Sedans (for great fuel economy and city driving).
- Full-Size Sedans and Luxury Vehicles (for comfort and longer Pennsylvania road trips).
- SUVs (Compact to Full-Size, suitable for family travel, varying weather, and cargo space).
- Passenger Vans (including 7-passenger minivans and larger 12- or 15-passenger vans) for group transportation needs.
- Pickup Trucks (for moving, DIY projects, or commercial needs).
- Flexible Payment Methods: This branch accepts multiple forms of payment, including credit cards, debit cards, and modern NFC mobile payments (e.g., Apple Pay, Google Pay).
- Reservations and Check-In: The process is designed to be extremely smooth and fast, allowing customers to complete check-in and get on the road quickly.
- After-Hours Drop-Off: Customers typically have the flexibility to return the vehicle after hours using a secure key drop box, though they remain responsible for the vehicle until the business reopens.
- Discounts and Promotions: The branch honors Enterprise's national discount programs, including special rates for official and leisure travel for active military members and veterans.
- Insurance Replacement Rentals: A primary focus is working directly with local insurance companies and auto body shops to provide seamless replacement transportation for repair work.
Several distinctive features contribute to the Hanover Enterprise branch’s positive reputation in the local area:
- Identifies as Women-Owned: This is a key local differentiator, appealing to customers who value supporting diverse local businesses.
- Active Military Discounts: The location actively provides discounts for active military members, a significant benefit for service members and their families in the region.
- Exceptional Customer Service: Customer reviews frequently praise staff members for their "exceptional professionalism," friendly assistance, and efficiency, which enhances the overall rental experience.
- On-Site Parking for Personal Vehicles: Based on customer feedback, the branch often allows renters to park their personal car safely on-site during the rental period, a great convenience for local customers.
- Modern Payment Options: Acceptance of NFC mobile payments adds a layer of modern speed and security to the transaction process.
For making a reservation, inquiring about vehicle availability, or utilizing the customer pick-up service, here is the direct contact information for the Hanover branch:
- Address: 1241 Carlisle St, Hanover, PA 17331, USA
- Phone: (717) 632-4170
- Mobile Phone: +1 717-632-4170
Choosing Enterprise Rent-A-Car at 1241 Carlisle Street in Hanover, PA, is a choice rooted in reliability, exceptional customer service, and community support. For Pennsylvania locals, especially those needing a rental due to vehicle repair or those affiliated with the military, this location offers significant advantages.
The convenience provided by the customer pick-up service is a major differentiator, transforming the typical rental experience from a logistical hassle into a smooth, door-to-door process. When your car is in the shop, the ability to be picked up directly by a friendly, professional staff member like 'Wayne,' as cited in customer reviews, underscores the location's service-first approach. Furthermore, the commitment to the military community through specialized discounts and the local designation as a women-owned business provide compelling reasons to support this particular branch.
While the fleet is robust, including everything from fuel-efficient sedans ideal for commuting through York and Adams counties to large minivans perfect for a trip to Gettysburg, the emphasis here is squarely on the quality of the interaction. Renters should always aim to reserve in advance, especially for specialty vehicles like 12- or 15-passenger vans, as availability can fluctuate based on local demand. Although most customer feedback is overwhelmingly positive regarding vehicle cleanliness and staff efficiency, standard rental advice applies: confirm all booking details, including the final price and any toll-related policies, to ensure the entire experience remains stress-free. For a truly professional and locally engaged car rental experience in the Hanover area, this Enterprise branch remains a top-tier option.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
1241 Carlisle St, Hanover, PA 17331, USA
Enterprise Rent-A-Car Reviews
pick upinsurancepriceunderstandingdebit cardcredit carddepositdriverpay stubutility bill
★ 5★ 4★ 3★ 2★ 1Needed a vehicle for 7 overnight. Ford Expedition Platinum was perfect. The price was very fair. Vehicle was in great condition. Easy pickup and drop off. Sheetz is a block away to top off before returning. Was able to park my car on site with no issues.
October 01 · Steve SteeleI just rented a car from them today and it was great. Wayne picked me up from the auto body shop and he has exceptional professionalism and customer service.When I got to Enterprise, the rental and check-in process was extremely smooth. I was in and out within 5 minutes and off the lot with a clean car - definitely recommend this location for rentals!
July 03 · NelsonI picked up a rental from here yesterday and I was advised by the gentlemen that I was going to charged $100 for a deposit. They ended up taking out $150 without my acknowledgement. They also did not send me the paperwork via email. I had to call in this morning to obtain it from the manager. Their customer services is 3 out of 10. I will be turning in their vehicle because I simply don't trust them.
June 13 · Janeice JacksonThe care and customer service here was phenomenal. I was without my vehicle for quite a while after a wreck and depending on rental until I got mine back. They were so understanding of my situation and accommodating. I have interacted with a good portion of the staff here and they were all great. Thank you so much Enterprise of Hanover for the outstanding customer care when I needed it!
May 03 · Wes AAbsolutely amazing place to deal with, friendly from the moment you walk in, and it's very clear they work with you in any situation or try their best. Currently have my wife's vehicle in the shop for repair and from Day 1 they have been a pleasure to work with. Shout out Will, Tyler, and Maggie!
September 17 · Tyler Jones
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