National Car Rental Introduce
For New Yorkers and visitors flying into Westchester County Airport (HPN), securing a reliable, high-quality rental vehicle is the first step toward efficient travel throughout the region. The National Car Rental location, situated conveniently at the airport, serves as a premier choice, particularly for frequent business travelers and those valuing speed and selection. While National is globally recognized, this specific location operates at the heart of Westchester’s transportation hub, offering a streamlined service tailored to the pace of the New York metro area. This rental agency prides itself on a diverse vehicle fleet, customer-focused loyalty programs, and important business distinctions.
A significant highlight of the White Plains National Car Rental branch is its official recognition as a women-owned business, a factor that many consumers value when making purchasing decisions. This detail speaks to a commitment to diversity and community support within the competitive New York rental market. The operation is designed to blend the efficiency expected of an airport counter with a high standard of personalized customer service, although, as is often the case with airport locations during peak times, logistics and counter interactions can occasionally face challenges, a common experience in high-volume airport environments.
This National Car Rental agency is perfectly positioned to serve clients flying into Westchester County Airport (HPN), which acts as a crucial gateway to White Plains, Greenwich, Stamford, and other destinations in New York and Connecticut.
The location and accessibility details are as follows:
The branch is conveniently situated directly within the airport terminal, across from the baggage claim area, minimizing transit time for arriving passengers. This on-site convenience is paramount for business travelers requiring immediate access to their vehicle.
The physical address for reservation and navigation purposes is:
240 Airport Rd Ste 103, White Plains, NY 10604, USA
A focus on comprehensive accessibility ensures that the facility welcomes all customers. The location offers a Wheelchair Accessible Entrance and a dedicated Wheelchair Accessible Parking Lot, adhering to modern standards for universal access. While the location at HPN does not feature the expansive “Emerald Aisle” found at larger hubs like JFK or LaGuardia, the process remains swift: staff provide information on available vehicles, allowing renters to make their selection before proceeding to the lot for pick-up. This process maintains the 'choice' element National is known for, albeit in a slightly modified format suitable for a regional airport environment.
The services offered by National Car Rental in White Plains cater to a wide spectrum of travel needs, from quick regional trips to extended rentals across the Northeast. Their service model is heavily optimized for speed and convenience, especially through their premier loyalty program.
Key services provided include:
- Diverse Fleet Rental: Offering a broad range of vehicles, including economy, compact, midsize, full-size cars, SUVs (including Full-Size and AWD options), minivans, and specialized luxury or electric vehicles.
- Emerald Club Enrollment and Benefits: Providing speed, choice, and control to members, which includes bypassing the rental counter and earning credits toward free rental days.
- Specialized Customer Service: The staff at HPN provide personalized assistance with vehicle selection in the absence of the typical Emerald Aisle, ensuring members still receive a high level of service and frequent upgrades based on their membership status.
- Flexible Payment Options: Accepting major Credit Cards, Debit Cards, and modern NFC mobile payments, providing convenience for all traveler types.
- Active Military Discounts: A valued benefit that shows commitment to serving those who serve, providing savings for active duty military members.
- One-Way Rental Options: Facilitating travel flexibility by allowing vehicles to be rented in White Plains and returned to other National locations, including other major New York airports or regional destinations (subject to specific policies and fees).
The distinct features of the National Car Rental brand and the operational specifics of the HPN branch make it a stand-out choice for many New York travelers.
Notable features and highlights:
- Frequent Traveler Focus: The Emerald Club program is a major draw, especially for business users who can secure faster check-out and often receive complimentary vehicle upgrades, even at this smaller airport location.
- Designated as Women-Owned: This distinction is a key feature, appealing to customers seeking to support women-led enterprises.
- Commitment to Military Personnel: The provision of Active Military Discounts demonstrates a tangible commitment to serving the community beyond standard commercial offerings.
- Extended Hours of Operation: The airport location typically maintains long hours, operating well into the late evening (often until 11:59 PM) seven days a week, accommodating varied flight schedules common at HPN.
- Digital Convenience: Integration with the National mobile app allows users to manage reservations, check status, and often receive digital receipts for a 'Drop & Go' experience.
For reservations, current rental rates, or specific inquiries regarding fleet availability or the Emerald Club program, customers are encouraged to use the centralized contact number.
Contact Information:
Address: 240 Airport Rd Ste 103, White Plains, NY 10604, USA
Phone: (844) 370-9813
Mobile Phone: +1 844-370-9813
What is worth choosing National Car Rental at Westchester County Airport is the consistently high-value proposition offered to the frequent renter. While one customer noted brief logistical delays caused by car returns in the small lot, another Executive Member strongly praised the overall service, noting that the staff is "friendly" and the consistent "nice upgrade" is highly appreciated. This balanced feedback underscores a fundamental truth about this location: the core National brand promise—speed, choice, and rewards—is maintained, often resulting in positive experiences, especially for loyalty members.
The logistical issues mentioned in reviews, such as congestion in the small lot, appear to be a characteristic of operating at a smaller regional airport like HPN, rather than a failure of the staff, who are noted to be friendly. For travelers prioritizing loyalty benefits, automatic upgrades, and the ability to bypass the counter (or at least expedite the process), National Car Rental remains a superior choice in the Westchester County area. Its combination of a women-owned designation, military discounts, and a vehicle inventory that extends to luxury and specialty cars solidifies its position as a high-tier option for a diverse and demanding New York clientele.
National Car Rental Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
National Car Rental Photos










National Car Rental Location
National Car Rental
240 Airport Rd Ste 103, White Plains, NY 10604, USA
National Car Rental Reviews
airportcounterpickupdeskpricedrivecheck incallfull sizesuvs
★ 5★ 4★ 3★ 2★ 1Flew in and walked straight to the counter to pick up my car. These smaller airports don’t have the Emerald Isle, rather they have a few keys behind the counter and tell you what they have for you to select from. The guy working the counter seemed to be rushed and not very personable with his approach to customer service. Then when I got outside to get in my car, the folks working the lot had renters bringing cars back stacked up in front of the cars that were being picked up, so a few of us had to wait a while for them to jockey cars around to free up the aisle so I could get out. During this process, I watched the lot guy hit another car and bend the bumpers on both, I sure hope they don’t try to blame that on the previous renter!Overall – Poor service and logistics at this location. (Customer service, if you want to talk to me about this rental you reach out to me, don’t post the generic reply asking me to contact you – those links don’t work!)
September 08 · F'burg FoodieI always use National. Staff is friendly, and as an executive member, I usually receive a nice upgrade. I appreciate this. This location has no Emerald Isle but they will tell you what’s available and you can simply pick your car.National is simply a step above the others.A previous review complained about not being able to get their car out due to returns, and yes, this has also happened to me but it’s a small airport and a small lot. People need to be patient. Things happen. I was able to get my vehicle out in a few minutes.Thanks for the great service.
October 02 · Ross JI rented a car from National Car Car Rental at the Westchester New York airport. The service there was the best car rental service I have experienced to date. Shout out to Brianna Catalioto, as she went above and beyond so I could have the safety features I needed. I loved the car and I loved the caring people. This was extraordinary, and somewhat unusual In my experience; so I wanted to make sure to write this post to give them the props they deserve!
August 23 · Suzanne ReynoldsFirst time I ever rented a vehicle from National, at the White Plains airport and it was a great experience!!! Fenomenal job!!! Everyone was courteous, friendly and polite. It was just an amazing experience. Thanks guys!!! Keep up the amazing work!!!
August 13 · John RodriguezThe lost and found phone line is never picked up. And the couple of times they did pick up, they said they would check and call me back, which they never did. I have been calling every day for 3 weeks, at various times throughout the day. Extremely disappointed by their post-sale customer service.To the response below - your staff has said on three occasions that they would call me back. I don't understand the mismanaged expectations. Please just call me back - I'm looking for a pair of glasses.
July 23 · Richard Zhang
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