Enterprise Rent-A-Car Introduce
For residents, businesses, and visitors traveling through the vibrant DeKalb County area, having access to reliable and flexible transportation is not just a convenience—it's a necessity. Enterprise Rent-A-Car, situated on Covington Highway in Lithonia, GA, serves as a primary local resource for personal and commercial vehicle rentals. This branch is a key part of the Enterprise network, known globally for providing comprehensive car and van rental services right in the neighborhood where you live and work.
The Lithonia location specializes in providing vehicles for a wide range of needs, from replacement cars needed after an accident to minivans for a family road trip across Georgia, or a cargo van for moving large items. Their presence offers a local, non-airport option for those needing temporary transportation, often providing a more convenient and cost-effective alternative to traveling into downtown Atlanta or the busy airport hub. This ease of access is a major benefit for local users in the Atlanta metropolitan area, particularly those residing in Lithonia, Stone Mountain, and the surrounding DeKalb County suburbs.
A notable distinction for this specific branch is its designation as a women-owned business, demonstrating a commitment to diversity and community involvement. Coupled with their feature of offering active military discounts, this Enterprise location aims to be a conscientious and inclusive option for all segments of the Georgia community. While it is important to note that customer experiences at any busy branch can vary—as seen in some public feedback regarding vehicle availability and communication—the goal of any local Enterprise office is to deliver on the brand's long-standing promise of excellent customer service and a vast fleet selection. Renters are always advised to confirm their reservations and specific vehicle needs well in advance, especially during peak travel or holiday seasons.
The convenience of accepting modern payment options, including debit cards and mobile payments, further positions this Lithonia branch as a user-friendly choice for local Georgia consumers who may not rely solely on traditional credit cards for every transaction.
The Enterprise Rent-A-Car branch is located directly on a major thoroughfare in Lithonia, making it easily accessible for customers driving from various points in DeKalb County.
The official address for the facility is: 8034 Covington Hwy, Lithonia, GA 30058, USA.
The Covington Highway location is a high-traffic retail area, offering good visibility and straightforward navigation for local patrons. Since it is a neighborhood branch, it provides a valuable option for renters who do not wish to deal with the complexities and higher costs often associated with airport car rental centers.
In line with Enterprise’s commitment to providing service for all customers, the physical location includes important accessibility features:
- Wheelchair accessible entrance, ensuring smooth entry for all customers, including those with mobility challenges.
- Wheelchair accessible parking lot, providing reserved, easy-to-access spaces near the entrance.
Customers should note that, typical of many local branches, this location may not offer after-hours drop-off service. Renters should confirm the specific operating hours and return policies when booking their vehicle to avoid any potential late fees or complications.
As a full-service car and van rental agency, the Enterprise branch in Lithonia provides a comprehensive suite of transportation solutions to meet the diverse needs of the Georgia market. Their offerings extend far beyond simple passenger vehicle rentals.
- Passenger Vehicle Rentals: A broad selection of rental cars, typically including economy cars, compact cars, mid-size sedans (like a Toyota Corolla or Nissan Versa), full-size vehicles, SUVs, and minivans, catering to daily commuting, business travel, and family trips.
- Van Rental Agency Services: Specialization in larger vehicles, including cargo vans for moving, small business use, or large group passenger vans (12- and 15-passenger vans), subject to specific corporate requirements and policies.
- Insurance Replacement Rentals: Providing vehicles for customers whose personal car is undergoing repairs following an accident, which is a major area of focus for many Enterprise neighborhood locations.
- Corporate and Business Rentals: Custom rental programs for local businesses needing fleet support, temporary rentals, or vehicles for official government travel, including discounted rates for eligible personnel.
- Flexible Payment Options: Acceptance of a variety of payment methods, including major credit cards, debit cards (which may require additional documentation), and NFC mobile payments for convenience.
- Long-Term Rental Options: Offering solutions for extended rental periods on a daily, weekly, or monthly basis, often used by residents who are between vehicles or prefer not to own a car.
Several distinct features make the Enterprise Lithonia branch a unique and community-focused choice for vehicle rental in the DeKalb County area.
- Identifies as Women-Owned: The branch proudly identifies as a women-owned business, supporting diversity and local economic empowerment within the Lithonia community.
- Active Military Discounts: The location highlights its support for those who serve by offering discounted rates for active military members, veterans, and government employees for both official and leisure travel (e.g., a 5% discount off base rates for Government Leisure Travel).
- Accepts Debit Cards for Rental: Providing flexibility for renters, this location accepts debit cards for reservations, though renters should be prepared to meet specific identification and documentation requirements for debit card rentals.
- NFC Mobile Payments: The ability to process NFC mobile payments (e.g., Apple Pay, Google Pay) at the counter offers a modern, quick, and secure transaction experience for customers.
- Local Neighborhood Focus: Unlike airport locations, this branch is geared toward 'home city' rentals, specializing in replacement vehicles and local transport needs, often offering more personalized and localized service than a large-scale airport operation.
For Georgians looking to make a reservation, inquire about vehicle availability, or confirm rental policies and required documentation, the following contact information is provided for the Lithonia location:
Address: 8034 Covington Hwy, Lithonia, GA 30058, USA
Phone: (678) 526-9209
Mobile Phone: +1 678-526-9209
Choosing the Enterprise Rent-A-Car on Covington Highway in Lithonia is a practical decision for Georgia residents due to its community focus, flexibility, and robust fleet. For anyone in the DeKalb County area needing a reliable vehicle, the local branch offers several compelling advantages over alternatives.
The most valuable feature for local customers is the location's dedication to neighborhood rental needs. Whether your vehicle is in the body shop, you require a van for a local move, or you simply need a car for an extended period, this branch’s entire operation is designed for the convenience of the local user. You avoid the high fees, lengthy waits, and complex logistics often associated with renting from Hartsfield-Jackson Atlanta International Airport (ATL).
The inclusive policies are also a significant draw. The fact that they accept both credit cards and debit cards, along with offering special discounts for active military and veterans, demonstrates a commitment to serving a diverse customer base. For those who rely on debit for daily transactions, this flexibility is a huge benefit, provided the required security steps are followed. Additionally, the option for NFC mobile payments streamlines the final transaction process, saving time.
While it is crucial to temper expectations by acknowledging the occasional inventory and customer service issues that can affect any busy rental location (as suggested by some user feedback), the strength of the Enterprise brand—with its extensive fleet and established support systems for maintenance and roadside assistance—still makes it a secure choice. The key to a positive experience here, as with many neighborhood locations, is early booking, proactive communication, and confirming vehicle class availability prior to arrival, especially if a specific type is needed. Ultimately, this Lithonia branch offers reliable access to transportation, backed by a global company, right in your local Georgia community.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
8034 Covington Hwy, Lithonia, GA 30058, USA
Enterprise Rent-A-Car Reviews
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★ 5★ 4★ 3★ 2★ 1***I’m writing this review for informational purposes only***I’m an avid renter with Enterprise since I work from home and don’t own my own vehicle. I usually rent from the Enterprise in College Park, not the airport location however was further away and decided to try this location that is closer to my home. I’m a plus member and decided to use points towards a discounted rental with Enterprise which I immediately booked! Once arriving, I was told they only had an economy small car and no other vehicles to rent however I could wait an hour for other customers to return. People don’t seem to understand time is very valuable and one thing went can’t get back!I can understand if the location was busy upon arrival however there was 1 other customer to service and she also was unsatisfied! The responsibility of the location especially on its “downtime” is to check incoming reservations and availability. At no point before arriving did anyone contact me to advise of no vehicles in the desired size I requested. I requested a Toyota corolla and had a remaining balance of $1.11. I even asked to be upgraded if they had another vehicle available and I would pay the difference. The customer service team member was understanding of my concern however not able to properly assist.I now understand why I never rented from this location and will not recommend for future use!
April 24 · Tamara WarrenWarning this is a long one. I picked up a vehicle the second week of May. The booking was easy, pick up was easy., then counter agents were nice and that’s the best part of this review. When I get to the car there is a maintenance light on nothing major just a tire issue, they tell me to pull the car to the area where they wash them and the guy proceeds to put air in the tire at that time. The light did not go out. He told me to drive it and it should reset. The next day the light is flashing. I call customer service and they tell me to go and swap out the car I work in Marietta so I went to the Marietta location to do the swap out and they wanted to give me a Mitsubishi mirage which was fine. I’m just trying to get back-and-forth to work at this point. We do the swap out and we’re doing the walk around and inspecting the car and the passenger seat has something that looks like throw up all on the side of the seat. I’m going to include pictures so they then tell me to go to the airport which I do. I get a swap out into a Nissan versa which was a downgrade from the car class that I booked. I called customer service to ask them if they would be a reduction in the rate for the vehicle since it was a lower car class than what I booked and I was told that I was. Fast-forward, I was extending the car on a weekly basis and last week when I called to do the extension, the customer service person told me that I would need to go into the branch to extend. He told me that he couldn’t do it on his end, which was fine he said that they needed to write a new contract. I asked him if I have to pay a new security deposit and he said no they’ll just adjust it on their end. Of course I get to the branch and they tell me that I need to close out the reservation. make a new one and pay another security deposit, which was not the issue. The issue was that I now had to make a same-day reservation on a peak pricing day, which was a Saturday because the person on the other end of the phone gave me inaccurate information. I called customer service I was promised that they would not only match the rate of the rental that I had just closed out and then they were going to give me a refund for the prior rental which I had for 30 days for the downgraded vehicle. I was promised by three different people that the area manager would give me a call and I have yet to hear from him or her when I looked at my bank statement. There was a refund pending for $35. I WILL NEVER REBT FROM THEM AGAIN. The fact of the matter is they don’t care about customer service because they have a lot of business from insurance claims which is why they ignore request for callbacks and escalated issues. I can’t add the video that shows the maintenance light flashing.
June 30 · Cherrett CallahamThe facility has cultivated a truly welcoming and uplifting environment along with great music. Their kindness and warmth was almost therapeutic: a place where even a rough day can be turned around just by being greeted with genuine smiles and helpfulness. Really enjoyed the staff, though the wait was longer than I anticipated to get a vehicle, my representative always communicated with me and I was very appreciative of that.Very satisfied and happy customer!
September 29 · Shirley PaceI travel all over the USA and this one location has to be the worst that I have delt with.. I was waiting for a ride from them since 9:30am on Thursday 10/9/25 and was told that someone was on thier way (which was only less then 10 minutes away) from the dealership.. As of 11am the Manager from dealership had one of his guys take me over there. When I got there they were just standing around talking and laughing. I let them know that I was waiting for them since 9:30am and no one showed up.. The Manager never came out and speak with me at all. The dealership had one of their workers take me over there @ 11:am; The Manager never came out and speak with me at all. Reminds you I still have to go home and get ready for work (which is 20 minutes away). No apologies or nothing. They got me out within 10 minutes which made me late for work @ 1 pm in Newnan, ga with traffic it takes 1hr and half to get there.. I have reach out to the Area Manager and Corporate office pertaining to this matter.. The unprofessional that I have experience was like nothing that I have experience before; Very UNPROFESSIONAL.. I will never ever rent from location again. Once inside the customer service was great and respectful..
October 12 · Ernesto SanfordWonderful experience!! Positive attitudes from every employee while getting things done!! They understand that service is the most important asset to any company in today's market!! Products are similar!! Service and attitudes are not!! I highly recommend this company and location 👌!!
October 03 · William Haley
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