Enterprise Rent-A-Car Introduce
For residents and visitors in the Louisville, Kentucky area, having access to reliable, high-quality vehicle rentals is essential, whether you need a temporary replacement vehicle, transportation for a business trip, or a spacious van for a family outing. The Enterprise Rent-A-Car location situated on Dixie Highway in the Shively neighborhood serves as a convenient and highly regarded option for all your car and van rental needs in Kentuckiana. This agency is known not only for its extensive fleet of well-maintained vehicles but also for its commitment to exceptional, courteous customer service, as highlighted in numerous positive local reviews.
Enterprise Rent-A-Car has built a reputation on providing seamless rental experiences. The local team in Louisville, KY, operates with a focus on professionalism and efficiency, ensuring that your transition from reserving a vehicle to getting on the road is as smooth as possible. Customers consistently praise the knowledgeable staff and the clean, new condition of the rental vehicles. As a valued local resource, this branch of Enterprise proudly identifies itself as a women-owned business, adding a layer of community dedication to its professional service model.
Conveniently located in Louisville, KY, the Enterprise Rent-A-Car branch is situated right on a major thoroughfare, making it highly accessible for anyone in the Shively area and the wider south-central Louisville region. The specific address places it strategically for both quick pick-ups and returns, minimizing travel hassle for local users. Being on Dixie Highway, it is easy to reach from many surrounding neighborhoods and major connecting routes.
The location has taken steps to ensure that their services are accessible to all members of the Kentucky community. Their facility is equipped to accommodate customers with mobility needs, reflecting a commitment to broad community service.
- Wheelchair accessible entrance is provided for easy access into the facility.
- Wheelchair accessible parking lot is available, ensuring convenience from the moment you arrive.
This Enterprise location is classified as both a Car rental agency and a Van rental agency, indicating a broad scope of available vehicles to meet diverse customer requirements, from personal travel to business logistics. Their fleet typically encompasses a wide variety of sizes and classes, ensuring you can find the perfect vehicle for any situation.
- Car Rental Services: A full range of rental cars, including economy cars for fuel efficiency, full-size sedans for comfort, and even premium or luxury options for special occasions. They serve personal and business travel needs, including replacement rentals after an accident.
- Van and Minivan Rental: Offering spacious minivans for family trips and larger passenger vans (like 12- and 15-passenger vans) for group transportation, making them a go-to choice for school groups, team events, or large family gatherings across Kentucky.
- Pickup Service: Though not explicitly stated in all public listings, Enterprise is widely known for its "We'll Pick You Up" service at neighborhood locations, which is a major convenience for local customers whose primary vehicle is out of commission. It is recommended to confirm this service directly with the local branch when booking.
- Flexible Payment Options: Accepting various forms of payment to make the rental process simple.
The Dixie Highway Enterprise location stands out for several key features that benefit the local Kentucky clientele, providing both great value and a focus on community.
- Active Military Discounts: A significant highlight is the availability of discounts for active military personnel. This commitment to supporting those who serve ensures that members of the armed forces receive special rates for their leisure travel needs, offering a tangible thank you for their service.
- Women-Owned Business: Proudly identifying as a women-owned business, this location contributes to the diversity of the local business landscape and fosters a strong connection with the Louisville community.
- High-Quality, Clean Vehicles: Customer feedback frequently highlights the "well maintained, clean new vehicles" in their fleet, indicating a dedication to vehicle safety and renter satisfaction.
- Exceptional Customer Service: Reviews consistently mention the staff's professionalism, courtesy, and efficiency, citing employees by name for making the rental process "easy and pleasant." This focus on people sets the local branch apart.
- Multiple Payment Methods Accepted: For ease of transaction, the location accepts a variety of modern payment methods, including major credit cards, debit cards, and NFC mobile payments.
For current hours, specific vehicle availability, or to confirm details like the pick-up service, it is always best for local Kentucky users to contact the branch directly.
Address: 3201 Dixie Hwy, Louisville, KY 40216, USA
Phone: (502) 778-0096
Mobile Phone: +1 502-778-0096
Types of Business: Car rental agency, Van rental agency
Choosing the Enterprise Rent-A-Car location on Dixie Highway in Louisville is an excellent decision for anyone in the Kentucky region needing reliable transportation. The clear evidence of a commitment to customer satisfaction, supported by glowing local testimonials, speaks volumes. For example, customers have specifically noted the friendly, polite, and efficient service provided by the staff, including specific employees who go above and beyond, such as Kardi the driver who is described as a "safe driver" and "courteous," and agents like Tiffany and managers who are "wonderful" and "very helpful." This focus on a personal, positive interaction is invaluable.
Beyond the high standard of service, the combination of practical benefits—such as active military discounts and accessibility features—makes this branch a genuinely community-focused choice. Whether you live in Shively, need a spacious vehicle for a group trip from the West End, or are a veteran seeking a reliable weekend rental, this Enterprise location offers the vehicle selection, competitive rates, and quality assurance you expect from a top-tier rental agency. Their dedication to providing clean, well-maintained, new vehicles ensures peace of mind on the road, which is the most important factor for any journey in the Bluegrass State.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
3201 Dixie Hwy, Louisville, KY 40216, USA
Enterprise Rent-A-Car Reviews
pricesinsurancethe rentalpaysmelldepositmanagerroadside assistancelieefficient
★ 5★ 4★ 3★ 2★ 1We highly recommend, The Enterprise Dixie Hwy location.They have well maintained, clean new vehicles for rent. The staff is very friendly, polite, courteous, efficient and professional. They're very knowledgeable about their Jobs. They take time to answer any questions about the operation of the rental.Kudos to Joel, Connor and Kardi who is a very good driver. She is polite, courteous, and friendly. She's a very efficient and a safe driver. Thanks to all for making our rental experience at Enterprise easy and pleasant.
June 13 · ANN & CHARLES JOHNSONGreat experience using Enterprise at the Shively location. Don, the guy that dropped me off was delightful, Tiffany, my agent was wonderful, and the manager was very helpful. Thanks Enterprise! Highly recommend.
October 04 · Dee ClancyCheck your reservation!!! I made a reservation over 2 weeks before going up there today to find out it had been canceled mysteriously and was SOL. Called customer service, got another bogus reservation that didn't pan out. Went to 3 different locations and even after calling to verify they had availability was told nope in fact they do not. I understand it's a holiday weekend but that's why I made it 2 weeks ago! Not one person tried to rectify the situation with any kind of understanding how much this put me in a bind. What happened to customer service!?! With a $300 deposit I'd have to put on the line you would think they'd do anything to try and fix this.
July 03 · MilaCar was filthy at pick up. When we told employee our car was dirty he said “it’s just a rental guys.” Receiving a dirty car is okay?We later found pot hidden in the back compartment.I spent two hours detailing the care before we took it out of town. Getting into the third row, I found it even more dirty than I thought it was.Got a flat tire and Road Side Assistance was so rude.
July 14 · Keri AllenMy vehicle was wrecked in an accident and needed a rental. The staff at this location were so friendly and helpful!! The process was so easy and quick too! Highly recommend this Enterprise location!
May 02 · Lisa VB
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