GENESIS AMBULETTE INC. Introduce
In the vast New York metropolitan area, reliable transportation is vital, but for individuals with mobility challenges, a standard taxi or car rental simply does not suffice. GENESIS AMBULETTE INC. provides a critical and highly specialized transportation solution, operating out of Elmsford, NY, as a dedicated handicapped transportation service—often referred to as an ambulette service. This is not a conventional "car rental" in the traditional sense, but rather the rental of a specialized, ADA-compliant vehicle and the essential, trained personnel required to safely move non-emergency patients, seniors, and individuals with disabilities.
Serving the essential needs of Westchester County and the broader New York region, GENESIS AMBULETTE INC. focuses entirely on Non-Emergency Medical Transportation (NEMT). This service is integral to ensuring that all residents, especially those with ongoing medical conditions, have consistent, safe, and comfortable access to necessary healthcare appointments and vital community resources. Their operational scope covers essential trips that are often impossible with standard public or private transportation options.
GENESIS AMBULETTE INC. is centrally located in Elmsford, a highly accessible point within Westchester County, making it a strategic hub for serving patients across the region's hospitals, rehabilitation centers, and private residences.
The agency’s physical location is:
45 Knollwood Rd #104, Elmsford, NY 10523, USA
This location offers excellent proximity to major Westchester thoroughfares, including the Saw Mill River Parkway and I-287, allowing for efficient dispatch and timely service delivery to areas like White Plains, Yonkers, New Rochelle, and surrounding towns. For family members and caregivers managing the logistics of patient transportation, the ease of access to the office itself is an important factor. GENESIS AMBULETTE INC. demonstrates a foundational commitment to accessibility by providing a Wheelchair Accessible Parking Lot at their facility, ensuring that administrative or in-person arrangements can be handled comfortably by all clients and their representatives. This detail is a small but significant indication of their overall focus on client needs within the challenging context of New York transportation.
The services provided by GENESIS AMBULETTE INC. are highly specialized, focusing on patient safety and mobility requirements that go far beyond standard taxi or ride-share operations. These services include the vehicle, specialized equipment, and a trained driver/attendant, representing a total transportation package for vulnerable New York residents.
The specialized NEMT services offered are:
- Wheelchair Transportation: Utilizing ADA-compliant vehicles equipped with hydraulic lifts or ramps and secure restraints to safely transport patients in their own wheelchairs. This is the cornerstone of ambulette service, ensuring safe transfer to and from medical facilities.
- Ambulatory Transportation: Dedicated transport for patients who are able to walk but require assistance or supervision, often due to age, cognitive impairment, or temporary injury. This service ensures door-to-door escort and assistance.
- Private Trips: Providing transportation for non-medical needs, such as family gatherings, airport transfers, or social events, requiring the same level of accessibility and care. This option is critical for maintaining quality of life for individuals with mobility limitations.
- Non-Emergency Medical Appointment Transport: Essential transport to critical appointments, including routine doctor visits, physical therapy, chemotherapy, and regular dialysis treatments.
- Hospital Discharge and Transfer Services: Assisting with the safe movement of patients from a hospital to a home, nursing facility, or rehabilitation center.
In the demanding environment of New York patient care, GENESIS AMBULETTE INC. offers several distinctive features that are worth highlighting for potential users and their families. Their professional training and adherence to safety protocols are paramount for peace of mind.
Key features and highlights of this specialized service include:
- Specialized, ADA-Compliant Fleet: All transport vehicles are specifically modified with ramps, lifts, and safety restraint systems, ensuring a secure and comfortable journey for wheelchair users and other passengers.
- Trained Personnel: Drivers and attendants are typically trained in CPR and first aid, providing an added layer of safety and compassion, particularly important during what can be anxiety-provoking transfers.
- Accommodation of Specific Medical Needs: The service caters to scheduled, non-emergency trips, allowing for patient-focused care that is impossible in a standard taxi environment.
- Acceptance of Multiple Payment Methods: As is common in the NEMT sector, GENESIS AMBULETTE INC. accepts both self-pay options and works with insurance providers, including Medicaid, helping to make essential services financially accessible to the New York community.
- Focus on Accessibility at the Base: The dedicated Wheelchair Accessible Parking Lot reinforces their commitment to a barrier-free experience from the moment a client or caregiver interacts with the business.
For scheduling, pricing inquiries, or to discuss specific patient needs, direct communication with the Elmsford office is recommended. The availability of both a primary phone line and a mobile contact ensures accessibility for the New York client.
Contact Information:
Address: 45 Knollwood Rd #104, Elmsford, NY 10523, USA
Phone: (914) 607-7500
Mobile Phone: +1 914-607-7500
What is worth choosing GENESIS AMBULETTE INC. for is the necessity of their specialized service in the complex New York healthcare system. For families and patients in Westchester County, this company represents a lifeline for mobility, offering the means to attend critical medical appointments with the necessary care and equipment. The reviews provided indicate a service that, at its best, is extremely reliable and compassionate: customers attest that drivers are "friendly and courteous" and execute careful transfers from facilities like hospitals to rehab centers, significantly easing what is often an "anxiety provoking time." This high standard of professional, careful transport is a compelling reason to choose a specialized ambulette provider over conventional transport.
However, potential users, especially those paying for specialized options like "private trips," should always confirm the exact terms and expectations of their booking with the service representative at the time of reservation. Clear communication upfront regarding any need for exclusive vehicle use or specific patient anxiety issues is key to ensuring that the service delivered meets the contractual agreement and patient needs, thereby guaranteeing a positive experience. The vast majority of NEMT trips in the New York region are shared-ride services, and a truly private, non-shared trip must be explicitly requested and confirmed in writing to avoid potential misunderstandings. For essential, safe, and professional handicapped transportation in Westchester County, GENESIS AMBULETTE INC. remains a crucial resource, provided all service details are clearly established at booking.
GENESIS AMBULETTE INC. Services
Handicapped Transportation Service
- Wheelchair
- Ambulatory
- Private trips
GENESIS AMBULETTE INC. Details
Accessibility
- Wheelchair accessible parking lot
GENESIS AMBULETTE INC. Photos

GENESIS AMBULETTE INC. Location
GENESIS AMBULETTE INC.
45 Knollwood Rd #104, Elmsford, NY 10523, USA
GENESIS AMBULETTE INC. Reviews
wheelchairdriverspatientcompanyhospitalvanstairsinformation
★ 5★ 4★ 3★ 2★ 1I take care of a 96 year old women in a wheel chair with Alzheimer’s. She gets anxiety from being with strangers so We paid for a private ride because of her condition. When the driver arrived he said we need to pick up 2 more people. I called Matthew who is the owner and explained the situation. He was extremely rude and told me to find another ride if I didn’t like it. After our conversation he called the driver and told him to drop us off last. DO NOT USE THIS SERVICE.
September 12 · Mariela PerezArrived on time and carefully transported my husband from the hospital to a rehab facility. The driver/attendant was very friendly and courteous. He made a very anxiety provoking time much better.
May 28 · Ellen GalanteThis company is the only one to ever use. I have used them extensively over the years to help transport my father. The are kind and caring and professional. Every single person at this company has been truly compassionate and supportive! Highly recommend
May 11 · Christine GeisWe have used genesis ambulette many times to transport my mother who is in a wheelchair....to get to and from doctor appointments and even just to go out to dinner....they are reliable and always on time and the drivers are all super friendly and helpful. I highly recommend them.
May 15 · A MWe had a wonderful experience with Genesis Ambulette. On short notice, they were able to take a reservation to transfer my mother from one assisted living facility to another, and the price was very reasonable. They called the night before to confirm and had all the details straight. They were able to provide a wheelchair for her use. The driver, Dwayne, was early for the appointment, and waited while my mother finished breakfast. The van was clean and warm and Dwayne was friendly and extremely professional. When we got to the new facility he was very helpful in getting my mother inside and settled in the new wheelchair. I highly recommend this business and I would definitely use them again if the need arises.
January 31 · Jennifer Berg
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