Enterprise Rent-A-Car Introduce
For residents of the New York metropolitan area, especially those on Long Island and in Queens, Enterprise Rent-A-Car at 362 Hempstead Turnpike in West Hempstead stands as a reliable and customer-focused solution for short-term and essential vehicle needs. As a highly recognized national brand, this particular location carries the reputation for extensive fleet options but adds a distinct local flavor and dedication to superior customer interaction, a fact frequently highlighted in customer testimonials.
This car rental agency specializes in meeting the diverse demands of the local market, including those needing a replacement vehicle due to an insurance claim, mechanical issues, or theft, as well as those planning local leisure trips, family travel, or business logistics. Beyond standard car rentals, the location is also explicitly noted as a van rental agency, ensuring they can accommodate larger groups or cargo needs, a practical necessity for many New Yorkers.
A notable characteristic of this location is its identification as a women-owned business, demonstrating a commitment to diversity and community leadership within the competitive New York car rental landscape. Furthermore, the company proudly supports the community by offering specific programs, including active military discounts, making it a highly valued partner for service members and their families in the region.
The dedication to quality and service is palpable in customer feedback. One review praised the "Excellent customer service," even when faced with limited availability, noting the staff "was able to get another car from another location." Another customer enthusiastically stated, "The best experience ever has. The girls know the business," describing the team as "really friendly and professionals" and emphasizing that the "cars are immaculate clean." This combination of professional, friendly service and a commitment to providing clean, quality, and often upgraded vehicles solidifies the West Hempstead branch's reputation as a top choice for car and van rentals near the New York City region.
The Enterprise Rent-A-Car branch is conveniently located at 362 Hempstead Turnpike in West Hempstead, placing it as a prime, accessible destination for residents across Long Island and the outer boroughs of New York City. Hempstead Turnpike is a major thoroughfare, ensuring straightforward vehicular access from surrounding communities in Nassau County and beyond.
The official address for this trusted local provider is:
362 Hempstead Turnpike, West Hempstead, NY 11552, USA
Accessibility and convenience are prioritized at this location, making the rental process smooth for all customers:
- Wheelchair Accessible Entrance: The facility ensures easy entry for all individuals, reflecting a commitment to broad customer service.
- Wheelchair Accessible Parking Lot: Dedicated parking ensures convenient access directly from the vehicle to the rental counter.
- On-site Parking: Customers can utilize on-site parking for their personal vehicles while completing the rental process, a significant benefit in this busy commercial area.
While the location operates with specific hours during the week and on Saturday, and is closed on Sunday, it also offers a Pick-Up Service to assist customers who may need transportation to the rental office, a highly appreciated feature for those without a readily available vehicle.
This Enterprise location is a dual-service agency, specializing in both car and van rentals, and offers a comprehensive range of policies designed to accommodate varied customer needs across the New York region. Services include:
- Car Rental Agency: A full spectrum of vehicle classes is available, from fuel-efficient economy cars and comfortable sedans (Full-size, Premium) to SUVs (Compact, Standard, Mid-size), and specialty vehicles (Luxury, Premium Elite) to suit leisure travel, daily commuting, and replacement needs.
- Van Rental Agency: Offering specialized rentals for larger groups or commercial/moving needs, including Minivans, and potentially larger Passenger Vans and Cargo Vans.
- Local Customer Pick-Up Service: A dedicated service to arrange transportation for customers from a local address to the rental branch, improving convenience for those without a vehicle.
- Damage Waiver (DW) Options: Offered at the time of rental, allowing customers to waive or reduce their financial responsibility for vehicle damage, subject to specific terms and daily charges.
- Cross-Border Travel Authorization: Rentals in vehicle classes from Economy through Full Size cars and Minivans are typically authorized for travel into Canada, a benefit for New Yorkers planning extended North American trips.
- Payment Versatility: Accepts a broad range of payment types, including Credit Cards, Debit Cards, and modern NFC Mobile Payments, providing flexibility for all customers.
Several features distinguish this particular Enterprise Rent-A-Car branch, showcasing its dedication to both customer convenience and community values:
- Active Military Discounts: The branch offers special rental rates and benefits for active-duty military members, veterans, and their families, honoring those who serve. This can include a discount off base rates for leisure travel.
- Identified as Women-Owned: As a women-owned business, the location provides an opportunity for customers in New York to support diversity in local commerce.
- Commitment to Vehicle Cleanliness: Customer reviews consistently praise the "immaculate clean" condition of the cars, reflecting a high operational standard crucial for customer satisfaction.
- Upgraded Vehicles at Good Rates: Patrons have reported receiving upgraded vehicles at favorable rates, suggesting a policy focused on exceeding customer expectations when possible.
- Friendly and Professional Staff: Multiple customer testimonies specifically highlight the knowledge, friendliness, and professionalism of the "girls" (staff), ensuring a positive and efficient rental transaction.
- Accessibility Focus: The inclusion of a wheelchair accessible entrance and parking lot, along with the provision of on-site parking, demonstrates a commitment to making the rental process convenient for everyone.
For New York area residents looking to book a car or van rental, or for inquiries regarding services and discounts, the West Hempstead branch can be contacted at:
Address: 362 Hempstead Turnpike, West Hempstead, NY 11552, USA
Phone: (516) 505-2600
Mobile Phone: +1 516-505-2600
For anyone in the New York region requiring a rental vehicle, particularly those in Nassau County and the border areas of Queens, the Enterprise Rent-A-Car branch in West Hempstead is worth choosing for several compelling reasons rooted in both quality of service and community alignment.
Foremost, the high quality of customer service is a recurrent theme. In a region where travel plans can be complex and sudden, having a rental agency with staff described as "friendly and professionals" who "know the business" can turn a stressful necessity into a smooth transaction. The fact that the team proactively seeks alternative solutions when inventory is low, as noted in reviews, demonstrates a genuine commitment to customer satisfaction that goes beyond standard practice.
Secondly, the comprehensive and high-quality fleet, spanning from economic cars to minivans, ensures that virtually every travel or logistical need is covered. Customers consistently receive vehicles that are clean and well-maintained—a vital assurance of reliability on New York’s busy roads.
Finally, for those who value supporting diversity in local business, the identification of this location as women-owned is an added benefit. Coupled with the valuable active military discounts, this branch integrates its business operations with a clear sense of community support and social responsibility. The combination of professional excellence, vehicle quality, and principled operation makes this West Hempstead location an outstanding and reliable choice for car and van rentals for New Yorkers.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- On-site parking
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
362 Hempstead Turnpike, West Hempstead, NY 11552, USA
Enterprise Rent-A-Car Reviews
insurancemanagerphoneemployeesinvoicetransactionselectionpickupSUVfee
★ 5★ 4★ 3★ 2★ 1Excellent customer service! Made a reservation since my location was sold out in Queens even though limited selection was able to get another car from another location. The car was amazing clean & upgraded at a good rate.
October 12 · Mike ItaliaThe best experience ever has . The girls know the business , even my brother ask me if I know they. Because they was really friendly and professionals. And the cars are immaculate clean. Thanks. See you next time
May 06 · Francisco CastanedaThis is the worse enterprise to go to. We had a whole trip planned. Picked up a car the night before to make it to our destination bright and early and it gave us an issue. Another fun fact the car wasn’t even washed when we went to go pick it up and it broke down on us midway. DO NOT BOOK AT THIS LOCATION! They do not check the cars before handing them to you as per Brianna who also works there. “Unless a client brings it to their attention”, what kind of service is this? Save yourself the disappointment.
August 29 · Evelyn DiazHorrible! I traveled all the way from Staten Island as my car was being repaired in the area. I had a reservation and still had to wait an hour for a car as it was being returned by the last renter. The car was only cleaned on the inside, filthy on the outside with limited cars available. Upon returning, we filled the tank, drove to LI and they still took $30 from my deposit for a few miles of gas used. They should have at least made it a wash since the car was filthy. Never again. I will stick with Avis.
October 07 · Bianca RHad a wonderful experience at this location. The two ladies there were super nice and friendly. Nikia (Or Nikita, sorry didnt hear exactly) assisted us with our rental today. She was super professional and just amazing overall. I accidentally rented from a different location and she was able to pull the reservation over to her site. SUPER clutch. The facility was clean. The cars are in good shape, they're very thorough and at the same time, efficient. I was in and out in 15 min and that's with her processing 2 clients ahead of me. I will def be coming back anytime I need a rental! Highly recommend!
June 05 · James Chen
More Car Rental Near Me
Enterprise Rent-A-Car4.0 (454 reviews)179 N Franklin St, Hempstead, NY 11550, USA
Star Stellar Rentals4.0 (34 reviews)180 7th St, Garden City, NY 11530, USA
Auto Source 12.0 (3 reviews)1225 Franklin Ave, Garden City, NY 11530, USA
Enterprise Rent-A-Car4.0 (198 reviews)397A Jericho Tpke, Mineola, NY 11501, USA
Enterprise Rent-A-Car4.0 (375 reviews)387 Jericho Tpke, Floral Park, NY 11001, USA
Enterprise Rent-A-Car4.0 (278 reviews)184 Merrick Rd, Lynbrook, NY 11563, USA
Avis Car Rental3.0 (174 reviews)55 Sunrise Hwy, Lynbrook, NY 11563, USA
Budget Car Rental3.0 (168 reviews)55 Sunrise Hwy, Lynbrook, NY 11563, USA
Strada Auto Group0.0 (0 reviews)51 N Prospect Ave, Lynbrook, NY 11563, USA
Enterprise Rent-A-Car4.0 (263 reviews)602 Sunrise Hwy, Rockville Centre, NY 11570, USA
Mirabal Motors LLC5.0 (13 reviews)Lynbrook, NY 11563, USA
Oro Exotic LLC0.0 (0 reviews)33 E Merrick Rd AMCF, Valley Stream, NY 11580, USA
Categories
Top Visited Sites
Avis Car Rental3.0 (33 reviews)
Drivo Rent A Car4.0 (56 reviews)
Enterprise Rent-A-Car4.0 (331 reviews)
Enterprise Rent-A-Car4.0 (410 reviews)
H&M Transport3.0 (172 reviews)
Budget Car Rental3.0 (55 reviews)Trending Car Rental Blog Posts
Tips for Veteran Drivers Renting Cars After Military Service
How to Choose the Best Rental Car for Visiting U.S. Theme Parks, Water Parks & Family Resorts
How to Rent a Car as a Young Driver in the U.S.: Age Restrictions & Cost Tips
How Seasonal Events (e.g., Sports Games, Concerts) Impact Rental Car Availability & Rates
7 Reasons to Book a Rental Car Instead of Using Ride-Share Apps
How to Handle a Delayed or Canceled Flight When Your Rental Car Booking is Affected
